Given written notice to email@example.com, prior to Friday 28 February 2020, we are happy to issue a refund for any cancellation of single tickets. Refunds are not provided for any cancellation received after Friday 28 February 2020 or for non-attendance on the day. Delegate substitutions may be made at any time. All refunds will incur a AUD50 administration fee. This fee will be deducted from the refund amount.