Title Manager, Schlegel Centre for Learning, Research & Innovation in Long-Term Care Company Bio Kim Fitzpatrick is the Manager of the Schlegel Centre for Learning, Research and Innovation at the Schlegel-University of Waterloo Research Institute for Aging (RIA). The RIA is an innovative partnership of 16 long-term care and retirement communities, the University of Waterloo, and Conestoga College, with a focus on practice-relevant research and translation of research to practice. Kim was the first Neighbour Coordinator at the Village of Humber Heights and one of the culture change champions for Schlegel Villages’ culture change journey. Kim has supported the culture change journey since 2009, both at Schlegel Villages and as a part of the research management team with the Partnerships in Dementia Care (PiDC) Alliance until late 2015. Kim holds a Bachelor’s of Arts degree in Gerontology (Laurentian University) and Diplomas in Recreation and Leisure Service, Hospitality, Recreation and Tourism (Humber College) and Social Service Worker, Gerontology (Sheridan College).