| 9.15- 10.45am | The Shopper Environment Nicola Mansfield, MashUp |
| 11.00 - 12.30pm | The Power of the Shelf Edwina Hennigham, Metiri Mensus Pty Lmt |
12.45 - 1.45pm | 'Think Tank' Networking Lunch |
| 2.00 - 3.30pm | 'Shopper Zones" TM Mark Martin, Koji |
| 3.45 - 5.15pm | Working with retailer shopper programs Simon Tebbutt, Apollonation |
 |