CAPA Airport Innovation Day 2014 Agenda
| 6 August 2014 |
| 08:00 |
Registration |
| 08:30 |
Industry Briefing by Cebu Pacific, commencing Manila-Sydney services in September
Cebu Pacific, General Manager Long Haul Division, Alex Reyes
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09:00
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Conference Day Chairman's Introduction
Richard Davis, Partner, HWL Ebsworth Lawyers
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| 09:15 |
Executive Panel: The Airport Terminal Without Queues: IT is the easy bit, change management is harder
- What are the latest trends in ‘Fast Travel’, to speed passengers through airports and cut queues?
- What are the commercial benefits of such programmes and should commercial returns be the driver?
- How airports and airlines are leading the push for streamlining of customs processing – and how is the government removing red tape?
- Will the pace of technology uptake in outwards border control catch up to inwards soon?
Moderator: Airbiz Aviation, Managing Director, Greg Fordham
Panellists:
- AirAsia, Group Head, Ground & Inflight Operations, Steven Dickson
- SITA, Regional Director, Australia, New
Zealand & South Pacific, Jay Youlten
- Australian Customs and Border Protection Service, National Director Customs and Trade, Jeff Buckpitt
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New Zealand Customs Service, Group Manager, Border Operations, Paul Campbell
- Melbourne Airport, Executive Operations, Bryan Thompson
- Brisbane Airport Corporation Pty Ltd, General Manager Strategic Planning & Development, Roel Hellemons
|
| 10:40 |
COFFEE |
| 11:15 |
Executive Panel: Creating the Seamless Passenger Experience
- Technology is an enabler, but ‘soft’ infrastructure and good terminal design are also crucial in delivering outstanding customer service. How well are airports performing?
- Breaking the homogeneity. Are airports too ‘the same’ and lacking a connection to the city/region they serve? How can airports inject more local flavours into the airport experience?
- When will passengers check-in online and have their bags picked up from their home/hotel and delivered?
- What are the barriers to creating a truly seamless passenger experience and how can addressing travellers with special needs point the way forward to creating innovative new services at airports?
Moderator: Tourism & Transport Forum, Director Aviation Policy, Justin Wastnage
Panellists:
Arup, Former Head of Strategic Planning,
Dubai Airports; Aviation Advisor, Jim Robinson
Diadem, Design Director, Geoff Trensky
SNP Security, Managing Director, Tom Roche
ACCOR, Vice President Development - Pacific, Lindsay Leeser
|
| 12:10 |
Executive Panel: Airports as Investments - how are they performing and what’s the outlook for 2014/15?
-
The airport capacity crunch: runways and ground transport access are capital intensive and difficult to fund. Is the current funding model flawed?
- Which airports have performed well under privatisation and what’s the outlook for airport ownership and privatisation in our region?
- Differential Pricing: Can airport operators charge different prices for different service levels?
- Are the airports hindering or facilitating passenger growth?
Moderator: University of NSW, School of Aviation, Adjunct Professor, Warren Mundy
Panellists:
Morgan Stanley, Executive Director,
Transport & Infrastructure Equity Research, Scott Kelly
Board of Airline Representatives of Australia, Executive Director, Barry Abrams
Hastings, Investment Director, Matt Lorback
HRL Morrison & Co, Head of Asset Management, Steven Fitzgerald |
| 13:00 |
LUNCH
|
| 14:00 |
Executive Panel: Airport Markets Outlook: FIFO and charter
Moderator: think!, Director Strategic Partnerships, Oliver Tams
Panellists:
Perth Airport, CEO, Brad Geatches
QAL Services, Chief Operating Officer, Craig Shaw
Network Aviation, CEO, Hugh Davin
Cobham Aviation Services, General Manager Regional Services, Ryan Both
Adagold, speaker TBC
FCm Travel Solutions, Regional Sales Leader WA/SA, Robert Lawson |
| 14:50 |
Airport Markets Outlook: Domestic and regional
- Qantas/Jetstar vs Virgin/Tiger. What does it mean for the domestic market?
- How is new (and larger) regional equipment creating new opportunities?
- What convinces airlines to open new or expand existing routes?
Moderator: Richard Davis, Partner, HWL Ebsworth Lawyers
Panellists:
Tigerair Australia, CEO, Rob Sharp
Jetstar, CEO Australia and NZ, David Hall
Queensland Airports Limited, Executive
General Manager, Business Development and Marketing, Paul Donovan
JETGO Australia, Managing Director Airlines, Paul Bredereck
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| 15:45 |
COFFEE
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| 16:15 |
Airport Markets Outlook: International
- Do the major international gateways have enough capacity?
- Do the second tier gateways have a level playing field to go out and attract air services?
- What impact will Badgery’s Creek Airport have in the international market?
- What does the Emirates/Qantas and Etihad/Virgin alliances mean for ‘end-of-the-line’ airports?
- Is Asian growth meeting expectation, and how quickly will long-haul, low-cost transform this market?
- Will India achieve the same kind of growth we’ve witnessed out of China?
- What new routes will the 787 and A350 make possible to the South Pacific region, and when?
Moderator: Tourism Futures International, Managing Director, Bob Cain
Panellists:
Australian Department of Infrastructure and Regional Development, General Manager Aviation Industry Policy, Stephen Borthwick
Sydney Airport, Executive Director Aviation Services, Shelley Roberts
Air New Zealand, Deputy CFO, David Mackrell
AMP Capital Investors, Investment Director, Airports, Mar Beltran
Perth Airport, CEO, Brad Geatches |
| 17:30 |
Networking reception, hosted by HWL Ebsworth Lawyers
|
| 17:30 |
CAPA Membership - Latest Features LIVE! - Main Stage
CAPA, GM Marketing & Sales, Jonathan Bond
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| 18:30 |
End of Airport Innovation Summit
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