Payment of Fees

All fees shown on the registration form are to be paid by credit card, cheque or EFT. Conference fees should include -

  • Registration fees
  • Accommodation fees
  • Additional ticket fees

This may include any additional tickets purchased for the welcome reception, social activities on Thursday and the Awards Gala.

Please note: Only AMEX, MasterCard and Visa will be accepted should you choose to pay by credit card. A 1.75% surcharge applies to all payments made by this method.

Accommodation Conditions

Check in time is 2pm. Check out time is 11am. Express check out is available.

Hotel cancellation policies are applicable as per the contract between the InterContinental Sanctuary Cove Resort and UDIA (Qld).

Hotel reservation must be paid at time of booking. Cancellations accepted up to 30 days prior to arrival. Less than 30 days prior to arrival, will incur a 100% cancellation fee.

Changes to Registration

On written confirmation from UDIA (Qld) of your registration requirements, all details will be considered final. 

Any changes after this point will incur an administration fee of $25.00 per adjustment/change.

Conference Cancellation Policy

All cancellations must be made in writing to the UDIA (Qld). 

Cancellations received before Friday 30 October 2015 will be refunded at 50% (excluding accommodation) with the balance retained to cover administration costs. No refunds will be offered after this date. 

However, as an alternative to cancellation, your registration may be transferred to another person at a cost of $110.00 per transfer to cover administrative costs. The UDIA (Qld) must be advised in writing of any transfers prior to Friday 30 October 2015.

In the event of inclement weather or force majeure* or any other cause or event not reasonably within the control of UDIA (Qld) which may affect the event in whole or in part, refunds will be based on the individual venue policy.


* war, revolution, act of public enemies or act of terrorism; riot, blockade, insurrection or civil commotion; strike, lockout, stoppage, ban or limitation on work, restraint of labour or other industrial dispute; act of god; epidemic or disease; fire, flood, earthquake, storm or cyclone; malicious damage, smoke or explosion; sabotage, bomb threat, or other threats of violence; act or restraint of any government or semi-governmental or other public statutory authority; judgement, ruling decisions or enforcement actions of any court or tribunal jurisdiction; breakdown of any facilities or machinery or unavailability of essential equipment, supplies or services; cessation of or interruption to water or electrical supply.

Insurance

Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to coming to the conference. The policy should include loss of fees/deposit through cancellations for the Conference itself, loss of airfares for any reason, medical expenses, loss or damage of personal property, additional expenses and repatriation should travel arrangements have to be altered.

Neither the UDIA (Qld) not the organising committee take any responsibility for any participant failing to insure. Please speak to your travel agent.

SPECIAL NEEDS

Every effort has been made to ensure that people with special needs are catered for. Delegates, who have advised the conference secretariat of their needs, including specific dietary requirements, should identify themselves to service staff at each function.

UDIA (QLD) PRIVACY POLICY 

Your privacy is of the utmost importance to UDIA (Qld). UDIA (Qld) complies with state and federal privacy laws. 

Information that is voluntarily provided as part of your event registration is stored securely and may be used for the purpose of industry information dissemination and marketing of UDIA (Qld) events. Conference sponsors will be advised of delegates attending the conference.

At any time you may unsubscribe or advise UDIA (Qld) that you no longer wish to receive correspondence from us. Information voluntarily provided as part of your membership application will be displayed in the member area of the UDIA (Qld) website and in the member directory.