Scott often breaks new ground – and a bit of glass - in the corporate travel industry. As Managing Director of tClara, he is pioneering the concept of traveler friction and its impact on traveler retention rates. As Founder and CEO of Travel Analytics, he built a world-class travel sourcing consultancy, serving many of the world’s largest buyers of air travel. Scott is a leading authority on travel procurement, travel data and Managed Travel 2.0, He is the author of a U.S. patent, has been named one of Business Travel News Top 25 Executives, and a Thought Leader by Buying Business Travel. Early in his career while at A.T. Kearney, he helped pioneer the concept of modern travel sourcing. Scott writes the popular blog “Gillespie’s Guide to Travel+Procurement”, and speaks at travel industry conferences around the world. Scott holds an MBA from the University of Chicago. He and his family reside near Cleveland.