Crowd feedback: A multi-faceted framework for designing crowd-based feedback systemsOctober 19, 2016 Track: General Online crowds enable designers to receive authentic feedback at scale. However, crowd feedback (CF) poses challenges that cannot be addressed by existing frameworks of assessment. To clarify the cognitive and social processes that affect CF, I reviewed several online CF systems and tested a concept for a new system. The resulting framework proposes unique design considerations for CF systems. Speaker(s)
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