Raelene Vivian is the National Director Specialised Reform Taskforce on Customers and Channels, Australian Customs and Border Protection Service. Raelene leads the newly established Reform Taskforce in transforming the border experience for legitimate traders and travellers while delivering effective border protection and intervention.

Prior to joining the Australian Customs and Border Protection Service, Raelene worked in the Australian Taxation Office where she was a member of the ATO executive.

Raelene’s career has included involvement in developing and improving e-tax as a flagship electronic product and also developing the registration process for a single point of entry to government for business.  She has a very successful track record in change management that includes leading and implementing the regime of simplified superannuation and the review of taxpayer self assessment.

Raelene has a degree in commerce and a masters of business administration, and has worked on secondment with New Zealand Inland Revenue.