Head of Consumer Bank Design Research
Capital One

Emily is an anthropologist with a focus on human behavior and ritual. She loves to go into the field to conduct contextual inquiries and ethnographic studies in order to observe individuals in their own environment and deep dive into how they think and behave. Emily earned a BA Honors Anthropology degree from University of British Columbia in Vancouver and a MA Anthropology degree from Louisiana State University in Baton Rouge, where worked in the LSU FACES Lab. She now leads the Experience Design Research team and lab for Consumer Bank at Capital One. Emily has conducted over 100 research studies and has talked to hundreds of people during her time at Capital One. https://www.linkedin.com/in/emily-grace-98280780/