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07:00 - 08:45 | Sponsored Breakfast in the dining hall [More Info] |
08:00 - 09:00 | Registrations Open |
09:00 - 09:05 | Our MC Scott Pape opens VFCC2015 |
09:05 - 09:10 | Bryon Powell, Wadawurrung Traditional Owner and Elder will perform the Welcome to Country |
09:10 - 09:15 | Welcome to Conference, Maria Turnbull, Chair FCRC |
09:15 - 09:45 | Keynote Address - The Hon. Jane Garrett, Minister for Consumer Affairs [More Info] |
09:45 - 10:45 | Q&A - Family Violence , economic abuse and role of financial counselling [More Info] |
10:45 - 11:15 | Morning Tea. Enjoy a complimentary cuppa at the CITI Barista Bar [More Info] |
11:15 - 12:00 | Allan Asher presents - Can casework improve the consumer voice? [More Info] |
12:00 - 12:45 | If I could say one thing.. [More Info] |
12:45 - 14:00 | Lunch in Hanners restaurant, enjoy a sumptuous feast and refuel. |
14:00 - 15:30 | Workshop 1 - Write your way to better client outcomes [More Info] | Workshop 2 - Understanding conflicts of interest. [More Info] | Workshop 3 - Talking social inclusion and client empowerment. [More Info] |
15:30 - 16:00 | Afternoon Tea - Enjoy a complimentary cuppa at the CITI Barrista Bar [More Info] |
16:00 - 16:45 | Be inspired! [More Info] |
16:45 - 17:15 | Ombudsmen on the Grill [More Info] |
18:30 - 19:00 | Champagne & Conversation [More Info] |
19:00 - 23:00 | VFCC 2015 Awards Dinner - Sponsored by Credit Corp. [More Info] |
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09:00 - 10:00 | Financial Literacy - Does it work? [More Info] |
10:00 - 10:30 | Morning Tea. Enjoy a cuppa at the CITI Barista Bar [More Info] |
10:30 - 11:30 | Mystery Session - Dont miss this exciting speaker |
11:30 - 12:00 | In Industry hardship practices, what are the key ingredients to best practice? [More Info] |
12:00 - 12:45 | The Vision Thing [More Info] |
12:45 - 12:50 | Closing address - Maria Turnbull closes the conference |
12:50 - 13:00 | Scott Pape wraps up with prize give aways. |
13:00 - 14:00 | Dont drive home on empty, enjoy a complimentary lunch and last chance networking |