Liz Crowe

Advanced Clinician Social Worker, Paediatric Intensive Care Unit, Lady Cilento Children's Hospital, South Brisbane, Australia

Liz Crowe is an advanced clinician paediatric social worker with expertise in critical care in paediatric tertiary hospitals.  She is currently a PhD student examining staff wellbeing of risk and protective factors in the PICU with a view to inform interventions to build resilience and capacity for all health care staff.  Liz is a passionate and humorous educator who regularly speaks internationally.  She is the successful author of ‘The Little Book of Loss and Grief You Can Read While You Cry” and is a proud member of the St Emlyn’s educators on #FOAMed and can be found on Twitter @LizCrowe2.

Dealing with Doctor Google in Critical Care

Liz Crowe, PhD Candidate, School of Medicine, The University of Queensland, Brisbane, Australia
Professor Jane Turner, School of Medicine, The University of Queensland, Brisbane, Australia
Professor Jeanine Young, School of Midwifery and Nursing, University of Sunshine Coast, Australia

In the age of Family Centred Care and empowered consumers the level of challenge for health professionals to negotiate the varied needs and demands of families can be exhausting in addition to clinical work. The need for families to read and make their own enquiries is real and potentially a protective mechanism for their own mental health. How do we balance this need with the risk of Doctor Google and the reams of misinformation available online? This talk will explore communication, loss and grief and psychological responses to trauma and minimise the risk of conflict. Using case examples and humour it will be an exploration of how to provide exceptional family care in the digital error of information overload and misinformation.

Liz Crowe, PhD Candidate, School of Medicine, The University of Queensland, Brisbane, Australia
Professor Jane Turner, School of Medicine, The University of Queensland, Brisbane, Australia
Professor Jeanine Young, School of Midwifery and Nursing, University of Sunshine Coast, Australia

The term ‘resilience’ has become a solution for all workforce concerns in the ICU and yet what does ‘resilience’ mean? A comprehensive literature review of resilience in the Intensive Care context will be presented with an exploration of the need to provide a multifactorial approach to build capacity and psychological flexibility within ICU teams. Resilience is not a stagnant destination. Building a resilient workforce requires resources, energy and a dynamic approach. Pivotal to the success of a resilient ICU is the Leadership and Culture of the ICU team that is consistent with the philosophy and culture of the system from which it exists. This talk will provide practical ideas and resources for how to build a healthy and robust ICU workforce.