An internationally regarded expert in thinking differently about how digital and social media can transform the customer – and patient – experience in public services, Tim launched NHS Choices in 2007 that now reports around 40 million unique users a month. Before joining the NHS Tim was the British government’s first Executive Director of Transparency and Open Data. 

A leading advocate of a popular knowledge revolution in the UK public sector Tim was named Reformer of the Year by the UK think tank Reform in 2012 and in 2000 co-founded Dr Foster, a company that pioneered the publication of patient outcomes in healthcare.

Previously a national newspaper journalist and television reporter, Tim has worked for the Independent and The Sunday Times, as well as Channel 4 and the BBC.