FAQ for Quest KACE UserKon 2019

How do I register for the conference?
Register online for Quest KACE UserKon, 2019. You will have the opportunity to pay for your registration via credit card, or we can invoice you if a corporate purchase order is required.

Where can I find a schedule of events?
Our agenda hasn’t been released yet. When it is, it can be found on the Agenda tab of the KACE UserKon website.

Who can attend the conference?
We are going to talk a lot about best practices that will help you get the most out of your KACE products, so it makes the most sense to attend if you already use our KACE portfolio of products. If you’re not a KACE user, talk to your sales rep about whether this would be appropriate for you to attend.

What is the registration fee?
Full conference registration is $1,500.

Do you have a justification letter I can share with my manager?
Yes. Customize it further by filling-in-the-blanks and it's ready for use.

What is included in the registration fee? Are meals provided?
Registration includes access to the training sessions throughout the week, access to the geek bar, breakfast, lunch and the customer appreciation reception. You are responsible for your own flight, hotel, ground transportation and parking.

What are the registration deadlines and cancellation policies?
Your registration must be confirmed by August 31, 2019. As of September 1, 2019, we’ll be offering late registration for $2,000. However, last year’s event sold out early, so it’s recommended that you take advantage of early registration to save money and avoid being waitlisted. If for some reason you cannot attend, you can transfer your registration to someone within the same organization. This can be done in your registration profile or by contacting KACEUserKon@quest.com. Unfortunately, we cannot cancel registrations.

How do I book my hotel room?
We have a discounted group rate at the Walt Disney World Swan and Dolphin Resort. The room rate is $179 per night for a single occupancy plus a $23.00 resort fee and all applicable state and local taxes, which are currently 12.5 percent. If you plan to arrive early or stay after the event, our discounted room rate is available three days pre- and post-event based on availability (September 26 through October 7,2019). The deadline to book with our discounted rate is September 9, 2019. You must book your hotel reservation through this link to access our special room rate.

Where can I find travel and transportation information?
The closest airport is Orlando International Airport (MCO). Visit the airport website for more information on transportation from MCO.

How can I obtain a letter of invitation (for international attendees seeking travel visas)?
Request letter of invitation prepared for our global attendees by contacting KACEUserKon@quest.com.

Can I obtain CPE credits at this event?
No. However, we can provide you with a certificate of attendance upon request. Additional KACE training opportunities are available pre-conference, by attending a Boot Kamp

Are there exhibiting and/or sponsorship opportunities?
Yes! Our partners are a huge part of our community and a key to the success of KACE UserKon. Get our sponsorship prospectus by contacting KACEUserKon@quest.com.