FAQs
• What are the dates & locations of The Motorola Difference 2016?
• What is the hotel room rate?
• Am I able to extend my hotel stay at the group rate?
• What credit cards are accepted at the hotels?
• When are the registration deadlines?
• What is the cancellation policy?
• What is the Registration Fee?
• I am eligible for Co-op. How much will I be reimbursed?
• What is not included in the registration fee at The Motorola Difference 2016?
• What meals are included at The Motorola Difference 2016?
• What are the weather conditions in my event city?
• What should I wear?
• How do I contact Event Headquarters?
Q: What are the dates & locations of The Motorola Difference 2016?
A:
| Date | Location | Hotel |
| October 4-5, 2016 | Orange County, CA | Hyatt Regency Huntington Beach |
| October 10-11, 2016 | Baltimore, MD | Baltimore Marriott Waterfront |
| October 17-18, 2016 | Boca Raton, FL | Boca Raton Resort & Club |
| October 24-25, 2016 | Dallas, TX | Four Seasons Resort and Club |
| October 27-28, 2016 | Chicago, IL | Renaissance Schaumburg |
| November 1-2, 2016 | Atlanta, GA | Grand Hyatt Buckhead |
| November 16-17, 2016 | Toronto, Canada | Sheraton Centre Toronto |
A:
| Location | Hotel | Rate |
| Orange County, CA | Hyatt Regency Huntington Beach | $229.00 USD per night + fees and taxes |
| Baltimore, MD | Baltimore Marriott Waterfront | $204.00 USD per night + fees and taxes |
| Boca Raton, FL | Boca Raton Resort & Club | $209.00 USD per night + fees and taxes |
| Dallas, TX | Four Seasons Resort and Club |
$205.00 USD per night + fees and taxes |
| Chicago, IL | Renaissance Schaumburg | $139.00 USD per night + fees and taxes |
| Atlanta, GA | Grand Hyatt Buckhead | $199.00 USD per night + fees and taxes |
| Toronto, Canada | Sheraton Centre Toronto | $249.00 USD per night + fees and taxes |
Q: Am I able to extend my stay at the hotel at the group rate?
A: Yes, you are able to extend at the hotel at the group rate based on availability at the time of the request.
Q: What credit cards are accepted at the hotels?
A: American Express, Discover, Diners Club MasterCard and Visa.
Q: When is the registration deadline?
A:
| Date | Location | Registration Deadline |
| October 4-5, 2016 | Orange County, CA | September 23, 2016 |
| October 10-11, 2016 | Baltimore, MD | September 23, 2016 |
| October 17-18, 2016 | Boca Raton, FL | September 30, 2016 |
| October 24-25, 2016 | Dallas, TX | October 7, 2016 |
| October 27-28, 2016 | Chicago, IL | October 7, 2016 |
| November 1-2, 2016 | Atlanta, GA | October 14, 2016 |
| November 16-17, 2016 | Toronto, Canada | October 28, 2016 |
Q: What is the cancellation policy?
A: If you have registered for The Motorola Difference 2016 and are unable to attend, you must submit your cancellation in writing no later than 72 hours prior to the start date of the location you are attending to MotorolaEventStaff@fanfares.com. Any cancellations after this date, will be assessed the full registration fee of $300 USD (Canadian equivalent using the Motorola exchange rate at the time of payment).
Hotel Cancellation and No Shows:
If you change your arrival date or are unable to attend The Motorola Difference 2016 after you have registered, you must submit your cancellation/changes directly to the hotel. Any cancellations/changes within the standard hotel guidelines (24-72 of your check-in date) will be assessed a penalty of the nightly room rate. Please refer to your specific hotel for cancellation deadlines.
Q: What is the Registration Fee?
A: The cost to attend The Motorola Difference 2016 event for all North American partners (U.S. and Canada) is $300 USD for each partner attendee (Canadian Partners will be charged the CAD$ equivalent at the time of payment). For more information on Co-op reimbursements, please refer to the "Registration & Co-Op Fees" tab above.
Motorola Co-op funds can be used for CPE registration fees and eligible travel expenses. If your company's Co-op account has insufficient funds to cover the full registration fee prior to CPE, the credit card provided during the registration process will be charged. If your credit card is charged, this charge will appear as Motorola Solutions on your credit card statement.
Q: My company is eligible for Co-op. How much will I be reimbursed?
A: Registration Reimbursement:
Registration fees for The Motorola Difference 2016 event of $300 USD for each partner attendee (Canadian Partners will be charged the CAD$ equivalent at time of payment) will be deducted from available Co-op funds. Your credit card will be charged if Co-op funds are not available prior to the event. If your credit card is charged, you can submit a claim for reimbursement at www.motorolacoop.com.
Travel Reimbursement:
Motorola will reimburse every attendee up to $1,000 per person for travel, economy seating hotel, parking and mileage submitted through our Co-op program. Incidental charges accrued at the hotel are the responsibility of the participant. Because Motorola has made a contractual commitment to the hotels based on attendance, only rooms at the specific hotel listed per location are eligible for Co-op reimbursement.
Any Co-op questions can be sent to motorola@brandmuscle.com.
Q: What is not included at The Motorola Difference 2016?
A: Airfare, transfers to and from the airport, telephone charges, minibar charges, movies, personal incidentals and rental cars will be at your own expense.
Q: What meals are included at The Motorola Difference 2016?
A:
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Q: What are the weather conditions in my event city?
A: For current weather conditions in each event city, please visit The Weather Channel website.
A: For business meetings and Motorola Solutions sponsored evenings, business casual attire (including slacks and golf shirts) will be appropriate. When you are planning outdoor activities, bring along a light jacket or sweater for cooler evening temperatures.
Q: How do I contact Event Headquarters?A: For additional information or help with registration, please contact:
Motorola Event Staff
MotorolaEventStaff@fanfares.com
(888) 964-7200
Monday - Friday
8:30 am - 5:00 pm CST
