Daniel Pink, best-selling author of A Whole New Mind, uses four decades of behavioral research to reveal why the traditional approach to high performance backfires on most organizations. In a provocative and entertaining presentation, you will see how many common organizational incentives often go wrong—and can reduce both creativity and satisfaction on the job. You will learn that the people who do what they do because of enjoyment of the task itself routinely outperform those who are motivated by external rewards. With examples from cutting-edge companies and intriguing experiments around the world, Pink will reveal the three key ingredients of intrinsically-motivated high performers—and demonstrate how organizations can create contexts that tap our deepest motivations to produce the highest results. 

Chesley B. “Sully” Sullenberger, III

Aviation and medicine are both high-stakes professions with little margin for error. While aircraft accidents produce mass casualties that capture our attention, medical accidents occur one by one at a rate of nearly 200,000 per year, a mortality rate that would shut down the airline industry. Captain Chesley B. Sullenberger, best known for his miraculous water landing on the Hudson River in January 2009, will draw from his 43-year career as a pilot and safety expert to discuss how the lessons learned by the aviation industry can be applied to improving the safety, quality, and cost of health care.