Karl Crous In my 23 years as IT professional, I have worked in large enterprises, owned my own businesses and worked in the education sector. I not only found each of these very exciting and challenging, but I believe they have strengthened and broadened my knowledge. I have worked as part of virtual worldwide teams and I looked after global networks which taught me the ability to communicate with different people on different levels. Abstract Our MSD Opmanager Journey  For us the success of our deployment is measurable on three levels. One – Consolidate what we had into one easy to navigate view. Two – It needs to be cost effective. Three – Reduce troubleshooting time. I started using Adventnet (now ManageEngine) products around 2000 and I have always had good success with all my deployments. MSD’s deployment is no different.