Meet With Our Analysts On-Site
Forrester forums offer unparalleled opportunities for face-to-face meetings with our best-in-class analysts & experts. Forum attendees can choose to meet with our analysts & experts one-on-one or in small groups, in order to explore individual issues and solutions.
Analysts available:
Martha Bennett, Principal Analyst
Coverage: blockchain technology, business intelligence, analytics, artificial intelligence.
Gina Bhawalkar, Principal Analyst
Coverage: UX in banking,
customer journey mapping, digital CX, UX, design organizations, accessibility.
Bobby Cameron, VP Principal Analyst
Coverage: IT governance and metrics, emerging technologies, digital transformation.
TJ Keitt, Senior Analyst
Coverage: enterprise collaboration platforms, CX management, CX enablement, employee experience.
Margaret Rodriguez, Data Analyst
Coverage: Forrester's Customer Experience Index, customer intelligence.
Karen Rubenstrunk, Executive Partner
Coverage: works with CIOs, chief digital officers, chief technology officers, and other technology executives and their teams to advance their major initiatives, with a special focus on creating customer-obsessed strategies that drive business growth.
Maxie Schmidt-Subramanian, Principal Analyst
Coverage: CX measurement, CX business impact and ROI, customer feedback management.
Heidi Shey, Analyst
Coverage: data security & privacy, cybersecurity, security architecture and operations, data loss prevention, privacy policy and regulations.
Samuel Stern, Principal Analyst
Coverage: customer centricity, customer experience management, and employee engagement.
David Truog, VP, Research Director
Coverage: focused on helping CX professionals deliver more effective, easier, and more enjoyable customer experiences.
Liz Witherspoon, Director, Principal Consultant
Coverage: Business
case development, ROI of initiatives, technology investment benefits, costs and
risks.
