How to Prepare For & Manage Crises

Speaker
, President, Hill Impact


Description
Child development and mentoring are highly rewarding, but also come with risks and unique challenges. Affiliates regularly face situations, big and small, that have the potential to blow-up into a crisis if not properly handled from the outset. The first hours and steps in response to a challenge will dictate the course a crisis takes; handled properly a smoldering issue might even be extinguished before developing into a blaze. Crisis communications and reputation management expert Dan Hill, CEO of Hill Impact, draws upon 20+ years of high-profile crisis & reputation management experience, including his ongoing support of BBBSA and the network. He is one of the most sought-after crisis professionals in the country and regularly appears on TV and in publications such as the New York Times, USA Today and Washington Post. Participants will gain insights, skills and techniques to equip them in how to handle tricky issues expertly; from testy elected officials to pesky local reporters, this session will help most anyone, especially affiliate leaders and marketing and communications specialists.