Creating meaningful dialogue through education, advocacy and research for the global corporate travel community.

    Home About Membership Events Solutions Regions Press Room Sponsorship Contact
 
Regional Education Conference: Singapore Aug-2012Rotating Images


Seek and Find, Not Show and Tell
 
The Steering Committee members are hard at work developing the education programme for this conference. They are focused on session that will teach and inspire you and provide real strategies that will allow you to effectively manage your program and your travelers.
 
 
Education Session Options:
Wednesday, 15 August 2012 from 11:00-12:00
 
W101
 
 
 
 
 
Business Travel Predictions for 2013
The first two quarters of 2012 have been challenging and concern remains about rapidly rising oil prices. What insights can we glean from the state of the business travel industry, which is widely acknowledged as a key performance indicator of the global economy? Industry forecasters will reveal business travel predictions for 2013

Moderated by:
Megan Gell, Senior Journalist, CEI

Panelists:
Issa Isaac, Global Account Management Director, Asia Pacific, Radius Travel
Jere Tala
, Director Consulting APAC, Advito

Compliments of:

 
W102
Maximising your Travel Risk Management Strategies in Asia
With the slowing economy in the US and the debt crisis in Europe, Asia is the highest growth region for many businesses. Yet, respondents to industry research identify 50% of the top 20% perceived high risk countries to be in Asia. So how can corporate travel managers with responsibility for regional and global travel maximize their travel risks management strategies in this part of the world? Answers to these anf other questions on your duty of care checklist will help you optimize you organisation's travel risk management program. 

Moderated by:
Alex McSporran, Regional Travel Security Manager, International SOS

Panelists:
Winnie Liew, Asia Travel Manager, Global Travel Services, Applied Materials
Jason Lim, First Vice President, Group Human Resources, United Overseas Bank Limited
Joseph Tang
, President, Asian Professional Security Association

Compliments of:

 
W103
Building a More Collaborative Relationship Between Buyers & Hotel Partners
The nature of buyer-supplier relationships has been undergoing dramatic changes. With increasingly fierce global competition, cooperative buyer-supplier relationships may become the difference for companies to survive and profit. This session will focus on building successful relationships with hotel partners - from the purchasing strategy development process to supplier assessment and selection to the evaluation and review process.
 
Moderated by:
Edwin Cheng, Regional Director Asia Pacific, Pegasus Solution
 
Panelists:
Kostas Ioannidis, Vice President Sales, KOP Hotels & Resorts
Jessica Jia, Travel Specialist - Asia Pacific & Middle East, BP (China) Holdings Ltd
Peter Koh, Global Category Manager - Travel, Standard Chartered
Andy Tan, Vice President Sales, Pan Pacific Hotel Group
 
W104

 
 
Regional Nuances and Country-Specific Global Travel Challenges
In this speed-learning session focused on regional nuances and country-specific challenges within global travel management, attendees will participate in back-to-back roundtables led by regional specialists for China, India & Japan.
 
Speakers:
Elaine Huang, Category Manager (GCR), Microsoft
Ashish Kishore, Country Head, HRG Dnata
Kurt Knackstedt, Category Lead, Global Sourcing, Service Travel, Rio Tinto
Suraj Nair, Senior Vice President, Strategy & Planning, Corporate Travel, Thomas Cook
 
Compliments of:
 
 
 
Education Sessions Options:
Wednesday, 15 August  2012 from 14:00-15:00 
 
W201
 
 
 
 
 
 
 
Making Data "Speak" - Evolving Practices in Data Management
Data is growing exponentially in size and complexity. Some researchers even predict that the most successful companies of the next decade will be those who embrace the evolution of data-driven decision making. Data experts will discuss evolving practices in the management of travel data and explain how to make data "speak" by turning it into meaningful information and knowledge.

Speakers:
Koby Brice, Travel Manager APJ, EMC Corporation
Matt Horne, Commercial Solutions, Asia Pacific & CEMEA, Visa Worldwide
Lachlan McEwen, Director Customer Value APAC, conTgo

Compliments of:


W202
 
 
 
 
 
 
 
A Market Update on the Future Dynamic of Hotel Pricing
Can a dynamic hotel pricing model solve the ongoing dilemma between occupancy rates and profit margins by allocating price points to demand in real-time? Will it balance what the market wants with what the market is willing to pay? Is it a tool that can be used to achieve a natural equilibrium point in a given market and within each individual booking transaction? Session leaders will provide answers to these questions during this market update on the dynamic pricing model.

Moderated by:
Iain Withers, VP Supplier Relations APAC, BCD Travel

Speaker:
Amarnath Lal Das, General Manager India Travel, Accenture
Jenny Morrell, Director of Regional Sales for Australasia, IHG
Olivier Mouchet
, Director International Operation, HRS

Compliments of


W203
 
 
 
 
 
 
 
Building a More Collaborative Relationship Between Buyers & Airline  Partners
The nature of buyer-supplier relationships has been undergoing dramatic changes. With increasingly fierce global competition, cooperative buyer-supplier relationships may become the difference for companies to survive and profit. This session will focus on building successful relationships with airline partners - from the purchasing strategy development process to supplier assessment and selection to the evaluation and review process.
 
Moderated by:
Stacey MacAlister, Managing Director, Sales and Client Management, JTB Americas
 
Panelists:
Steve Smith, Vice President Global Sales, Japan Airlines
Rosalind Low - Program Manager, Asia Pacific Travel Management Services, GE Pacific
 
W204
 
 
 
 
 
Regional Nuances and Country-Specific Global Travel Challenges
In this speed-learning session focused on regional nuances and country-specific challenges within global travel management, attendees will participate in back-to-back roundtables led by regional specialists for Indonesia, Mongolia, and Vietnam.
 
Speakers:
Todd Arthur, Vice President of Sales & Account Management, Asia Pacific, BCD Travel
Kurt Knackstedt, Category Lead, Global Sourcing, Service Travel, Rio Tinto
 
Compliments of:

Education Session Options:
Thursday, 16 August 2012 from 11:00-12:15
 
T101
 
 
 

 
Financial/ROI Modeling for Travel Management
Trying to quantify the return on investment in business travel is not new, but economic conditions are prodding travel buyers and suppliers to explore new tools to find savings and to justify expenses. In this speed-learning session, experts will share examples of ROI models that are being explored.
 
Speakers:
Peter Koh, Global Category Manager - Travel, Standard Chartered
Geraldine Valenti, Senior Program Director, Carlson Wagonlit Travel
Tan Lay Hoon, Account Director, Asia Pacific, Get There
 
T102
 
 
 
 
 
 
How Mobile Apps Can Enhance Traveler Experience and Influence Their Behavior
To some, the world of mobile applications world is completely foreign. Similar to embracing a new culture or a new language, the experience can be intimidating and uncomfortable. However, mobile apps are here to stay and there is no argument that they are completely changing travellers' experiences. This session will discuss mobile apps and explain how they can be used enhance and influence traveler behaviour.
 
Moderated by:
Bicky Carlra, Group President, TraVision Holding
 
Speakers:
Malvinder Rihky, Chief Operating Officer, Kuoni Business Travel (India) Limited
Amarnath Lal Das, General Manager India Travel, Accenture
Jeff McCaster, Manager, Business Development, Quickmobile
Cecilia Routledge, Managing Director Asia Pacific, Egencia
 
T103
 
 
 
 
 
 
Partnering with Your Information Technology Department to Manage Travel Technologies
What is Information Technology’s role in Travel? What is Travel’s role in Information Technology? What is the right balance between accommodating traveler's technology needs and mandating compliance with mobile? These answers can be explored through a collaborative partnership with your IT department. Our experts will share their expertise and best practices in this session. 
 
Moderated by:
Elaine Huang, Category Manager (GCR), Microsoft
Jeffry Tan, Regional Manager, Corporate Solutions, Amadeus
 
Speaker:
Georgie Farmer, Head of Asia Travel Services, Global Procurement Group, Microsoft Corporation
Jerome Seban, Regional Director, Sales & Consulting, Amadeus
Charles Tan, General Manager, Sales & Marketing, Globalstar Singapore
 
T104
World Café - Peer to Peer Networking for Corporate Buyers
The World Café provides an engaging environment where corporate buyers and travel managers from around the globe gather informally for purposeful conversations and peer-to-peer benchmarking.
 
Moderated by:
Matt Burruss, Manager, Global Education, ACTE
Mark Thia, Senior Director Corporate Services, Societe Generale
 
Education Session Options:
Thursday, 16 August 2012 from 14:15-15:15
 
T201 
 
 
 
 
Challenges, Myths & Success Stories for Strategic Meetings Management
At many companies, travel procurement now has a vested interest in strategic meetings management. Corporate meetings’ experts and strategists will discuss typical challenges and the four key components of a successful meetings management program with the ultimate objective of developing the right programme for the region.
 
Moderated by:
Koby Brice, Travel Manager APJ, EMC Corporation
 
Panelists:
Belinda Doery, Regional Meeting Strategy Specialist, MSD
Lisa Hopkins, Managing Director Asia Pacific, BCD Meetings & Incentives
Paul Rushton, Regional Director of MICE Sales, Marriott Hotels
 
Compliments of:
 
T202
 
 
 
 
 
 
 
Leveraging Social Media for Corporate Travel
Businesses that leverage social enterprise solutions are finding cost-savings, enhanced communication channels, stronger internal collaboration, and a deeper understanding of their customers. Learn how early adopters are deploying these tools across organisations and discover whether travel programmes can leverage these solutions to reap similar benefits.

Moderated by: 
Suraj Nair, Senior Vice President, Strategy & Planning, Corporate Travel, Thomas Cook
 
Panelists:
Glenn Birkelev, Social Media User, Travel Industry Professional
Michelle Tan, APAC Travel Operations Manager, Oracle
Yeoh Hock Thye, General Manager, Singapore, Malaysia & Indonesia, Delta Airlines

T203
 
 
 
 
 
 
 
Improving Inter-Departmental Collaboration
Cost pressures and technology advances have raised the visibility of Corporate Travel Departments in many organizations. As a result, program objectives are becoming more strategic and less transactional. This evolution is also creating closer collaboration among different departments across the organization, i.e. Accounting, Finance, Human Resources, Information Technology and the senior leadership team. This session will showcase best practice examples of interdepartmental collaboration.
 
Moderated by:
Amarnath Lal Das, General Manager India Travel, Accenture
 
Speaker:
Andrew Chan, CEO, TMS Asia Pacific
Dylah Harharah, Head, Travel Management, Vital, MOF