Executive Vice President, Global Technology Operations
Doug Tracy is Milestone’s Executive Vice President of Global Technology Operations. With 30 years of executive experience, Doug has successfully led IT operations at several Fortune 500 global companies, including Computer Sciences Corporation (CSC), Dana Corporation, and Rolls-Royce North America. Doug has a proven track record of driving strategic change to build successful businesses in the technology, life sciences, financial services, health care, manufacturing, aerospace, and transportation industries. As Vice President and CIO of CSC, a $14 billion global IT and professional services firm, Doug led a transformation of internal IT functions focused on driving business development and supporting global operating models. He implemented a cybersecurity infrastructure and led a refresh program for organization-wide applications, while managing global alliance relationships. Most recently, Doug served as President of Xform Digital, where he provided management consulting, IT leadership, and board advisory services to global firms. Doug was responsible for guiding sales and marketing strategy and driving business development for a cybersecurity startup, NormShield, and a global IT service desk product company, Wolken Software. During his time there, Doug also served as interim CIO for $1 billion global medical devices firm, Ascensia, throughout the duration of its separation from Bayer, establishing a new IT strategy that reduced operational costs by >15 percent while improving efficiency. As EVP of Global Technology Operations, Doug is responsible for Milestone’s service delivery, technology and service strategy, partnerships and alliances, and internal IT operations. As part of this role, he is introducing new approaches to enhance Milestone's services, such as automation, artificial intelligence, and machine learning technologies. Doug served as an Officer in the United States Air Force and holds an MS in Software Development and Management from Rochester Institute of Technology, an MBA from Duke University, and a BS in Electrical Engineering from the U.S. Naval Academy.