Terms and Conditions and Cancellation Policy

All fees are in Australian dollars (AUD) and include GST (10%).

DELEGATE REGISTRATION CANCELLATION POLICY: Should you wish to cancel from the Congress after payment has been received, a refund will be given, subject to a $200.00 administration fee, provided written notification is received prior to 5:00 pm Friday 20 October 2017. After this date refunds will only be made at the discretion of the organising committee. Substitutions will be accepted, but must be notified in writing to Event Travel Management.  An administration fee may be incurred.

ACCOMMODATION CANCELLATION POLICY: The Congress Organising Committee does not take any responsibility for accommodation bookings made outside of the registration booking.

Changes & Cancellation Policy for accommodation booked as part of your registration.  Please check the individual hotel conditions as per the Congress registration site.

Account Name: Event Travel Management
ANZ Banking Group
Bank address: 324 Queen Street, Brisbane QLD 4000, Australia
Sort Code: 014002
Account: 836139512

All payments are in Australian Dollars and include GST (10%). Our payments are processed through the secure eWAY gateway and will list on your credit card statement as our Agency Name: Event Travel Management
ABN: 52 005 000 895