Background:  
Based on the LeanIn model of learning, “Coffee Chats” were piloted as a co-curricular activity. LeanIn groups have been implemented worldwide as successful discussion models for women to achieve personal growth in workplace and professional communications

Objectives:  
  • Introduce a model of peer-based, inter-phase learning and discussion to build a community of practice for communication skills
  • Support development of emotional intelligence, interpersonal relationship skills, and self-awareness

    • Methods:
    Two separate “coffee chats” were held, the topics addressed were courageous or uncomfortable conversations and the value of making mistakes.  Scenarios were developed by facilitators in advance, and focused on the emotions and reactions of the individuals involved in the situation.  A facilitated participant-led group discussion followed the facilitators enacting the scenarios for the students. Discussion content was student led, and took place in pair-shares, as well as small and large group discussions. 

    Findings:
    Based on the content of the group discussion, students demonstrated growth in the following areas: developing possible wording for conversations, understanding the viewpoint of those in a different demographic or role, and lowering the level of judgement upon others

    Discussion:
    Overall, the model used in Coffee Chats was perceived positively by students with > 40 attending the session, and most participated actively.  This model may be useful as a co-curricular tool to support veterinary student learning, as well as within veterinary care teams to improve emotional intelligence and communications for better client and patient care. 



    Authors:
    Barham M*, Best C.
    1. University of Guelph, Animal Health Laboratory.
    2 Ontario Veterinary College, Department of Population Medicine, University of Guelph.