Title General Manager, Citizenship & Public Affairs Company Microsoft Bio Lori Forte Harnick is Microsoft’s General Manager for Citizenship & Public Affairs. In this role, Lori leads Microsoft’s global work on corporate social responsibility and service to communities as well as the company’s public relations of all legal and public policy issues. In its most recent fiscal year, Microsoft donated nearly $1 billion in cash and software to non-profit organizations around the world. It also advanced its policies and practices in the areas of supply chain management and environmental sustainability and took principled stances on critical legal topics, such as IP rights and immigration. Prior to joining Microsoft, Lori was a Managing Director at Burson-Marsteller and the Global Public Affairs Director at the Business Software Alliance. She received her Bachelor of Science degree in Marketing from the University of Connecticut and her Master of Business Administration degree from The George Washington University.