NCOF 2010 is the premier event focused exclusively on operations and fulfillment education for direct commerce professionals such as yourself. In the past year, many companies faced ongoing challenges such as shorter lead times, increasing customer expectations and raising service levels without raising prices. At NCOF, learn the strategies and solutions to improve the efficiency of your operation, expand service levels while tightening service costs, and increase the productivity of your labor force. Hear what top companies are doing to their operations to be more responsive, knowledgeable, and cost-effective to capitalize revenue and improve customer experience.
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NCOF 2010 KEYNOTES
Bakers Footwear Group, Always One Step Ahead Charlie Kantz, VP of Logistics & Warehousing, Bakers Footwear Group
How to Create an Amazing Customer Experience
Shep Hyken, CSP, CPAE is the CAO of Shepard Presentations (author of: The Cult of the Customer)
Building the Ultimate High-Performance Workplace
Jason Young, President, LeadSmart, Inc.
Jason Young, President, LeadSmart, Inc.
(author of: Culturetopia)
NCOF 2010 will feature:
Five Educational and Innovative Conference Tracks
An Expansive Exhibit Hall Packed with the Latest Solutions