CONFERENCE CANCELLATION


All conference cancellations and requests for refunds must be made in writing. Telephone requests will not be honoured.

Full Refunds – More than 30 Days’ Notice: To receive a full refund, Conference and Event Management must receive written requests no later than 30 days prior to the first day of the conference.

50% Refunds – Less than 30 Days’ Notice: Requests for refunds Conference and Event Management receives within 30 days of the start of the conference will be subject to a 50% refund.

No Refunds – Within 2 Weeks: Requests for refunds Conference and Event Management receives within two weeks of the start of the conference will not be eligible for a refund.

Emergency Illness or Death of Registrant or Immediate Family Member: Refunds may be granted if an attendee is unable to attend the conference due to a family death, illness, or other extraordinary circumstance. In such a circumstance, Conference and Event Management must be contacted by e-mail.

Conference and Event Management will refund fees as soon as possible and no later three (3) weeks after the conference has concluded.

Substitution Policy: Registrants may send a substitute in their place in lieu of requesting a refund. Please advise substitutions in writing in order for us to have a correct name tag available at the registration desk.