Title Program Director for the Quality and Patient Safety stream, Institute for Health Policy, Management and Evaluation; Program Lead for the IDEAS Advanced Learning Program, University of Toronto. Company Bio Christine has been working and conducting research in safety and risk in complex, safety-critical domains for over 25 years. She completed her undergraduate degree at McGill University in social and medical anthropology, a Masters in educational psychology and a Doctorate in organisational psychology and patient safety at the University of Manchester. Christine continued her research at the Technical University in Eindhoven, the Netherlands where she completed a post-doc continuing her research in patient safety and organisational psychology. Most recently she finished post graduate work in applied psychology at the University of Salford in the UK. Christine continues to apply an interdisciplinary approach to the identification, analysis and management of risk to optimise the resilience and overall performance of systems, organisations and individuals. Her work has explored the management and organisation of work in safety-critical domains globally ranging from Emergency departments, neo-natal intensive care, European and Middle Eastern Air Traffic Control, military aircraft systems at British Aerospace and adverse events in aviation, rail and healthcare. She is the Program Director for the Quality and Patient Safety stream at Institute for Health Policy, Management and Evaluation at the University of Toronto and the Program Lead for the IDEAS Advanced Learning Program. Christine delivers modules on patient safety and reliability and teaches courses on the MHSc program at IHPME on human resources, negotiation skills and leadership development.