Essential pre-reading The training course is divided into a number of sessions which cover each of the learning outcomes. All the sessions are based on group work with delegates undertaking completion of a business plan for a case study. Please read and be familiar with the case study prior to attending the training day. In addition you will be provided with a copy of Accelerated Best Practice – implementing success in professional firms (Fiona Westwood 2015) and should read Chapters 2 to 8 as preparation for the group work and discussions. The pre-reading materials will be sent to you within 1 week of your registration. |
Online Modules Test your PC for compatibility with our webinar software To access the Law Society of Scotland modules please select here 1. Client Care 1: Complaints Investigation Process 2. Client Care 2: Complaints Avoidance & Management 3. New Accounts Rules 4. Money Laundering Regulations - A Basic Overview 5. AML Compliance Essentials for New Partners 6. Business, Finance and Partnership 7. Ethical Standards 8. Framework of Equality & Diversity Standards Guidance To access Lockton modules please select here 7. Professional Indemnity Insurance for Solicitors – the essentials 8. Introduction to Risk Management 9. Client and Transaction Vetting 10. Terms of Engagement 11. Information Security – Managing the Risks. Evidence will be required prior to attendance at the training day that all online modules have been completed. |