Boston Marathon 2019
 
Below are answers to frequently asked questions. To access a specific topic, please click on the preferred topic from the list below to move to that section. 
To view the information for each question, please click on the arrow to the left of the question

COMMITMENT

Why do I need to submit a commitment response?

When you registered for Team In Training, you committed to raising lifesaving funds in return for your participation in the Boston Marathon 2019 event weekend. Your commitment response will let your Team In Training staff know your decision to complete or drop from the season. If you choose to continue the season, you are pledging to LLS to meet your fundraising commitment and participate in your event.

After you submit your commitment and reservations, LLS will begin to confirm your event weekend arrangements.

What is my fundraising commitment?
Fundraising levels vary depending on team benefits selected such as race entry or hotel options. 
Fundraising commitment levels are available with the options listed below. If you would like to change your fundraising commitment level*, please contact Team In Training staff with your preferred commitment level before completing the Commitment form. 

All fundraising commitment levels include:

  • One complimentary ticket to Inspiration Dinner
  • Team In Training event day jersey or singlet

Fundraising Commitment Options:

  • Race Entry is INCLUDED (you are obtaining your guaranteed race entry through Team In Training); Hotel stay is NOT included
  • Race Entry is NOT included (You have already obtained your race entry) - Hotel stay is NOT included
  • Race Entry is NOT included (you have already obtained your race entry) - Three night hotel stay
* Requests to change Fundraising Commitment Levels and corresponding benefits are subject to availability. ** For additional information regarding hotel stay options, please see the hotel section on the FAQ tab.
When do I need to reach my Fundraising Commitment Amount?

For the Boston Marathon 2019, your personal Team In Training fundraising account must contain, at a minimum, the Fundraising Commitment Amount you selected and confirmed during commitment, by 11:59 p.m. PT on Tuesday, Apr. 16, 2019. In the event your fundraising commitment amount has not been reached by this time, the credit card you securely provide during commitment will be charged for the difference between what you have raised and the fundraising commitment amount you agreed to raise.

What if I can no longer participate with Team In Training?

If you are unable to commit, there will be a link in the invitation email for you to click on. This will let us know you’ll be discontinuing your participation this season and will save you from receiving reminder emails and calls in the future regarding this event.

What if I commit to Team In Training and then have a conflict that prevents me from completing the event?

If you need to discontinue your participation in the Team In Training program after commitment for any reason other than injury, deployment, or pregnancy, you are still responsible for your full fundraising commitment. If you cannot continue with the program due to injury, deployment, or pregnancy, a doctor's note or copy of military orders must be submitted to defer to a future Team In Training event (within one calendar year). In addition, 25% of your fundraising commitment must remain in your current event account. At the time you defer, if you have not raised at least 25% of your fundraising commitment, the credit card you securely provide during commitment will be charged for the difference between what you have raised and 25% of the fundraising commitment amount you selected.


EVENT ENTRY


How do I obtain my event entry for the Boston Marathon?

If your fundraising commitment level includes securing your race entry through Team In Training,

  1. After you submit the commitment and reservation form by 11:59 p.m. ET, Tuesday, Feb. 5, 2019, and have $5,000 in your fundraising account, within two business days you'll receive an email with instructions, link and code to secure your race entry. 
  2. Complete the steps to secure your race entry by 11:59 p.m. ET, Tuesday, Feb. 12, 2019. Please note you do NOT have an Event ENTRY UNTIL THIS STEP IS COMPLETED.

INSPIRATION LUNCH

What is an Inspiration Lunch?

The Inspiration Lunch is a time for your teammates, coaches, mentors, honored teammates, and staff to come together and celebrate all that you have accomplished this season. All fundraising team members receive one complimentary ticket.

When and where will it be?

The Inspiration Lunch will be Sunday, Apr. 14, 1:30 p.m. at:

Boston Park Plaza
Arlington Room
50 Park Plaza at Arlington Street

Can guests attend Inspiration Lunch?

When completing event weekend reservations, you can choose to purchase additional tickets. You will be required to pay for these tickets when submitting your event weekend reservations.


HOTEL


Where are we staying?

If your fundraising commitment level includes a hotel stay we will be staying at:

Boston Park Plaza
50 Park Plaza
Boston, MA 02116
(617) 426-6000

Depending on the Fundraising Commitment Level you selected, you may receive a three night hotel stay.

The room options available to you are as follows:
  • No Room Needed:  You will need to make your own reservations for the event weekend.
  • Own Room:  You do not wish to share your room with another Team In Training team member since you would like your own room and/or are bringing guests. You will be responsible for paying half the room rate per night at the end of the reservation process.
    • Will you be sharing your room with any guests? If yes, you will be asked to provide the names of your guests. Please note, the hotel will assess additional fees for three or more adults in the room. (max 4)
How do I check into my hotel room?

All rooms are reserved under each teammate's name. To check into your room you will just need to provide your name and photo ID to the front desk. The hotel will also require your credit card to keep on file for incidental charges (room service, parking, etc.)

For additional information about hotel stay, please see the hotel tab

PAYMENT FOR GUESTS OR OPTIONAL ITEMS

How do I pay for additional items I ordered?

If you choose to purchase guest tickets to the Inspiration Dinner and/or select options with hotel fees, payment for these items will be required when you submit your reservations.


CONFIRMATION

What happens after I complete the Commitment and Event Weekend Form?

After you submit your Commitment and Event Weekend Form, you will receive a confirmation email with your event weekend reservations and commitment response. Please review and save this email as it also contains instructions for logging back into the system should you need to make changes to your reservations.


MODIFYING EVENT WEEKEND RESERVATIONS


What are the deadlines for making changes to my event weekend reservations?

You will have until the dates listed below to make changes to your selections. After the deadline, the system will lock and will be unable to accept changes.After these dates, LLS will finalize reservations with the vendors and will not be able to make any changes to your hotel and/or Inspiration Dinner ticket orders (including refunds).

Item

Deadline for Changes

Hotel

11:59 p.m. ET, Wednesday, Mar. 13, 2019

Inspiration Dinner

11:59 p.m. ET, Tuesday, Apr. 9, 2019

How can I change my event weekend reservations (hotel and/or Inspiration Dinner) after I have submitted my selections?

To make changes to your reservation, please follow these steps:

  • Locate your commitment confirmation email from In Training
  • At the bottom of the email, click on the link to make changes
  • When prompted, enter your last name and reference number that is listed in your confirmation email
  • Make your changes and submit the form
  • If you are removing items and need a refund, please email Liz Spillane to initiate your refund.


    ADDITIONAL QUESTIONS
    For questions regarding the topics below, please click on the corresponding name or email address.