Title Director of Patient, Caregiver and Public Engagement Company Health Quality Ontario Bio Amy Lang is the Director of Patient, Caregiver and Public Engagement for Health Quality Ontario. Amy leads Health Quality Ontario's work to embed patient, caregiver and public perspectives into its reports, recommendations and programs and to support and spread best practices for patient, caregiver and public engagement throughout Ontario's health care system. Amy has extensive experience conducting patient and public engagement and supporting the adoption of engagement best practices across a variety of public sector settings. In previous roles, Amy has led consultations on complex municipal issues, designed and delivered policy and training on engagement, conducted research on innovative methods of public engagement and served on the Board of the Canadian Community for Dialogue and Deliberation. Amy holds a B.A. and M.A. in Sociology from McGill University, and a Ph.D. in Sociology from the University of Wisconsin-Madison.