| Mark Sewell CEO Warrigal BIOGRAPHY UNAVAILABLE | |
| Bruce Bailey Director and National Head of Aged Care and Retirement Village RSM Bird Cameron Bruce is the national head of RSM Bird Cameron’s Aged Care Advisory Division. Having been active participants in the conversation around Living Longer Living Better policy their particular focus is on helping providers evaluate and implement business models that are both flexible and appropriate to the changing aged care environment. The firm has provided briefings on the implications of the Productivity Commission Inquiry and made contributions on the proposed definition of substantial refurbishment and the pricing guidelines. Recently launched the ProviderPro Program, an integrated education and advice solution that provides a guide to navigating accommodation charges under the new legislation. The program includes a pricing model allowing operators to ensure they will be no worse off under the new accommodation charges regime. This program has gained wide industry acceptance. Bruce is a regular presenter at State and National industry forums. | |
| Helen Carter State Manager – NSW and QLD Care Connect Helen is the former Chief Executive Officer of Diverse Community Care and was instrumental in shaping the organisation’s strategy, culture and structure. In 2013, Helen led the Diverse Community Care contribution to the merger with Care Connect. Helen has more than 20 years’ experience in not-for-profit management, and is passionate about supporting others to achieve their best. In February 2013, Helen presented at the RDP Effective Leadership Through Engagement With Staff conference on the topic of Engagement/ Culture (Case Study: Using the ASPIRE methodology to develop organisational identification and leadership influence in a merger of not-for-profits). | |
| Lorna Downes Short Course Coordinator Mental Health Coordinating Council Lorna Downes has worked in the community sector since 2002. She is currently employed by the Mental Health Coordinating Council as the Short Course Coordinator, responsible for coordination and customization of short professional development courses for different organisations and workforces. Lorna has a Diploma of Counselling and Communication and her work is also informed by personal lived experience of growing up in a family affected by mental health problems. | |
| Marleina Fahey Dementia Consultant/ Project Manager – HomeCare Division Baptist Community Services – NSW & ACT Marleina has 27 years’ experience in dementia care spanning clinical, teaching, management and research roles within acute, residential and community care settings. She has been working for BCS since 2006 and is currently Dementia Consultant & Project Manager in the Care Development Unit of the Home Care Division. Prior to that she was employed by Alzheimer’s Australia NSW as Dementia Education Consultant for five years where she led the Remote Access Dementia Education project, and worked on the Carer Education Workforce Training project. Maria a Senior Evaluation Officer at AlzNSW, has worked on a number of dementia-specific program evaluations, was a senior evaluator working at BCS on the Australasian Evaluation Society (AES) award winning CPV study, is a qualified social worker and member of the AES, and has a strong passion for consumer/client-led evaluations contributing to improvements in service delivery and program design. | |
| Marisa Galiazzo Owner and Principal Green Sea Shell Consulting Marisa Galiazzo is the Owner and Principal of Green Sea Shell Consulting – a management consulting business that works with Community Aged Care and Disability Organisations in preparing for the new world of Consumer Directed Care in aged care and Consumer Driven care models under the National Disability Insurance Scheme. Marisa brings over 20 years experience in the aged and community care sector. Her experience spans Government and not-for-profit sectors. Her most recent Executive level role was that of General Manager, Client Services, NSW/QLD, Care Connect with lead responsibility of client service strategy and the aged care portfolio. A reputable leader in the sector and keen strategic thinker and developer, Marisa brings a successful background in business development and orchestrating new project start-ups as well as elevating organizational performance through service model redesign and role and function reshaping. Green Sea Shell Consulting works with organisations to assist them in achieving a competitive unit cost for their services in order to remain viable in the new consumer directed market of community care. | |
| Amanda Godbold Manager Benevolent Society Community Care South West & Western Sydney Amanda Godbold has been working in the area of Ageing and Disability for over 25 years. She started her career at The Australian Quadriplegic Association as a Care Worker, then Home Care NSW, before joining the Benevolent Society where she has been involved in several programs including, Community Options and ComPacks Case Management and now Home Care Packages. Amanda has tertiary qualifications in Education, Community Welfare, Case Management & Community Services Management. Amanda is currently Manager at the Benevolent Society’s Community Care South West and Western Sydney. | |
| Louise Green The Ideal Consultanc Director Business Improvement MBA qualified and holding an IT degree, Louise Greene specializes in assisting Boards and Executive teams to strategically analyse and identify real opportunities for the future. Past roles have included executive positions in hospitals and aged care groups. Louise’s experience includes developing innovative approaches to service delivery and funding models, and the evaluation of service and program models. Her expertise in business analysis, strategic planning and improving business operations is highly sought after by range of organisations. As a co-founder of The Ideal Consultancy, Louise brings business management, analytical skills and innovative thought to help strengthen an organisation. | |
| Fleur Hannen Managing Director Critical Success Solutions Fleur has over 23 years’ experience in the Health and Aged Care Industry, during which time she has held various senior positions including CEO, General Manager Operations and Managing Director. She is currently the Managing Director of Critical Success Solutions, her own consultancy firm that provides client support in the areas of clinical governance, quality management systems, and operational business systems for both community and residential care. She also has strong business developments into the child care and organisational development areas. | |
| Alex Harris Editor The Reputation Report Alex Harris has had a career in the media and public relations industries in Australia and the United States. The founding editor and publisher of North America’s first finance and business journal for women, Alex won the Chicago Women in Publishing award in 1994 and the National Association of Women Business Owners New Venture Award in 1995. Alex is an author and freelance writer specialising in reputational risk, business ethics, and environmental, social and corporate governance issues (ESG), corporate social responsibility (CSR), consumer generated and social media, and the links between them. She is the author of Reputation at Risk and a contributor to the Management Press book, She Said What. | |
| John Hughes Consumer Benevolent Society Community Care South West & Western Sydney John Hughes is a Home Care Package consumer. He is a great advocate for the enablement model and Consumer Directed Care approach. | |
| Mr David Hunt Founder David Hunt & Associates In 1996, David Hunt and Associates was founded in the US to serve as an institution dedicated to citizen empowerment and community development. David trained in many small and large group facilitation methods which serve him well as an internationally sought-after speaker, facilitator, trainer, planner, thinker, community and organisation builder. David’s energetic, charismatic and fun-loving spirit creates opportunities for audiences to reflect, enjoy, learn and grow together as they resolve conflict, plan strategically and organise powerfully. David uses a wide variety of techniques and tools including storytelling to create sacred space where the voices and visions of all who are gathered can be shared and heard. David Hunt and Associates has a diverse and eclectic client list ranging from national and local foundations such as: local housing and community development organisations like Neighborhood Works America; Housing California, Center for Community Change; Center for Progressive Leadership; Philadelphia’s Women’s Community Redevelopment Project; The Philadelphia Affordable Housing Coalition; Sacramento Mutual Housing Association; and many, many more. | |
| Stuart Hutcheon Managing Partner StewartBrown - Chartered Accountants Stuart Hutcheon is the firm’s Managing Partner and the head of our Audit & Assurance Division, and also provides consulting services to a diverse client base. He has had considerable experience with both commercial and not-for-profit organisations. This experience covers all areas of professional services including auditing, management accounting, budgeting, salary packaging and FBT advice. Stuart has been involved in providing professional services to the aged care and community care industry sectors for over 18 years. | |
| John Ireland Representative PASCOP John retired in August 2011 after serving as CEO of Southern Cross Care (NSW & ACT) for 23 years. With the support of a visionary Board and a small team of passionate professionals SCC developed from a financially stressed very small aged care provider into one of the State’s leading aged care organisations which was respecially recognised for its practical commitment to and support of those older people who were disadvantaged, vulnerable or marginalised. Since his retirement John has been actively involved in the founding of PASCOP (Pastoral and Spiritual Care of Older People), a new national organisation which will promote and pursue excellence in the provision of pastoral and spiritual care for older people, their families and their carers. PASCOP will be launched during the ACS Conference | |
| Sally Lambourne Senior Project Manager Alzheimer’s Australia NSW Sally Lambourne has over 20 years experience across the government, private and not-for-profit sectors. Since starting her career as a Registered Nurse, Sally has worked in a wide range of organisations and disciplines, including women’s health, health promotion, organisational development, evaluation and management consulting. Sally holds a Bachelor of Health Studies from the University of New England and a Master of Policy Studies from the University of NSW where in 2008 she was the Winner of the Prize in Policy Studies. In 2002 Sally won the NSW Baxter Health Award in “Engaging the Community”. She is a member of the Australasian Evaluation Society, and the American Evaluation Association. | |
| Paul Ostrowski Chief Executive Officer Care Connect With 21 years’ international experience in private health and homecare, Paul has a strong track record in building leading health services organisations. Paul is passionate about placing innovation in the hands of consumers, enabling choice and building the capacity of each individual Care Connect serves. Paul is an experienced and engaging presenter. In 2013 he spoke at multiple conferences, (including Aged and Community Services Association of NSW and ACT, Information Technology in Aged Care, and Leading Age Services Australia’s national conference), on topics including Care Connect’s service model (My Life, My Choice, My Way™) and our innovative program iCareConnect®. | |
| Dr Louise Parkes Senior Consultant Voice Project Dr Louise Parkes has been leading engagement, leadership and service quality surveys for Voice Project for over 10 years. She specialises in the not-for-profit sector and enjoys helping organisations develop mission and values, strategic priorities and action plans. Louise is Head of Research and Development at Voice Project, and regularly presents Voice Project research at academic, industry and public forums. In 2011 she was an invited keynote speaker at the ACSA National Conference. | |
| Linda Perrine Associate and Practice Leader SGS Economics & Planning Linda has extensive experience as a social and corporate planner with local government in NSW, has held key local government management roles, in place management, city strategy and corporate and organisational development. Linda is a leading expert in the field of local government integrated planning, social planning and service reviews. Linda has previously held strategy, community development and place management roles with leading local government authorities in NSW following experience in the non-government sector. Linda has recently led projects for developing an Ageing Strategy for Fairfield City Council, developing a Strategic Plan for Carrington Care and community planning for Rockdale City Council, Penrith City Council and Glen Innes Severn Council. Linda is currently an Associate with SGS Economics and Planning and specialises in integrated and social planning, business planning, service planning and review, and stakeholder engagement. | |
| Elizabeth Pringle General Manager Operations Australian Aged Care Quality Agency BIOGRAPHY UNAVAILABLE | |
| Evan Rollins Project Officer Alzheimer’s Australia NSW Evan Rollins is a Graduate Project Officer at Alzheimer’s Australia NSW, on the Moving into Care Project. He holds a Bachelor’s Degree in Psychology and is working towards a Masters of Applied Statistics. Evan is experienced in mental health care, through his work for Lifeline, the Ku-ring-gai Youth Development Service and ReachOut.com. His personal experience with loved ones living with dementia has made him passionately work towards improving the lives of people in residential care, and their carers. | |
| Bernard Salt Leading business advisor, author, speaker & columnist Bernard Salt is a property adviser, business analyst, media commentator, consumer and trends commentator and author. He is KPMG Director of Property and has established an enviable profile within corporate Australia as an adviser and commentator on consumer, cultural and demographic trends. His client list reads like a Who’s Who of Business investment and development. He is frequently quoted in the Australian media and has appeared on numerous radio and television programs. He is also author of best-selling books, including The Big Shift launched in July 2001 and most recently the Big Tilt in 2011 He holds Bachelor of Education and Master of Arts degrees in economic geography. | |
| Fiona Somerville Director Sales & Marketing The Ideal Consultancy Fiona is one of the founding partners of The Ideal Consultancy. Fiona and cofounder Louise Greene oversee a national management consultancy firm specialising in aged, community and retirement living. MBA qualified and with vast commercial experience Fiona heads the Sales & Marketing Divison of Ideal. Fiona focuses on working with organisations to strengthen their business through robust yet practical sales and marketing strategies particularly as they relate to the challenges of the age care reforms. | |
| Mr Ron Steiner Group Executive Customer and Public Relations Maxxia Ron Steiner is a member of the executive team of ASX 200 company, McMillan Shakespeare. He has a unique blend of over 30 years experience in management, sport and education, including extensive periods in senior executive roles with Australian Cricket and Australian Rugby. Ron continues to work closely, including mentoring, with senior executives and senior coaches of Australian companies and teams. Ron has a range of community interests, including Director of the Australian Drug Foundation; member of the Melbourne University International Law Advisory Board; Life Member of the Melbourne University Cricket Club and Life Member of the Weary Dunlop Club. He has also lectured at the Deakin and Victoria Universities post-graduate Schools of Management and Marketing and at RMIT. Ron is father of four active teenagers, and he tries (with limited success) to keep fit and active. | |
| A/Prof Kate Swanton Manager of HEalth and Wellness Feros Care Kate is an evidence-based enthusiast. She has received multiple awards for innovative programs that improve population health outcomes. Kate is passionate about engaging consumers, health and aged care providers with new technologies to provide integrated care models that deliver enhanced wellbeing for aged care clients. Prior to joining Feros Care in 2012, Kate held senior positions in population health, health planning and non-government health sectors. Kate has presented key note addresses at National and International conferences on population health and service integration but this is her first aged care presentation. | |
| Gabriele Taylor Director of Community Services Feros Care Working in the aged care sector since the last century , Gabriele has had some wonderful character building opportunities and a plethora of extraordinarily challenging experiences. These have been through a range of diverse roles including Management, Systems Development, Education and Training, Health Promotion, Diversional Therapy and Natural Therapies. Most recently Gabriele has headed the successful rollout of Feros Care’s consumer directed community programs across the east coast of Australia. Fortunately she thrives on change and is absolutely passionate about creating sustainable and enabling environments which promote capacity building and engagement. She is an experienced speaker presenting at many local, regional, national and international forums. | |
| Steve Teulan Director UnitingCare Ageing NSW ACT Steve Teulan was appointed in September 2011 as Director UnitingCare Ageing NSW.ACT, one of Australia's largest aged care providers. He was previously the National Director Aged Care & Retirement Services for Little Company of Mary Health Care, and prior to that held senior management roles at Catholic Health Care, Mercy Family Centre and the Mater Hospital North Sydney. Those roles followed seven years as a health consulting partner at Deloitte. | |
| Maria Twigg Senior Evaluation and Development Officer Alzheimer's Australia NSW Maria a Senior Evaluation Officer at AlzNSW, has worked on a number of dementia-specific program evaluations, was a senior evaluator working at BCS on the Australasian Evaluation Society (AES) award winning CPV study, is a qualified social worker and member of the AES, and has a strong passion for consumer/client-led evaluations contributing to improvements in service delivery and program design. | |
| Simon Wilson Director Mirus Australia Simon is a Director at Mirus and has over 15 years of experience helping organisations to identify and realise commercial value. Having previously worked with the founders, James and Robert, Simon works with new and prospective clients to help them improve and better manage their financial sustainability. Simon has a knack for making complex problems appear less daunting and more straightforward to solve. As a Director at PwC, Simon helped clients implement profitable growth strategies. He facilitated strategic reviews to improve the business alignment of technology and shared services functions. Simon has also helped several global technology companies launch new and innovative solutions in the UK and Australian markets. These roles have allowed Simon to work closely with the executives of a variety of large firms. Simon’s experience spans a major financial institution (Suncorp), telecommunications companies (including Telstra) and an energy supplier (Energy Australia), and he has helped them all improve the way they go to market and service their customers. When he’s not hard at work in the office, getting outdoors is important to Simon; whether sailing on the water or camping in the Australian outback. As an active sailor, Simon has competed in a number of regattas all around Australia. | |
| Dot Yam Director Dot Yam and Associates | |
| John Zammit Maintenance & OHS Manager Maroba BIOGRAPHY UNAVAILABLE | |
