FIRE-RESCUE CANADA 2017
FREQUENTLY ASKED QUESTIONS
Who should attend Fire-Rescue Canada?
All fire service senior level leaders can attend Fire-Rescue Canada.

What are the official dates of the meeting?
Fire-Rescue Canada kicks off with its Opening Ceremonies and Memorial Service the evening of Sunday, September 17, 2017 and concludes with it Awards Gala the evening of Wednesday, September 20, 2017.

Where is the meeting located?
All Fire-Rescue Canada educational sessions, events and registration will be held at the Westin Bayshore Hotel.

What is the recommended arrival airport?
Vancouver International Airport (YVR)

For further information (tax, car rentals), please click on the following link:  http://www.yvr.ca/en/passengers/transportation

Are there travel discounts available?

Yes, WestJet and Air Canada are providing discounts by booking through CAFC's official travel agent, Flight Centre.  Please see the Travel section of the website.

Will I be able to access the program on my mobile device?

Yes, the Fire-Rescue Canada mobile app will be available in July with access to the complete final program and so much more!

What is the recommended attire?
Attire for educational/business sessions is business casual.  Opening Ceremonies and Memorial Service is uniform.  Fun Night is casual.  Awards Gala is uniform, mess kits, business.

How do I register?
Attendees are encouraged to register online.

What is the registration fee?
Registration fees are based on CAFC membership.  Your membership must be current to receive the membership rate.  When you book your hotel within the conference room block, you save $100 on your registration!

What is included in my registration fee?
All educational sessions (Monday to Wednesday); the Opening Ceremonies & Memorial Service and the Welcome Reception on Sunday; Fun  Night on Monday; the Tradeshow Reception on Tuesday; the Awards Gala on Wednesday; Breakfasts, lunches and refreshment breaks (Monday to Wednesday); and access to after hours Sponsored Hospitality rooms.  Note Receptions and Fun Night include substantial food and beverages.

Can I register a companion?
Companions may register for a number of tours during conference week that will be hosted by Venue West and LandSea Tours.  The link to register for tours is located under the Companion Program Tab.  Attendees may then purchase additional tickets for Fun Night and the Awards Gala for their companions via the online registration process or on-site.

Do I have to register for individual sessions/are sessions ticketed?
For most sessions, you do not need to pre-register.  However, seats in sessions are available on a first-come, first-served basis.  Tickets for evening events such as Fun Night and the Awards Gala will be provided in your registration package.

When/where can I register onsite?
You will be able to register (including name badge/material pick-up for those registered in advance, as well as anyone who needs register on-site) at the Westin Bayshore Hotel beginning Sunday, September 17, 2017.

Badges are required for access to all Fire-Rescue Canada activities.

Registration will be available at the Westin Bayshore Hotel:
Sunday, September 17            8:00 am to 4:00 pm
Monday, September 18          7:00 am to 3:00 pm
Tuesday, September 19           7:00 am to 3:00 pm
Wednesday, September 20     7:00 am to 2:00 pm

Who can I contact with registration questions or issues?
Please contact CAFC's Director of Events and Operation at vconstantineau@cafc.ca or by calling 613-270-9138.

How do I make a hotel reservation?
Hotel reservations can be made directly with the hotel.  Please see the Hotel section for details.
The deadline to book a hotel reservation is August 15, 2017 . Attendees that have not booked a hotel room in the official Fire-Rescue Canada housing block by August 15, 2017 will be charged an additional $100 registration fee on August 16, 2017. If attendees book housing in the official Fire-Rescue Canada housing block and later cancel their reservation, the additional $100  registration fee will be automatically charged. A credit card is required to guarantee all hotel reservations. Hotel cancellation policies are detailed on the housing site when booking your hotel reservation.

Who can I contact with housing issues?
Please contact the hotel directly to deal with any housing issues that you may have.