| Thursday 24 October 2013 |
| 8:30am |
KEYNOTE: WHAT MAKES US BUY AND BUY IN? No one looks forward to growing old and very few of us plan for it – how do you sell the service that no wants to buy? Given that more than 90% of Australia’s 180 000 village residents are very happy with their choice to live in a village, how do operators bridge the gap between the reluctant consumer and happy purchaser? How can we persuade more of Australia’s 3 million over-65s to make a positive choice and consider a village, rather than bury their head in the sand and have an unhappy choice made for them down the track? To overcome these challenges organisations and individuals must understand the hidden driver that motivates human beings at their core. This goes far beyond logic based reasoning and even emotional manipulation. In this insightful and motivating presentation, Dan will:
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| 9:30am |
KEYNOTE: BEYOND THE FRINGE |
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Brian Haratsis will discuss the impact of structural change on the broader property industry in the next 15 to 20 years and explore the key drivers of change that all retirement living industry stakeholders should know. Brian Haratsis, Chairman, MacroPlan Dimasi |
| 10:30am |
MORNING TEA |
| 11:15am |
THE BABY BOOMERS: APPEALING TO TASTE |
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How do we pitch retirement villages to self-funded retirees, some of whom regard retirement villages as an old-fashioned model that’s more akin to a nursing home than living at home? You will gain:
Jacqui Parrish, Head of Customer Growth, IRT Michael Eggington, Managing Director, Lend Lease Jason Lont, Associate Director, One Fell Swoop Panel moderator: Andrew Philip, Managing Director, Retirement Communities Australia |
| 12:15pm |
MANAGER OF THE YEAR AWARD |
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Presented by Programmed Property Services |
| 12:25pm |
RISING GENERATION AWARD |
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Presented by IRT college |
| 12:30pm |
LUNCH |
| 1:30pm |
SHOW US THE MONEY: HOW THE SECTOR CAN ATTRACT MORE CAPITAL |
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Capital markets are reluctant to invest in retirement living on the scale that demographers show Australia needs. Why and what to do about it? You will gain:
Janice Chia, Managing Director, Ageing Asia Stephen Bull, Group Executive & CEO Retirement Living, Stockland Chris Tynan, Executive Director, Morgan Stanley Real Estate Investing Panel moderator: Tony Massaro, Real Estate Advisory, PricewaterhouseCoopers |
| 2:30pm |
WINNING HEARTS AND MINDS: THE VILLAGE OF THE FUTURE |
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What does the next generation of villages look like? Is high rise the only way for developers to successfully compete for more expensive land – and do residents want this? You will gain:
Noral Rich, National Head of Health & Aged Care, Jones Lang LaSalle John Burgess, General Manager, Vision Lifestyle Projects Panel moderator: Peter Inge, Managing Director, Zig Inge Group |
| 3:30pm |
AFTERNOON TEA |
| 4:15pm | RETIREMENT LIVING COUNCIL: THE YEAR IN REVIEW AND THE YEAR AHEAD |
| Mary Wood, Executive Director - Retirement Living Council, Property Council of Australia |
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| 4:30pm |
KEYNOTE: ACHIEVING PEAK PERFORMANCE |
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Dr Glenn Singleman and Heather Swan share their inspirational story which provides valuable insight into what's possible when we understand fear, successfully manage risk and diligently apply Dr. Singleman's principles of peak performance. Dr Glenn Singleman, wingsuit pilot and world record holding BASEjumper Heather Swan, wingsuit pilot and world record holding BASEjumper |
6:30pm 10:30pm Sponsored by: |
THE RETIREMENT RIOT AT THE OLD MELBOURNE GAOL The social highlight of the summit is held in one of Australia’s most fascinating tourist attractions and is hosted by Ned Kelly himself! |
| Friday 25 October 2013 |
| 8:45am |
HOW TO INCREASE CONSUMER CHOICE AND STAY ALIVE |
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A key to attracting more residents is to offer them different ways to pay – is the industry adapting to consumer preferences fast enough? You will gain:
Angus Kukura, General Manager - Assets, Sales & Marketing, Arcadia Group Kim Teudt, General Manager Retirement Living, Churches of Christ Care James Kelly, Managing Director, Lifestyle Communities Moderator: Adam Somerville, Managing Director, PricewaterhouseCoopers Services |
| 9:45am |
WOULD YOU LIKE FRIES WITH THAT? |
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Village services are both an operational cost and an investment: do service offerings need to be reduced (move towards users pays) or beefed up (to attract residents)? You will gain:
Tim Russell, Managing Director, Retire Australia Eugene Marchese, Principal and Chairman, Marchese Partners John Collyns, Executive Director, Retirement Villages Association New Zealand Moderator: Douglas Strain, Chief Executive Officer, Masonic Homes |
| 10:45am |
MORNING TEA |
| 11:30am |
KEYNOTE: STUMP THE STRATEGIST |
| Sponsored by: |
Described as a mix of “The Gruen Transfer, Whose Line is it Anyway? and Thank God You’re Here!”, Stump the Strategists brings together some of the best strategic minds in Australia to solve your marketing and communications problems live in 9 minutes! Ashton Bishop, Head of Strategy, Step Change Marketing Jeff Cooper, General Manager, Step Change Marketing Adam Long, Strategy Supervisor, Step Change Marketing |
1:00pm 3:00pm Sponsored by:  |
LONG LUNCH AT THE COURTYARD |
| The Property Council of Australia reserves the right to make changes to the program. | |
