Moderating Users’ Impatience Using Fast CountdownsOctober 19, 2016 Track: ACM SRC Delays are inevitable in many situations where users interact with computers. In a study with 722 participants, countdown shown during a delay is manipulated and users’ impatience is reliably moderated. Further, impatience significantly affected decision-making in the task following the delay and the overall satisfaction. Gender differences are reported in how impatience is reflected by the users. Speaker(s)
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