09/14/2011
7:30 am - 8:30 amRegistration and Networking Breakfast
8:30 am - 8:45 amWelcome and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
8:45 am - 9:45 amOpening Keynote: Accelerating Change with Transformational Leadership at Kraft
Mark Dajani, SVP, Business Services & CIO, Kraft Foods
Success in today’s hyper-competitive marketplace hinges on a company’s ability to change rapidly and execute just as quickly. At Kraft Foods, CIO Mark Dajani is focused on developing business leadership capabilities and faster execution throughout his 1,600-person IT organization. “We’re designing an organization where internal IT is driving process change in the business,” he says. In this compelling look at how Kraft IT is accelerating change, Mark will talk about the leadership and empowerment needed to advance shared services, digital marketing initiatives, the impact of IT consumerization and more.
 
 
9:45 am - 10:30 amThe Technology Behind the Brand: Driving Rewards, Service and Value at Discover Financial Services
Glenn Schneider, SVP & CIO, Discover Financial Services
One of the largest credit card issuers in U.S., Discover Financial Services is a direct banking and payment services company where the IT organization partners closely with the business to deliver rewards, service and value. In this fascinating look inside an $8 billion industry powerhouse, SVP & CIO Glenn Schneider will talk about how he and his IT team determines where to invest their efforts, how to prioritize initiatives and the critical role of an internal Investment Council in reviewing and approving projects. One of those projects earned a 2011 CIO 100 award for the Rapid Development Data Sourcing initiative, which combines traditional and agile techniques to speed project delivery, mitigate risk and boost competitive advantage. Glenn will share his views on the business benefits of being a leader vs. a “fast-follower” on new technologies; the growing importance of analytics in building customer relationships; and the challenges financial companies face with today’s rapidly accelerating pace of change.
 
 
10:30 am - 11:00 amRefreshment and Networking Break
11:00 am - 11:30 amThe CIO Collaboration Paradox
Brett Shockley, Senior Vice President, Corporate Development, Strategy & Innovation, Avaya
Communications and collaboration are a major challenge for today’s CIOs, largely because the devices and user experiences tend to fall short of what enterprise workers need in easy-to-use tools to help them connect, communicate and collaborate at a moment’s notice. High-end telepresence solutions are too expensive for most companies. Low-tech document sharing only goes so far. Neither offer the increased productivity and process efficiency of seamless integration across video, instant messaging, screen and document sharing, email and web. In this industry expert session, you’ll hear about the changing face of business collaboration and how the directions emerging in this field can help CIOs fuel corporate innovation and growth. 
 
 
11:30 am - 12:30 pm Creating a Climate of Innovation through Mobility, Consumer Technologies and the Cloud
Moderator: Julia King, Executive Editor, Events and National Correspondent, Computerworld
Jason DeHaan, CIO, City of Chicago
Chad Eckes, CIO, Cancer Treatment Centers of America
Paul Martin, Corporate VP & CIO, Baxter International
Walt Oswald, Corporate Vice President and CIO, Motorola Mobility

An increasingly mobile workforce, a growing influx of consumer devices at work and the rapid transition of cloud computing from buzzword to reality are all having a huge impact on business value delivery in today's enterprise. These trends bring with them tensions in the CIO role around enablement vs. security, agility vs. integration, and business vs. IT in technology resource control. In this engaging panel discussion with prominent local CIOs from a variety of industries, you’ll hear how their companies are managing these tensions as they update their technology roadmaps, compete for new customer bases and respond more quickly to the demands of business in a hyper-connected online world.


12:30 pm - 1:30 pmLunch

Discussion Table:
Sharing Perspectives on Two Transforming Trends: Mobile Internet and Cloud Services
Hosted by Juniper Networks

1:30 pm - 2:15 pmFireside Chat with the CIO of Boeing
Kim Hammonds, CIO, Boeing Company
Kim Hammonds took on the challenges of the CIO role for an 8,500-member IT organization at the world’s largest aerospace company last January. Coming into the job with IT leadership experience in both the high-tech and automotive industries, she noticed one big difference at Boeing: “IT is really embedded with the business. While there’s always room for improvement, we are generally viewed as a central nervous system for the company.” In this opening keynote interview with CIO’s Editor in Chief, Kim will talk about her IT organization’s four major initiatives: developing leadership in the IT ranks; running a 24/7 IT/business operation; strengthening cybersecurity protections; and driving business value with metrics that resonate all the way to the factory floor.
2:15 pm - 2:45 pm Next-Generation Networks and the Evolving Data Center
Mike Rose, EVP, Customer Executive Relationships, Juniper Networks

Today's data centers stand at the epicenter of powerful technological and economic trends. Just as other core areas of the IT organization are evolving to meet the demands of an Internet-enabled world, networks must prepare to make a significant leap forward into cloud computing. By rethinking traditional legacy approaches, it’s possible for businesses to refresh their data center networks to offer greater economies of scale, improved application service levels, simpler management and even lower costs. In this Q&A interview with CIO's Editor in Chief, you'll hear from Mike Rose, former CIO of Royal Dutch Shell, with some in-the-trenches advice on the most critical steps IT organizations need to take now to meet the coming wave of data center challenges.

2:50 pm - 3:20 pmBusiness Technology Breakouts
2:50 pm - 3:20 pmLeverage Optimized License Management to Fund New Business Initiatives
Randy Littleson, SVP of Marketing, Flexera Software

All organizations are under pressure to maintain or reduce IT budgets while also pursuing new business initiatives. To meet this challenge, CIOs must find ways to wring additional efficiencies from already stressed IT organizations and assets. One key area to consider is your software estate. Software has become a strategic asset for most organizations and typically represents 20 to 35% of the IT Budget. Enterprise License Optimization is a strategic, next generation software asset management solution that drives IT cost reduction on software licenses and maintenance. These software savings can be used to fund new business initiatives at a time when other budgetary options may not exist. 

Operate & Innovate on a Dime
Andrew Schroepfer, Vice President of Strategy, Rackspace Hosting

Cloud technologies are creating an inflection point where many enterprises must at least consider hosting alternatives for even the most mission-critical websites and applications. And while cloud may be available for everyone, it is not the best choice for everything. In this breakout session, Rackspace Hosting will demystify the cloud by sharing how enterprise customers are adopting cloud computing for various types of applications. Learn how a hosted solution can enable your organization’s innovation by cost-effectively overcoming the challenges of scaling, availability and performance. Rackspace will also share information about OpenStack™, a game-changing open-source cloud platform designed to foster the emergence of technology standards and cloud interoperability. 

3:25 pm - 4:30 pmSounding Board Leadership Forum: Driving Corporate Culture Change
Christian Anschuetz, SVP & CIO, UL

In this problem-solving workshop run by our CIO Executive Council, CIO Christian Anschuetz of Underwriters Laboratories will share some of his challenges in managing the culture changes needed to move this 117-year-old company from a service model to that of information broker. To provide clients with knowledge based on the data the company holds from its product testing, all employees—not only those in IT—must become comfortable with handling, analyzing and acting upon digital information. In small discussion groups, attendees will have the chance to evaluate UL's situation and weigh in with their own experiences, lessons and recommendations. The workshop concludes with each table reporting out its best advice.

4:30 pm - 5:15 pmYour Future IT Workforce Speaks Up
Dave Patzwald, Former VP of IT, Schneider Electric

In this entertaining and eye-opening exchange, you'll have the chance to meet some remarkable young people who have recently entered the IT profession via i.c.stars, a Chicago-based workforce development organization. This panel of entry-level IT talent will weigh in with their perspectives on what attracted them to this industry, what challenges they face, and what they hope to accomplish. Panel moderator Dave Patzwald, now an entrepreneur and formerly VP of IT at Schneider Electric, will keep the conversation flowing in both directions on everything from the impact of globalization and outsourcing on young people's career paths to their social media habits and workplace expectations. 


5:15 pm - 5:30 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
5:30 pm - 6:30 pmCocktail Reception
Sponsored by Google and IDC