Saturday, April 22, 2017
Pre-Conference – Day One
9:00 a.m. – 4:00 p.m.
2017 Goodwill for America's Heroes Summit
Operation GoodJobs
subgrantees, along with other veteran-serving Goodwill organizations, will
share best practices on engaging national partners and leaders to form meaningful local partnerships. Participants will develop action
plans to improve or deploy holistic services to veterans and military families.
Sunday, April 23, 2017
Pre-Conference – Day Two
8:30 a.m. – 12:00 p.m.
How to Intentionally Implement Inclusion, Diversity and
Equity in My Goodwill
HRCI Credit (3.25)
In today's changing world, the ability to effectively work across cultures is essential to organizational success. Diverse culture extends beyond the visible differences between people such as gender or race; it includes backgrounds, personality, life experiences and beliefs. Do you know if you have the variety of perspective necessary to deal with complex problems and create innovative solutions? Are you fully valuing and leveraging the potential of all your employees?
By drawing on the strength of diversity and inclusion, we can build on Goodwill’s continued growth in the United States, Canada and around the world. Embracing diversity and inclusion will allow to meet new challenges and to create opportunity and prosperity for our service clients, employees and communities.
During this
workshop attendees will explore the intersections between diversity, inclusion
and talent development within the Goodwill context. Through various
learning activities, including group presentations, external diversity andiInclusion experts, and Goodwills leading diversity and inclusion initiatives
throughout the enterprise, attendees will identify the role that diversity and
inclusion has played in their own learning and how to apply this in their role
within their own organizations.
8:30 a.m. - 12:30 p.m.
Credentials to Careers: Stairways to Success Pre-Conference
The Goodwill Model
Goodwill is accelerating progress it is make to promote college readiness. Goodwill Industries International has developed a comprehensive approach to career navigation. It supports nontraditional learners and workers who are unemployed, underemployed, or mal-employed in work that does not use their skills and work experience. Included in our career navigation framework are strategies that 1) encourage and promote college readiness, 2) equip individuals to make informed training and career choices, 3) support training persistence and credential attainment, and 4) create on-ramps to middle skilled careers.
This train-the-trainer session is designed to make college readiness courses accessible to Goodwill members and thereby increase post-secondary credential attainment and middle-skillled job placement opportunities.
College Readiness: Community College 101 is a curriculum developed by Seattle Goodwill (WA) in conjunction with its community college partners to introduce nontraditional learners to the college experience. It addresses nonacademic readiness topics such as career exploration using interest and competency assessments and regional labor market information; goal setting; self-advocacy; placement test preparation; college applications; financial aid options and applications; student skills such as study skills; note taking and time management; and budgeting for school attendance.
9:00 a.m. – 4:00 p.m.
Concurrent Sessions
GoodGuides® Annual Subgrantee Business Meeting
Join us for this annual subgrantee meeting to review grant management and compliance needs. We will also focus on diversity and inclusion strategies as well as sustainability strategies. Registration Fee: $100 covers the cost of a continental breakfast, lunch, and networking breaks.
LifeLaunch Annual Subgrantee Business Meeting
The LifeLaunch pre-conference is for subgrantees to learn and share effective practices around recruitment, employer and partner engagement, participant retention, program marketing, budgeting and effective grant management. Subgrantees will learn from GII members in addition to engaging with other local Goodwill staff to help advance efforts in running the LifeLaunch program.
Careers in Technology Annual Subgrantee Business Meeting
The Careers in Technology pre-conference is for subgrantees to learn and share effective practices around recruitment, employer and partner engagement, participant retention, program marketing, budgeting and effective grant management. Subgrantees will learn from GII members in addition to engaging with other local Goodwill staff to help advance efforts in running the Careers in Technology program.
10:00 a.m. – 4:00 p.m.
Mission Impact Pre-Pilot Meeting
This is an invitation-only
meeting for Mission Impact Pre-Pilot members.
Poverty Simulation
Poverty
is a reality for many individuals and families. But unless you've experienced
poverty, it's difficult to truly understand. In this workshop, participants
will assume the roles of families facing poverty and learn about the daily
struggles they encounter when providing for basic necessities and shelter
during the course of four 15-minute “weeks." Join this interactive workshop and
walk away with a new outlook on poverty and a greater understanding of the
impact that Goodwill's mission can make.
4:30 p.m. – 5:30 p.m.
Kickoff General Session: The Power of Peer Networks
Mauricio Lim Miller, President and CEO, Family Independence Initiative
Maurice Lim Miller is a leader in the development of services and systems designed to break the cycle of economic dependency for families with low incomes across the United States. Frustrated by the frequent recidivism into poverty he witnessed during his two decades with Asian Neighborhood Design, an agency focused on tenant rights, job training, and youth development, Lim Miller founded the Family Independence Initiative (FII) in 2001 with the goal of helping working families with low incomes—who often struggle in isolated circumstances or without clear direction—build their own pathways to self-sufficiency. Learn from Lim Miller how we can address the deficits of inspiration, motivation and information with an infrastructure of peer-to-peer encouragement and social networking.
5:30 p.m. – 6:30 p.m.
Welcome Reception
Join your colleagues in the first
networking event of the conference with this informal reception.
6:30
p.m. – 8:30 p.m.
Dine-Arounds
Dine-arounds offer the opportunity to have small-group conversations on a variety of timely topics over dinner with your Goodwill colleagues at some of Houston's best restaurants. Dine-around topics and sign-up will be available at the conference registration table. The cost of the dinner is on your own unless otherwise indicated on the sign-up sheets.
Monday, April 24, 2017
6:30 a.m. – 7:30 a.m.
Goodwill Fit
Work out with a pro – a
former NFL player for the Atlanta Falcons, New Orleans Saints, Buffalo Bills,
Washington Redskins, and the Detroit Lions that is! Donovan Greer, who is a professional fitness expert and CEO of 713-Juice-Bar in Houston, will get your
morning energized with core strengthening and a cardio workout.
7:30 a.m. – 8:30 a.m.
Continental Breakfast
Operational Leadership for Extraordinary
Impact - Part I
HRCI Credit (3.25)
Speaker: Lane Schonour, Senior Director, Leadership and Development and Everett Shupe, Executive Development Program Director, GII
Goodwill organizations
operate in a complex, dynamic and constantly changing environment. To succeed,
leaders must ensure that strategy, culture, and talent management practices are
aligned. Attendees will identify the key features of their current environments and develop plans to ensure that their strategies can respond to this
environment. Participants will take home the leadership skills learned to
implement operational plans in their organizations. These plans require the use
of data, forecasting, and risk management, which are covered in Part II of this
workshop.
8:30 a.m.
– 9:45 a.m.
Concurrent
Sessions
Collective Impact
Speaker: Karla Radka, Chief Operating Officer, Goodwill Industries of Central Florida
Shifting from isolated impact to collective impact is not merely a matter of encouraging more collaboration or public-private partnerships. It requires a systemic approach to social impact that focuses on the relationships between organizations and the progress toward shared objectives. And it requires the creation of a new set of nonprofit management organizations that have the skills and resources to assemble and coordinate the specific elements necessary for collective action to succeed.
The Rational Behavior of Poverty - Implications of the Benefit Cliff (VT-MSA)
Speakers: Laura Casoni, Director, Workforce Service Advancement and Planning, and Bryan Keller, Manager, Operational Analytics and Reporting, Goodwill Industries of the Southern Piedmont
Join us for an interactive session to explore the rational behavior of poverty. Participants will explore commonly held perceptions of people in poverty and why these perceptions may exist. From there, we will share various situations during which people make seemingly irrational decisions. Using the Benefit Cliff calculator, participants will find out why these perceived irrational decisions are rational.
For Better or Worse? How Mobile Technology has Altered Job-Searching
Speaker: Jennifer Lynch, Associate Director of Career Services, Goodwill Industries of Western and Northern Connecticut
The introduction of mobile technology to job searching is touted as making the job search easier, but has job searching become too easy? Participants will actively engage in learning about the benefits and pitfalls of mobile technology, networking platforms and social media when submitting resumes and cover letters -with an emphasis on how to the best job placement results. All are encouraged to bring their mobile phones to interact with the newest apps.
What to Expect with the New Administration: Emerging Human Resources Trends and Issues, Part 1 (VT-HR)
HRCI Credit(1.25)Speakers: Margaret O'Brien, Senior Director of Organizational Strengthening and Accreditation, GII; and Ruthie White, Managing Shareholder, Jackson Lewis, LLP
Where is the world of work headed in 2017? Learn about some of the current HR-related issues that may have an impact on your organization as well as emerging issues that you need to keep an eye on that might have a potential impact.
SNAP Funding for Training
Speakers: Jenny Taylor, Senior Director, Career Services, Goodwill of North Georgia; and Nick Espinosa, Program Analyst, USDA Food and Nutrition Service (FNS)
Congress has reauthorized Farm Bill and elevated the office of SNAP Employment and Training. There is now a renewed emphasis on third-party partnerships at the federal level encourages all states to expand and enhance services to SNAP recipients so they can move toward self-sufficiency. Learn directly from USDA FNS and a Goodwill member about both long-term and new contracts for 50/50 partnerships.
9:45 a.m. – 10:15 a.m.
Networking Break in the
Member Marketplace
10:15 a.m. – 11:15 a.m.
Concurrent Sessions
Digital Technology in Mission Services (VT-MSA)
Facilitator: Jonathan Miller, Volunteer Services and Partnerships Program Manager, GII, Natasha Douglas, Program Manager, Employment Stability and Educational Services, Goodwill Industries of the Chesapeake, Jennifer Francomano, SNAP Program Manager/Northeast Arkansas Career Services Manager, Goodwill Industries of Arkansas; Donna Davlantis, Career Development Manager, Land of Lincoln Goodwill Industries
This session will be led and facilitated in part by Goodwill members of the virtual services affinity team who have take on topics of virtual tools to support mission services, virtual training for people served and the vital infrastructure that a Goodwill needs in order to stand up a virtual service model. In addition to presenting on their discovery work from the affinity group, the team will solicit feedback from attendees to learn which, if any, additional services are being used throughout the network, and compile responses to add to the group's effort to recommend best practices.
What to Expect with the New Administration: Emerging Human Resources Trends and Issues, Part 2 (VT-HR)
HRCI Credit (1)Speakers: Margaret O'Brien, Senior Director of Organizational Strengthening and Accreditation, GII; and Ruthie White, Managing Shareholder, Jackson Lewis, LLP
Where is the world of work headed in 2017? A continuation of the Part 1 session, we will continue examining current HR-related issues that may have an impact on your organization.
Make Your Resource Development Plan a Success
Speaker: Kathy Rearick, Vice President of Development, Goodwill Easterseals Miami Valley; Doug McKenney, Director of Philanthropy, and Rachel Stalcup, Grant Development Program Manager, GII
This meetup is for Goodwill resource development professionals to bring their existing development plans and receive feedback or have conversations about specific aspects. GII's resource development team and a Goodwill member fundraiser will be available to consult one-on-one with you on your plan.
Ready, Set, Grow! Cultivating Careers through College Pathways in High-Growth Sectors
Speakers: Rosanna Stephens, Director of Planning and Program Development, and Chelsea Vanrask, Program Development Manager, Seattle Goodwill Industries
During this interactive session, attendees will learn specific strategies for engaging students and preparing them for college pathways in high-growth sectors. Attendees will also learn about the benefits and challenges of working with community colleges and how to effectively support students as they go back to school in pursuit of their careers. Attendees will also learn about the Community College 101 tool and find out how to use it to build college knowledge and support students on their pathway to success.
11:15 a.m. – 1:15 p.m.
Lunch in the Member Marketplace
Member-to-Member Showcase: A Focus on Leadership, Learning and Research
Over the past 10 years the
GII Executive Development Program (EDP) and Senior Leaders Program (SLP) have generated more than 150 research papers on various topics. In a poster-style format, alumni
from these programs will be available in the Member Marketplace on Monday starting at 11:15 until and Tuesday ending at 4:15. They will be available during breakfast, lunch and networking breaks to discuss
what they learned from while in
these programs and how they applied what they learned in their respective organizations.
1:15 p.m. – 4:45 p.m.
Operational Leadership for Extraordinary Impact , Part II
HRCI (3.25)
Speaker: Lane Schonour, Senior Director, Leadership and Development and Everett Shupe, Executive Development Program Director, GII
Goodwill organizations operate in a complex, dynamic, and constantly changing environment. To succeed, leaders must use data, forecasting, and risk management to support organizational strategy. Attendees will use plans and skills developed in Part I of this workshop to communicate performance against organizational strategy to different stakeholders, such as board members, community leaders and internal team members.
1:30 p.m. – 2:45 p.m.
Concurrent Sessions
Speakers: Sarah Hutchison-Chee, Director of Mission Services, Goodwill Industries of Southwestern Michigan
This session will highlight the Y Work program, a collaboration between Goodwill Industries of Southwestern Michigan’s mission services and retail department and the State of Michigan's vocational rehabilitation department, focused on helping youth in transition get and keep their first jobs. The program combines work experience and work readiness with placement, job coaching and wraparound services to seamlessly prepare, place and support youth in their first jobs. Currently, the program has a 92 percent placement rate, with 100 percent success at 90-day retention. Attendees can expect an informative and interactive session intended to help all attendees strengthen their youth-focused programs.
Dream Big: Harnessing Data for Impact
Speakers: David Downes, Vice President of Data Analytics, and Jessica Bunting, Business Analytics Project Manager, GII
GII’s Data Analytics Initiative (DAI) will harness data in a way that will challenge members to dream big and think out of the box. This session will cultivate creative, collaborative thinking while presenting how data can drive impact. The conversation will expand to include the business intelligence capabilities members wish they had and the benefits they could realize as we demonstrate live the capabilities of the system.
Speakers: Tabatha Wendorff, HR Total Rewards Manager, and Michelle Zajac, Human Resource Director, Goodwill of Southwestern Pennsylvania
In today’s job market, it is important to offer perks and opportunities that will grab the attention of potential employees. Through strategic partnerships with local higher education institutions, and by providing educational assistance, Goodwill of Southwestern Pennsylvania has found a cost-effective way to offer employees a chance for personal and professional growth. This session will cover the process of creating educational partnerships, structuring program offerings to meet the needs of your employees, and using the overarching model to help create internal bench strength for your organization.
Leverage Mission Integration for Economic Mobility (VT-MSA)
Speakers: Shelley Ashley, Senior Director, Mission Advancement, Goodwill of Central and Southern Indiana, Lakia Osborne, Project Manager, Goodwill Education Initiatives, and Jesamyn Sparks, Placement Manager, Goodwill TalentSource
Come learn about Goodwill Central Coast's journey to mission integration and how its donated goods retail enterprise has become an extension of the mission to help people reach financial stability. Attendees will learn how retail can leverage workforce services that provide work experience and training to the community while improving the bottom line. They will also understand how to help employees reach their own goals and pursue economic opportunity.
Explore MyGoodwill: Features, Search, Communities and Collaboration
Have your laptop on hand as we navigate through all of Goodwill’s e-services and tools
Speaker: Beth Perell, Vice President, Member Relations, GII
Last Spring, GII's intranet site, MyGoodwill, was launched in collaboration with Goodwill members, the GII team, user interface experts and SharePoint developers. In response to member feedback, the team focused on providing a secure platform, a richer, more interactive search, and simpler navigation. Learn what features are coming soon and bring your laptop to take a hands on tour of this award-winning site:
· Update your directory profile and search the directory; searching for a group; joining a listserv
· Find content that is relevant to your work via navigation and site search
· Collaborate with your peers across the Goodwill network.
2:45 p.m. – 3:15 p.m.
Networking Break in the
Member Marketplace
3:15 p.m. – 4:30 p.m.
Concurrent Sessions
Competitive Compensation: Putting Policy into Practice (VT-HR)
HRCI Credit (1.25)Speaker: Kathy Woollum , Principal, Mercer and Jennifer Lavinbuk, Partner, Mercer, Margaret O'Brien, Senior Director of Organizational Strengthening and Accreditation, GII
Nonprofits compete with for-profit workplaces for talented workers, so setting the right level of compensation can mean the difference between attracting and retaining qualified employees or, suffering from high turnover and/or finding the hoped-for caliber of employees. This session will cover the importance of developing an equitable and organization-wide compensation policy, conducting a salary comparison study, and how salary and other total rewards factors may have an impact on employee turnover.
Creating a Development Plan to Maximize Fundraising Success
Speaker: Kathy Rearick, Vice President of Development, Goodwill Easterseals Miami Valley
Deciding how to prioritize fundraising tasks can be challenging. Having a prepared plan will not only help you allocate financial resources, it can also guide your day-to-day activities and set the tone and pace for a successful fundraising year. Join us for an interactive session to better understand how the gift cycle integrates with the development plan. You’ll receive tools to help you create a plan that aligns with your Goodwill’s strategic goals and maximizes interactions with donors. We’ll also explore how Goodwill’s social enterprise model impacts fundraising.
Creating Pipelines Between Programs
Speakers: Jerrie Henderson, GoodGuides Youth Mentoring Program Manager, Goodwill Easterseals Miami Valley; Zenith Barrett, Director of Business Engagement, Goodwills of the Valleys and Jill Quinlan, Careers in Technology Program Coordinator, Goodwill of the Valleys
This session will help attendees think about the ways participants can successfully transition to new programs within Lapses in enrollment. We will discuss how to create clear pipelines between programs within Goodwill as well as external programs in an effort to keep participants on track for success.
Digital Learning Technologies Trends for 2017
Speaker: Jack Wexler, Director of Digital Learning Technologies, GII
If you are preparing a learning strategy and would like to better understand the latest trends in the world of learning, this session is a must to attend. By the end of the session, attendees will be informed about trends in the learning space and where learning is headed, know about the hot learning tools and platforms of 2017, and understand a new web-based authoring tool to aid in designing learning.
Measuring Progress: Results from the Mission Impact Pre-Pilot (VT-MSA)
Speaker: Alysse Henkel, Manager of Impact Analytics, GII
Beginning in late 2016, a small group of Goodwill members has been testing the impact measures developed by the Goodwill Mission Impact Taskforce. Come to this session to learn about what they have discovered about collecting data, any changes they've made to their programs as a result and how you can get involved going forward. Members of the Mission Impact Pre-Pilot include Charlotte, NC; Greenville, SC; Kalamazoo, MI; Roanoke, VA; and Tulsa, OK.
Speakers: Peter Beard, Sr. Vice President, Regional Workforce Development, Greater Houston Partnership; and Alma Joy Duldulao-Ybarra, Director of Workforce Development, Dorian Cockrell, Senior Program Manager, THRIVE, United Way of Greater Houston and Rolonda Clements-Martin, Manager, Job Connection, Goodwill Industries of Houston
Come learn about the UpSkill Houston initiative, which is the nation’s first business-led, communitywide, integrated workforce effort. The initiative focuses on closing the skills gap in Houston by increasing the number of Houstonians trained for great careers across the region. The Greater Houston Partnership forecasts nearly 75,000 annual jobs openings in middle skills careers that require more than a high school education but less than a four-year college degree.
5:00 p.m. – 8:00 p.m.
Goodwill Industries of Houston Night Out
Please join Goodwill Houston at the legendary Cadillac Bar. For over 25 years, the Cadillac Bar has been a hotspot for fun, festivity, authentic Mexican food, margaritas and ice cold beer. Celebrities such as George Bush, ZZ Top, Dan Akroyd, Billy Joel, and Elton John have been frequent guests. Join us for the perfect place to fiesta. Grab your maracas and conga down to the Cadillac Bar for an experience you won’t forget! Casual attire and cowboy boots are always welcome.
Tuesday, April 25, 2017
6:30 a.m. – 7:30 a.m.
Goodwill Fit
You have another opportunity
to work out with a pro – a former NFL player or the Atlanta Falcons, New Orleans
Saints, Buffalo Bills, Washington Redskins, and the Detroit Lions, that is!
Donovan Greer, who is a professional fitness expert and CEO of 713-Juice-Bar in
Houston, will get your morning energized with core strengthening and a cardio
workout.
7:30 a.m. – 8:30 a.m.
Continental Breakfast in the Member Marketplace
8:30 a.m. – 9:45 a.m.
Breakfast Town Hall with Jim Gibbons, President and CEO, GII
9:45 a.m. – 10:15 a.m.
Networking Break in the Member Marketplace
10:15 a.m. –
11:30 a.m.
Concurrent Sessions
Competitive Benefits: Comparing Your Benefits Package to Your Peers
HRCI Credit (1.25)Speaker: Kathy Woolum, Principal, Mercer and Jennifer Lavinbuk, Partner, Mercer, Margaret O'Brien, Senior Director of Organizational Strengthening and Accreditation, GII
Benefits are an essential part of an organization’s attraction and retention. Understanding how your benefits compare can help guide your decision-making process in an increasingly complex environment. We will cover benchmarking as a tool Goodwill organizations can use to determine how well the organization is performing relative to peers. We will also review the results from Mercer’s recent national benefits survey, which includes a special data cut reflecting participating Goodwill organizations.
Creating Career Pathways with the Apartment Industry
Speakers: Alma Joy Duldulao-Ybarra, Director of Workforce Development, Goodwill Industries of Houston; Becca Ramati, Vice President, Texas Apartment Association Education Foundation; Taylor Jackson, Director of Bussiness Development and Addie Kellington, Director of Instructions, Goodwill Career and Technical Acadamy, Goodwill Industries of Central Texas
The Texas Apartment Association Education Foundation has a great story to tell about all that the apartment industry offers. The industry is a dynamic, rapidly growing sector with career opportunities across a range of skill sets and interests. It is a recession-resistant industry with jobs that cannot be outsourced. The National Apartment Industry provides the standard online curricula for the Certified Apartment Maintenance Technician and the Certified Leasing Apartment professional.
State ABLE Accounts: Strengthening Financial Stability and Capabilities
Speakers: Douglas Jackson, Deputy Director, STABLE Account, Office of the Ohio Treasurer
The nation's first savings plan for people with disabilities is now open for enrollment. The Ohio STABLE Account can increase the financial independence of people with disabilities by providing a tool to save, invest, and spend personal funds without affecting eligibility for means-tested benefits like SSI or Medicaid. Several states have similar programs and all are open to individuals with disabilities, regardless of state of residence. STABLE accounts are a great tool for building financial capability and integrating mission for Goodwill employees and clients with minimal cost.
GII’s Technology-Based Learning Practice: Virtual Coaching and Mentoring
Speaker: Jack Wexler, Director of Digital Learning Technologies, GII
Video and mobile-based platforms make up one of the hottest trends today. They offer a social, learn-by-doing environment and scale skill development. Practice is an interactive video coaching and mentoring platform used by organizations to scale critical skills necessary for the 21st century workforce. Join us to explore the foundations of virtual coaching, learn more about this innovative platform and find out how to pilot and implement it within your organization.
Creating Meaningful Data Visualizations with PowerPoint and Excel
Speakers: Travis Rutledge, Senior Research Analyst, and Alysse Henkel, Manager of Impact Analytics, GII
Are you interested in data visualization and reporting but wondering what the best practices are for doing it in Excel and PowerPoint? In this workshop, you will learn how to create meaningful charts and graphs that save your audience’s mental energy, keeps them engaged, and supports them in their retention of data. Subjects include choosing the right colors, fonts, charts and graphs, and title descriptions for reporting. Be sure to bring your laptop and power cord, because you will be provided with an example dataset and step-by-step instructions to put this into practice.
Redirecting Mission Using Strategic Planning
Speakers: Gretchen Evans, Strategic Planning Consultant, GII; John Dougherty, Vice President of Mission Services, Goodwill Central and Coastal Virginia; and Darren Wright, Vice President of Career Development Services, Goodwill Industries of the Upstate/Midlands South Carolina
Some member Goodwill organizations recently examined their mission services to determine how to achieve greater impact and be more responsive to the environment and their communities. Hear how two members are redirecting their services to achieve this goal. The session will explore how to make decisions to cease providing services that are no longer relevant. The panelists will discuss the driving forces to make these changes and how their strategic planning process was the catalyst that is driving these changes, including direction from the board.
11:30 a.m. –
1:30 p.m.
Lunch on Your Own
12:00 p.m. – 1:15 p.m.
HR Brown Bag Meetup
This is a great opportunity to come together with your HR colleagues to discuss what you learned throughout the conference and what ideas and actions you are taking back with you.
Ticket
Price: $30 includes the cost a boxed lunch.
1:30 p.m. – 2:45 p.m.
Concurrent Sessions
A Second Chance at a Great Life – Servicing People Who Were Formerly Incarcerated
Speakers: Kim Rugon, Vice President Of Mission Services, Goodwill Industries of Southeastern Louisiana; and Jodee Daroca, Vice President/CFO, Goodwill Industries of Southeastern Louisiana
This session will give a firsthand account of the strategies and activities that can be implemented pre-release and the continuation of services post release. An in-depth conversation will be held on the importance of case management, skills training, job readiness, job development and coaching strategies that lead to maintaining and retaining employment. Attendees will also get a sneak peek into future re-entry endeavors.
Effective Practices in Long-Term Follow-Up with Program Participants
Speakers: Travis Rutledge, Senior Research Analyst, and Alysse Henkel, Manager of Impact Analytics, GII
In 2016, GII conducted research on effective practices in long-term follow-up at five Goodwill organizations. In this session, GII will provide the findings of this research. We will be joined by a representatives from ideas42, a behavioral science and research nonprofit consulting firm, who will discuss their research regarding the behavioral barriers that keep some participants from responding follow-up efforts.
The Future of Federal Funding: What We Know
Speakers: John Colbert, Esq, Capitol Hill Partners; and Doug McKenney, Director of Philanthropy
This session will explore the federal grants landscape under a new administration. This panel presentation will include GII's resource development and government relations staff. We will comment on appropriations forecast and likely changes in federal agencies in a changing political environment.
Life Guides – Breaking the Barriers of Generational Poverty
Speaker: Sarah Hutchison-Chee, Director of Mission Services, Goodwill Industries of Southwestern Michigan
Acquire an in-depth understanding of the Life Guide model, a 20-year, long-term family engagement program offering wrap-around services and intensive on-going coaching to support 40 families with low incomes and their children as they strive to exit poverty.
Attendees will initiate the steps and processes needed to replicate the Life Guide model, fitting the program basics to the culture of the new location.
From Recruiters to Partners: Creating Value for the Business
HRCI Credit (1.25)Speaker: Marisol Delgado, Recruiting Manager, Goodwill Industries of Central Arizona, Inc.
Attracting the right talent is critical to an organization’s success. The competition for top talent, along with a company’s rapid growth and high turnover rates can quickly make your recruiting function appear ineffective. At Goodwill of Central Arizona, these challenges have driven the recruiting team to create a collaborative approach with its internal clients. Come hear the three steps the recruiting team uses to strengthen the partnership to drive the business success.
Leadership Development – A 360 Assessment and Coaching Approach
Speaker: Jerry Mabe, CEO, RightPath Resources
Learn strategies and methods employed by Fortune 500/1000 companies and Goodwill members to successfully develop your leaders and increase your leadership bench strength. This highly interactive session uses actual case study 360s to help you gain insights into how leadership assessment works. Attendees will participate in learning by creating real LDPs (Leadership Development Plans) for these case studies. Attendees will also learn coaching techniques so they can teach leaders for sustainable development.
Speakers: Margie Genter, Vice President of Mission Services, and Angela Dean, Talent Acquisition and Onboarding Manager – Human Resources, Goodwill Industries-Manasota, Inc.
This session will provide useful information on and highlight the constantly evolving strategic partnership human resources plays in the operation of a dynamic donated goods business. Attendees will understand the alignment needed to provide meaningful mission employment opportunities that can be self-funded. We will analyze our core values, capital resources and tools, learning and development, training initiatives and the integration of operational tools to identify strategies that effectively align our organizational objectives.
2:45 p.m. –
3:15 p.m.
Networking Break in the Member Marketplace
3:15 p.m. –
4:15 p.m.
Member Marketplace
Concurrent Sessions
Member-to-Member Showcase: A Focus on Leadership, Learning and Research
Over the past ten years the GII Executive Development Program and Senior Leaders Program has generated over 150 research papers on various topics. In a poster-style format, alumni from these programs will be available in the tradeshow space from Monday, April 24th at 11:15 a.m. to Tuesday, April 25th at 4:15 p.m. during breakfast, lunch and networking breaks to discuss what they learned from the research they conducted while they participated in these programs and how they applied what they learned in their respective agencies.
Goodwill Career Center MeetUp
Facilitator: Jennifer Lynch, Associate Director of Career Services, Goodwill of Western and Northern Connecticut, Inc., Rolanda Clements'Martin, Program Manager, Job Connection, Goodwill Industries of Houston
This session will bring together workforce development professionals who specifically work in Goodwill Career Centers, giving them an opportunity to evaluate best practices across the network and to partner with departments within their own organizations to better serve their communities. A case study will be presented on the partnership of Goodwill of Western and Northern CT, Inc.'s Continuous Improvement Department and Career Centers, which focused on outreach, recruitment and job placement.
GoodTrak Users Group
Facilitator: Sarah Newhard, IT Application Program Manager, GII
GII's GoodTrak client management system is being updated to better meet the needs of its users. Current users of the system are invited to speak with the GoodTrak team to identify new requirements and functionality of the system.
Performance Management Tools
HRCI Credit (1)Speaker: Jennifer Lake, Vice President of People Resources, Goodwill of the Finger Lakes
Goodwill of the Finger Lakes (GFL) will share their philosophy, three stage process, and tools from their performance management toolbox including development plans, performance reviews, and progressive discipline forms. Attendees will also share learn about the Goodwill's process for determining organization and leadership competencies, lessons learned, and future focus of performance management.
Building Employee Savings Using Paycards with Savings Feature
Speakers: Joylin Kirk, Sr. Director of Mission Services, GII; Suzanne Brooks, Strategic Account Manager, NetSpend; and Brian Fitzpatrick, Team Member Resource Manager, Goodwill Industries of the Southern Rivers
In March 2015, Goodwill Industries of the Southern Rivers launched its “Pay Yourself First” campaign, which encouraged long- and short-term savings through 401(k) accounts and NetSpend’s Skylight PayOptions Savings Program. In this session, the Goodwill and NetSpend will discuss the lessons learned and explain how implementing a paycard with savings program can increase employees’ savings.
High School Career Navigator Program: How Career Coaching and Group Discussion Help Raise Post-Secondary Success
Speaker: Amy Turzai Norton, Director of Career Services, Goodwill Industries of San Antonio
This session describes the High School Career Navigator program created by Goodwill San Antonio and introduces the 28-week curriculum along with the individual career plan workbook. The session will describe how weekly lessons tied with one-on-one career coaching can help high school seniors develop a career plan for post-secondary success. We will also discuss the development of a summer bridge program along with a collaboration with local community colleges to help fight summer melt.
4:15
p.m. – 5:15 p.m.
2017 Spring Conference Recognition Reception
After
several years of rewarding excellence for strong financial wellness programs
and services, the Centers of Excellence Award is expanding its focus to embrace
three strategic priorities: Youth and Adult Career Navigation, Financial
Capability, and Inclusion and Equitable Access. These three strategies, affirmed
by Goodwill mission leaders, highlight the critical importance of career
preparation beyond the first job, family financial security to interrupt
generational poverty, and inclusive practices to ensure diverse communities are
equitably served.
5:30
p.m. – 7:30 p.m.
IHG Academy Reception (invitation only)
Through the IHG Academy, IHG hotels and corporate offices collaborate with educational
providers and community groups, such as Goodwill, to help people build their
hospitality skills and improve their employability.
5:30 p.m. - 7:30 p.m.
Sector-focused and Mission Support Affinity Group Reception
Are you interested in networking with your colleagues to discuss training opportunities in hospitality, healthcare, information technology, manufacturing and retail? Perhaps you're interested in learning more about college readiness, blended learning techniques or integrating virtual services and digital tools, in your work force development programs? Then join our affinity group networking reception for a meet and greet and an exchange of ideas with your colleagues.
Wednesday, April 26, 2017
6:30 a.m. – 7:30 a.m.
Goodwill Fit
Once again, you have the opportunity to work out with a pro - a former NFL player for the Atlanta Falcons, New Orleans Saints, Buffalo Bills, Washington Redskins, and the Detroit Lions, that is! Donovan Greer, who is a professional fitness expert and CEO of 713-juice-Bar in Houston, will get your morning energized with the core strengthening and cardio workout
8:30 a.m. – 9:30 a.m.
Breakfast General Session: The Data Analytics Initiative: Empowering Goodwill Members through Bigger, Better and Faster Data
Speakers: David Downes, Vice President of Data Analytics, and Jessica Bunting, Business Analyst Project Manager, GII
In 2017,
GII is piloting a Data Analytics Initiative to harness the data collected by Goodwill
members. During this session, attendees will gain a better understanding of how
this initiative was developed, the benefits of the new system, when it will
roll out and how to get involved. A preview of the new business intelligence
tool with Goodwill data will also be provided.
9:30 a.m. – 10:00 a.m.
Networking Break
10:00 a.m. –
11:15 a.m.
Concurrent Sessions
Effective Strategies for Retaining Participants in Job Training Programs
Speakers: Tyonka Rimawi, Career Navigation Program Specialist, GII; and Theresa Soto, Careers in Technology Program Manager, Goodwill Industries of Central Texas
So, you’ve designed a stellar job training program. The curriculum is set, local employers and volunteers are engaged, the program has been marketed and participants have been enrolled. Now, how do you ensure participants actually complete the program? This session will explore such topics as how training and curricula should be delivered to facilitate completion, how to help participants overcome barriers to completion, and activities and incentives that can be offered to maintain participant engagement.
Creating a Leadership Mentoring Program at Your Goodwill
HRCI Credit (1.25)Speaker: Iris Drayton-Spann, Vice President, Human Resources, and Michael Wood, Director, Mission Systems, GII
Join us to gain practical advice and suggested action steps to successfully create a leadership-based mentoring program that will help in providing employees a platform for developing creative and independent thinking; develop proactive approaches to tasks and projects; expand effective communication skills; increase experience and skills for career development; and provide an opportunity to communicate values. With such a program in place, the organization will be able to better support strategic retention of talent, succession planning and diversity and inclusion initiatives.
Adhering to the Wealth Transfer
Speaker: Ashleigh Hughes, Vice President of Development, Goodwill Industries of Dallas, Inc.
We are experiencing a $41 trillion wealth transfer between generations—the largest transfer of wealth in history. it is expected that approximately $6 trillion is will be given to charities. To operate from a donor-centric perspective, we must anticipate the evolution of the donor using gifts intelligently, reporting to donors on the use of their gifts, then thanking, informing, and involving donors to cultivate them for steadily increasing gifts over a long period of time. But the question becomes, how should we begin communicating with, engaging and educating this new profile of donors to deepen our relationships?
Building Community Partnerships to Serve Youth
Speakers: Mary Hendrix, Director, Youth Career Development Programs, and Mary Lane, Manager, Youth Career Development Programs, Goodwill Industries of Denver
Are you considering starting or building youth-serving programs? If so, come hear from Goodwill Denver, which serves about 18,000 youth a year in seven school districts, and has been doing so for 20 years. This discussion will help you formulate some ideas about developing partnerships, running a robust volunteer program, and taking first steps to ensure your youth program is valuable to your community.
Getting Connected through SafeLink- Equipping Participants with Free SmartPhones
Speakers: Joylin Kirk, Sr. Director of Mission Services, GII; and Nadia Arroyo, Alternative Channels, Tracfone
Having trouble contacting your participants each month? Come to this session and learn how SafeLink can provide eligible participants with free smartphones. Participants in this session will also strategize on how these phones could benefit broader services to participants, including dual generational impact.
GII’s Technology Based Learning – Mobile
Speaker: Jack Wexler, Director of Digital Learning Technologies, GII
Self-paced learning is an important component of learning. In this session you will learn about Brainshark's features and view some of the 300 Brainsharks that 63 Goodwill members have created. You will also be exposed to three other authoring tools that can be used for specific topics and audiences.
Learning and Leading Into the Future Conversation
Speaker: Everett Shupe II, Executive Development Program Director, GII
A study by The Conference Board and DDI, Global Leadership Forecast 2014|2015, identified critical skills that are needed by employees at all levels of the organization (frontline, midlevel, higher level, senior level) including building consensus and commitment; coaching and developing others; fostering employee creativity and innovation; and identifying and developing future talent. Attendees will share ideas, strategies and challenges to implementing programs that develop these critical skills for their employees.
11:15 a.m. – 1:00 p.m.
Lunch on Your Own
1:00 p.m. – 4:00 p.m.
Goodwill Industries of Houston Tour
Goodwill Houston’s tour includes
visits at the nationally recognized Goodwill Houston Veterans Job Connection
Center in Midtown, which houses five veteran programs, the Goodwill's newest model retail
store, and its headquarters.
See the unique design of the one-stop Veterans Job Connection, the exciting new look in their retail store, and the Command Dispatch Center and other
departments at the corporate office.
4:00 p.m.
Conference Concludes
