2017 NIADA Convention & Expo
 

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Dave Anderson
President
LearnToLead
Dave Anderson is president of LearnToLead, an international sales and leadership training and consulting company. Prior to beginning LearnToLead, Dave enjoyed an extensive and successful career in the automotive retail industry. Dave is author of 13 books, including the TKO Business Series, Up Your Business, If You Don't Make Waves You'll Drown, How to Run Your Business by THE BOOK, How to Lead by THE BOOK, and It's Not Rocket Science: 4 Simple Strategies for Mastering the Art of Execution. He also writes a monthly leadership column his and articles have appeared in hundreds of publications, including: The Wall Street Journal, Investor's Business Daily and US News & World Report. Dave, along with his wife Rhonda, is the co-founder of the Matthew 25:35 Foundation, whose mission is to bring food, housing, clothing, healing, and Christ to under-resourced and imprisoned people worldwide.
 
Ian Anderson
Group President
Westlake Financial Services
Ian Anderson joined Westlake Financial in 2005 as director of risk management. In 2007, he advanced to senior vice president of production, business strategy and analytics. In 2008, Anderson was appointed as group president, in which he currently leads management through focus on growth and development of business strategy and execution for Westlake Financial Services and its subsidiaries. Anderson received his bachelor’s degree in Economics from the University of California, Irvine in 1997. Prior to joining Westlake, Anderson held positions at Bayview Acceptance, WFS Financial (now known as Wells Fargo) and Triad Financial as a loan officer, marketing representative, risk analyst, financial analyst and product manager.
 
Charlie Ayers
President of the Coordinating Committee
Automotive Repair
Charlie Ayers is currently president of the Coordinating Committee for Automotive Repair, a not-for-profit organization that works internationally with the automotive industry, the insurance industry, OEM’s, career and technical schools, collision and automotive repair shops, governments, municipalities and other organizations to provide best practice information and training as they relate to Environmental, Safety, and Hazardous Material handling issues. Previously, Ayers spent over 25 years at Midas International, serving in various roles. He holds MBA and BS degrees from Northern Illinois University.
 
Janet Barnard
President
Cox Automotive Inventory Solutions
Janet Barnard is president of Cox Automotive Inventory Solutions. She directs several groups at Manheim engaged in transforming the company’s core auction business to incorporate an expanding digital, mobile and inventory solutions strategy. Barnard oversees the industry’s largest wholesale auction network in North America consisting of 115 traditional and mobile sites. Janet previously served as president of Manheim North America. Prior to joining Manheim, Barnard served as senior vice president and general manager for Cox Communications’ (CCI) Central Region. Her responsibilities included growing the $1.2 billion region’s voice, data and video services across its residential and commercial base of more than 700,000 customers.
 
Chuck Bonanno
National Director of Twenty Groups & Seminars
NIADA
Chuck Bonanno, NIADA National Director of 20 Groups, has been a nationally recognized speaker, author, industry trainer and consultant in the Buy Here Pay Here industry for 25 years. He began his automotive career as a senior officer for a BHPH dealer in Florida and was an integral part of Suncoast Auto Brokers profitable growth. His organization merged with three other large independent dealers to create a publicly held company known as Smart Choice Automotive Group before joining Leedom and Associates, LLC in 2001 as a moderator.
 
Janine Brancale
Owner
Star Auto Sales
Janine Brancale owns Star Auto Sales in Meriden, CT, with her father and brother. She came to the dealership after a successful career in professional theater. This experience taught her that how you present yourself, and the story you convey, is what engages people to trust your brand and buy from you. Janine believes social media is an ideal venue for dealers to convey this message. Outside of the dealership, Janine enjoys taking picture of places she travels, things she eats, sunsets and her cats and posting them to Facebook and Instagram.
 
David Brotherton
20 Group Moderator & Training Consultant
NIADA
David Brotherton, a NIADA Dealer 20 Group moderator/consultant and trainer, manages several Buy Here – Pay Here Dealer 20 Groups and provides on-site dealership evaluation and conducts topic-specific training seminars. After graduating from Purdue University, David began his career as a collector and rapidly expanded that role to include sales and management, including 12 years in the J.D. Byrider system.
 
Jason Brown
Franchise Sales Director
U-Save Auto Rental of America
Jason Brown joined U-Save Auto Rental of America June 2014 as their franchise sales director. Jason has over 15 years’ experience in the automotive industry, ranging from sales to F&I and franchise dealership management. Jason spent five years with Dollar Thrifty Automotive Group/Thrifty Car Sales, Inc. as their Franchise Sales & Operations Manager before joining the U-Save team.
 
William Carr
Regional Training Manager
Warrantech Automotive, Inc.
William Carr is a regional training manager for Warrantech Automotive, Inc. He came to Warrentech’s Training department in March of 2013 after many years of writing Sales and Sales Management training for some of the nation’s top training companies. Mr. Carr started in the automobile business selling cars at his father’s dealerships. Carr has spent 15 years developing training as Vice President of Training for Pat Ryan and Associates and for 15 years as Director of Training for a Van Tuyl Dealer group. In addition to selling cars Mr. Carr’s retail experience includes Sales Management, and Finance Management. Carr also was a Platform Manager for five of the Red McCombs stores in San Antonio and General Sales Manager for Keyes European in Los Angeles, California. He is a graduate Of Indiana Universities Kelley School of Business with a Bachelor of Science in Small Business Administration.
 
Steven Cegelka
Director of Reinsurance
AmTrust Financial Services
Steven Cegelka, director of reinsurance, has been an employee of AmTrust Financial Services for six years and a member of the automotive team for the past three. Steven started his career with AmTrust as an accountant for the specialty risk division and grew his role into analytics and financial reporting. Currently, Steven manages the reinsurance department out of the Bedford, Texas, office while overseeing reinsurance client relations and business development.
 
Will Chandler
Manager of Business Operations
NextGear Capital
Will Chandler is responsible for the management and oversight of all aspects of NextGear Capital’s business operations in the South Eastern United States. He has more than 15 years of experience within the financial services industry. Since joining the company in 2008, Will has held several positions, including General Manager, Field Operations Specialist, Account Executive and Regional Director. Prior to his time with NextGear Capital, Will worked in various capacities in the consumer finance industry.
 
Ray Curry
National Business Development, Program Manager
AutoZone
Ray Curry – 40 years of Sales, Sales Management and Program Development. Currently- National Business Development, Program Manager with AutoZone; 6 years in the Commercial Division developing new business, maintaining existing relationships and building growth plans with key National accounts. Responsible for AutoZone's Strategic Dealership Market; working closely with NIADA leadership to cultivate value added programs for all members nationwide.
 
Roy Daves
National Sales Director
eBay Motors
Roy Daves is the national sales director for ebay Motors. Roy joined ebay motors in 2007 and has held several positions throughout his time at ebay. Roy is a 30-year veteran of the car business and enjoys all aspects of working with dealers. Being in the showroom and working with dealers to help them sell cars is a true passion. Roy travels the country speaking with independent dealers and helping create a positive experience for selling vehicles via ebay Motors. Roy is located in the Washington DC area and has worked as a VP, GM, GSM as well as Used Car Director for major dealer groups in Maryland and Virginia since 1987.
 
Michael DeLorenzo
Chief Executive Officer
Fitzgerald Car Rental
Starting with a fleet of 10 cars in 1969, Michael DeLorenzo has overseen the expansion of the Fitzgerald car rental business to now include 16 corporate locations, 150 franchised locations, and a fleet of over 6,000 vehicles in 2016. DeLorenzo has built the car rental operations he has owned and managed on the principles of honesty, hard work and excellence in customer service. In his 44 years in business under multiple brands DeLorenzo has established a reputation for providing complete customer satisfaction and honest business practices.
 
Kristopher DeWolfe
Business Development Manager
ALLDATA
Kristopher DeWolfe is tenured Automotive Industry professional currently with ALLDATA serving as Business Development Manager. He has spent nearly 20 years in the automotive industry holding various positions in marketing, product development and sales. Kris works with many notable industry companies and organizations to develop improved work flow and efficiency related to their automotive repair operations.
 
Allen Dobbins
President and Chief Executive Officer
GoTech Software, Inc.
Allen Dobbins currently serves as president and CEO of GoTech Software, Inc. GoTech provides various technological and programming services to a variety of industries. Allen is also president and CEO of Ignite Consulting Partners, which provides compliance consulting services, regulatory readiness, compliance concierge services, and cybersecurity solutions to companies in the consumer finance business. Prior to starting his current companies, Allen founded AutoStar Solutions, Inc. and Sigma Payment Solutions. He also served as president and CEO of SecureClose. With his decades of experience, Allen has a well-deserved reputation as an expert in the technology, automotive and finance industries.
 
R. Allen Douglas
Founder and President
STARS GPS
R. Allen Douglas is founder and president of STARS GPS. His educational background includes degrees in Business, Accounting, and Economics. These coupled with high level sales, marketing, and behavioral training, gives Mr. Douglas a complete foundational basis to understand, interpret and apply key issues facing finance operations and dealerships in today’s automotive industry. STARS GPS also works diligently to assist operators with an understanding of today’s legislative climate within our industry. Douglas and STARS GPS maintain a focus on state-of-the-art technology, and training that is just as intense.
 
Mark Dubois
20 Group Moderator &Training Consultant
NIADA
Mark Dubois, NIADA 20 Group Moderator &Training Consultant, has more than 35 years of experience in the automotive business ranging from sales, dealership management, recruiting and training, e-business, marketing, and Buy Here - Pay Here management. Mark graduated from Northwood University in Midland, Michigan, with a BA in Business, and an Associate Degree in Automotive Marketing. He earned his certification as a Sales Trainer from Xerox Corporation, Leesburg, Virginia. He also earned designation as a Certified Analyst from Walter V. Clark and Associates, Chicago, Illinois.
 
Kashif Faridi
Senior Vice President
Warrentech
Kashif Faridi is the senior vice president of Warrentech’s automotive division. Kashif joined Warrantech in February of 2015 as vice president of financial services and now oversees all sales channels in the automotive division. He brings over 18 years of experience with financial services, most recently with GM Financial where he held senior roles in both credit and sales.
 
Eric Fifield
Senior Vice President, Agency & Independent Services
EFG Companies
Eric Fifield, EFG Companies’ senior vice president of agency and independent services, is responsible for dealer development through a network of independent dealers and top-tier agents. Eric drives an agenda of building business through acquisition strategies, training, award-winning product innovation, and F&I development. Prior to EFG Companies, Eric worked with the Penske Corporation as the Director of Training, as well as the Resource Group, where he rose from a Training Instructor and Curriculum Designer to the Vice President of Training and Consulting, and Great American Insurance as the Regional Sales Manager and Vice President of Sales. His clients have included organizations such as AutoNation, Ford Motor Company, Honda Motor Company, Chicago Automobile Trade Association, and hundreds of dealers across the country. Eric is AFIP Certified, and holds a current Property and Casualty Insurance License.
 
Michael Frazer
Founder
Frazer Computing
Michael Frazer founded Frazer Computing in 1985 to train businesses in accounting software. He was quickly hired by a Buy Here-Pay Here dealer to write computer software, and Michael realized the used car industry was the perfect fit for him. In addition to the software company, he opened Frazer Motors in 2008. Today Frazer Computing has over 80 employees, with over 18,000 happy used car dealers using the Frazer Dealer Management Software.
 
Kate Frost
President
Kate Frost, Inc.
For more than a decade, Kate Frost has specialized in automotive digital marketing, with an emphasis on social media. She currently serves as president of Kate Frost Inc., an award-winning digital marketing service provider. Ms. Frost has conducted hundreds of social media campaigns designed to brand businesses, drive traffic and generate sales and service leads. In January 2015, she launched Polished Digital, a digital marketing company focused on providing digital strategy and execution for beauty and lifestyle brands. Prior to Kate Frost Inc., Ms. Frost spent two and a half years at Toyota of Orlando, where she was the director of strategic marketing and business development (2006-2009) and three years at Who’s Calling as an account executive calling on more than 150 dealerships across Florida and North Carolina (2003-2006). Ms. Frost was recognized as Dealer Marketing Magazine’s 2014, 2015 & 2016 Technology Leader in Social Media.
 
Frank Fuzy
Owner
Century Motors of South Florida
Frank Fuzy, owner of Century Motors of South Florida, has 26 years of experience in the dealership business. Century Motos is among the top 10 Sellers for eBay Motors. Frank was the FIADA Quality Dealer of the Year in 2006. He is currently NIADA’s chairman of the board.
 
Martin Garcia
Chief Operating Officer
TAC Acceptance, LLC
Martin Garcia has spent the last 25 years in the finance and collections industry after graduating from the University of Texas. After specializing in third party collections, Martin joined the Buy Here-Pay Here auto financing business in 2009 with Texas Auto Center LLC and its related finance company TAC Acceptance LLC. Texas Auto Center LLC and TAC Acceptance LLC are based in Austin, Texas, with 300 originations per month on average and a portfolio of just over 5,000 accounts. Having served as collections manager, finance director and general manager, Martin has expertise in all facets of the independent automotive business. He is currently the Chief Operating Officer of TAC Acceptance LLC, and has been a recurring panelist on topics of underwriting and collections best practices for the Texas Independent Automobile Dealers Association.
 
Mark Genova
President
Reinsurance Associates, LLC
Mark Genova is the president of Reinsurance Associates, LLC located in Arlington, Texas. Since 2005 RAL has formed and continues to manage hundreds of direct write and reinsurance companies. Reinsurance Associates provides turnkey supervision and management of those companies including formation, financial statements, tax returns, and risk management reporting. Mark is a graduate of the University of Notre Dame with a BBA in accounting. He has been in the insurance industry since 1982.
 
Josh Grebner
Co-Principal
F&I Solutions Group
Josh Grebner is a co-principal of F&I Solutions Group, a multistate provider of automotive related products and income development services. His tenure in the retail automotive industry includes positions in finance, new and used car sales and sales management. He continues to work with large automotive groups and assists in conducting both in store and off site training programs. Leveraging his experience and training skills Josh continually makes an impact in dealership operations.
 
Doug Hadden
Director of Dealer Consulting Services
ADESA Auctions
Doug Hadden is director of dealer consulting services for ADESA Auctions, Inc. Now a renowned speaker, Doug started his career in the industry as a lot porter and worked his way through every dealership department. Doug understands dealerships and what it takes to make them successful. In his current role, Doug helps dealers understand how to take advantage of new technology. Through his unique mix of professional experience and knowledge, Doug has attained the skills to do what he likes best: training, coaching and helping others to grow their business.
 
John C. Hallerud
Used Car Rule Coordinator
Federal Trade Commission
John C. Hallerud is the Federal Trade Commission’s Used Car Rule Coordinator. He has been an attorney in the FTC’s Midwest Region, Chicago, since 1988, and is licensed to practice law in Iowa and Illinois. He has worked on both consumer protection and competition matters. His cases include federal district court and administrative litigation. John is a graduate of the University of Chicago and the University of Iowa College of Law.
 
Adam Haynes
Managing Director
GLC Advisors & Co., LLC
Adam Haynes has nearly 20 years of technology M&A and investment banking experience. He has extensive relationships with leading strategic companies and PE firms that focus on Enterprise Software and IT Services and has completed more than 65 mergers and acquisitions and financing transactions with a total value in excess of $15 billion. He is currently the managing director at GLC Advisors & Co., LLC. Previously, Haynes was a managing director with KPMG Corporate Finance LLC and a co-founder of St. Charles Capital, LLC, where he advised software and service companies and led the Enterprise Software practice. He has also served as vice president in the Technology M&A Group at Piper Jaffray and as an associate with Chase Securities, where he completed bank and bond transactions, including recapitalizations and spin-offs and acquisition financings for Chase’s Global Syndicated Finance and Consumer Diversified Industries groups.
 
Johnathan Hedy
ABCoA
Jonathan Hedy oversees ABCoA’s daily operations and major initiatives, developing the strategy and driving performance of ABCoA and its subsidiaries. He has over 17 years of experience in the automotive and subprime finance industries. Jonathan has held roles in every department at ABCoA, where he learned each aspect of the company, the industry it promotes, and customers it serves. He is a licensed automobile dealer and frequent speaker at dealer compliance and technology conferences. Jonathan founded a scholarship that supports its recipients during all four years of undergraduate study, while providing mentorship for the ensuing world. He graduated in less than three years from the University of Florida with a bachelor’s degree in accounting.
 
Randy Henrick
Compliance and Consumer Credit Attorney and Consultant
Randy Henrick is an experienced auto dealer compliance and consumer credit attorney and consultant. He was the regulatory and compliance attorney for Dealertrack, Inc. for 12 years and authored all of Dealertrack's Compliance Guides. Randy has over 30 years experience in consumer credit and compliance. He operates a consulting business for auto dealers that provides assistance with regulatory and compliance issues ranging from advertising and policy reviews to webinar-based training on sales, F&I, privacy, data security, and other topics. Randy is also employed by Mosaic-Compliance, one of the nation's leading auto dealer compliance and aftermarket product specialists.
 
Bob Higgins
Business Relations Director
Wayne Reaves Software
Bob Higgins began his career in the car business in 1995 working for Wayne Reaves Software Company. Initially he was hired to fly the company plane to help expand the reach of the quickly growing software company. Bob immersed himself in the business and soon was the primary salesperson, flying out to teach dealers how to run their lots using the powerful Wayne Reaves Software DMS. Bob is a GIADA board member and one of the few licensed instructors in Georgia to teach the pre-license and continuing education classes to Georgia dealers. Bob has helped thousands of dealers during the 22 years he has worked with Wayne Reaves Software. Bob still flies the company plane and now fills the role of business relations director.
 
Todd Hoagey
CEO
Auction Direct
Todd Hoagey, CEO of Auction Direct, has over 20 years of experience in the automotive industry. The last ten years were spent helping grow Auction Direct into the chain of superstores that you now see in Rochester, NY, Jacksonville, FL and Raleigh, NC. Prior to coming to Auction Direct he was Vice President of Finance at John Holtz Automotive Group and was Director of Operations at AutoNation.
 
Tony Hoang
Senior Director
eBay Motors
Tony Hoang is head of North America Vehicle Marketplace for eBay in their eBay Motors division. Previously, he was the founder and CEO of Cargigi, which was acquired by eBay Motors in 2016. Hoang also co-founded CDMData, Inc., which was acquired by Kelley Blue Book in 2004.
 
Thomas Hudson
Partner
CounselorLibrary.com/Hudson Cook, LLP
Tom Hudson is a founding partner of law firm Hudson Cook. He has practiced consumer financial services law since 1973, focusing his practice on matters relating to vehicle financing and leasing. He is CEO of CounselorLibrary.com, LLC, and is the Editor-in-Chief of CARLAW®, a monthly subscription service that reports legal developments in the auto finance and lease business. Tom is a frequent writer and speaker on topics relating to vehicle sales, finance and leasing.
 
Blake W. Ingram
President and Chief Executive Officer
Auto City
Blake W. Ingram is president and CEO of Auto City in Dallas, Texas. The son of a car dealer, Blake grew up in the business and has over 30 years’ experience. He was instrumental in turning the family “mom and pop” business into a respected industry leader with seven locations and 150 employees. Ingram also has a finance company and investment company and is vice president of Ingram Real Estate. In addition, Ingram has worked with the Texas Department of Motor Vehicles as a board member and chair of the licensing committee and in the community, founding Pleasant Grove Food Pantry in 2010. He is a Certified Master Dealer, on the TIADA legislative committee, and has served in various capacities on the state association board.
 
Paul Johnson
Director of Sales and Operations
Textmaxx Pro, a division of the Leedom Group
Paul Johnson is a careered B2B sales executive who is currently the director of sales and operations at Textmaxx Pro, a division of the Leedom Group. His background includes 13 years in sales leadership at IBM, managing teams of sales professionals selling to Fortune 1000 accounts; 6 years as vice president of sales at a national medical device manufacturer; and most recently 2 years as an entrepreneur and founder of a branded lifestyle and sporting goods manufacturer.
 
Tyson Jominy
Senior Director
PIN Consulting
Tyson has worked for J.D. Power and the Power Information Network since September 2009, advising OEMs on pricing and incentives for new and used car sales. Prior to joining J.D. Power, Tyson worked for Ford Motor Company and Nissan North America, where he held several positions within finance and sales & marketing, leading OEM projects in product development, manufacturing operations, pricing and financial control. Additionally, he has managed financial forecasting and planning in the CPG industry and advised executives in corporate development and M&A in the energy sector. Tyson has a bachelor’s degree in finance from Indiana University in Bloomington, IN and a master’s of business administration from The University of Chicago Booth Graduate School of Business in Chicago, IL.
 
Mark Jones
Chief Executive Officer
Mike Carlson Motor Company
Mark Jones is the CEO of Mike Carlson Motor Company, one of Texas’ largest independent Buy Her-Pay Here dealerships. MCMC serves the Dallas/Ft. Worth market, with annual sales ranging between 3,500-4,000 units from seven locations. Reconditioning expense and make ready turn time are key metrics that Mark monitors on a daily basis to ensure the product is quality and their locations have the available inventory needed to produce high volume. MCMC is celebrating 48 years in the industry.
 
Steve Jordan
Chief Executive Officer
NIADA
Steve was appointed as Chief Executive Officer of the NIADA on July 1, 2013 after serving as its Chief Operating Officer for two years and as CEO / Executive Director of the Florida Independent Automobile Dealers Association for the two years previous to that. As the NIADA chief executive, Steve is responsible for the day-to-day operations of the NIADA and serves as the president of the NIADA Services Board and the NIADA Foundation Board of Trustees. Steve is responsible for maintaining and expanding the association’s programs in governmental affairs, public relations, member services, association publications and coordinating activities with NIADA’s state affiliate organizations around the country.
 
Joe Keadle
Chief Operating Officer
Automotive Finance Corporation
As COO for Automotive Finance Corporation, Joe Keadle oversees the day to day field operations while assuring the standardization of AFC’s operating practices and procedures. Keadle also plays a key role in the application of AFC training programs to enhance the skill set and performance of employees. Keadle joined AFC in January 2010 as regional manager. Keadle has more than 20 years of experience in the automotive industry. His background ranges from managing new and used car departments to finance related executive management positions at Wachovia, New South Federal Savings Bank, and AFC. He is known for building high-performing work teams and developing results-oriented sales and operational skills. Keadle joined the Automotive Resource Network Board of Directors in 2015 and has been a loyal supporter and active with NIADA for many years. Keadle, in partnership with NIADA is the host of the popular web series “2 Minute Tips,” a program designed to help serve the independent automotive dealer in growing their business.
 
David Keller
CPA, Certified Fraud Examiner (CFE) and Principal
CliftonLarsonAllen, LLP
David Keller is a CPA, Certified Fraud Examiner (CFE) and Principal in the Dealership group of CliftonLarsonAllen LLP, a top ten national accounting firm. He devotes a significant amount of time to consulting with new and used automobile dealers in the areas of general business management and profitability, buy/sells of automotive franchises, Buy Here Pay Here (BHPH) dealerships and its related finance companies (RFC), Lease Here Pay Here dealerships (LHPH), sub-prime used vehicle dealerships and dealership computer software operations and efficiency.
 
Dan Kelly
Manager of Sales/Marketing Training
Cooper Tire
Dan Kelly, Cooper Tire Company’s manager of sales/marketing training, is a business leader with over 20 years of experience in sales & marketing, training, pricing, commercial analysis and business development. He has a distinguished career of achievement in consultative business-to-business sales, business administration and leadership management. Astute at ascertaining market knowledge, research and assessment, tactical sales preparation, persuasive negotiations and intuitive management, Dan possesses a dynamic track record in utilizing marketing and management expertise.
 
Todd Kinzle
Product Strategist
Cox Automotive
Todd Kinzle is a product strategist for Cox Automotive helping address the specific needs of independent dealers with innovative solutions. Todd’s focus is on enabling independent dealers to use technology to help them compete effectively and efficiently in the highly competitive used car market. Todd brings perspective and experience from his time as an independent dealer and the founder of AuctionGenius, creator of a heads-up display for online auto auctions. After Cox Automotive acquired AuctionGenius in 2012, Todd held a number of different product and strategy positions with Cox Automotive. Todd’s background as a car dealer and an entrepreneur – along with his experience in sales, business development and technology – give him a unique ability to understand and solve the complex challenges faced by dealers.
 
Zach Klempf
Founder and Chief Executive Officer
Selly Automotive
Zach Klempf is the Founder and CEO of San Francisco-based dealership software company Selly Automotive. Zach started out working in automotive retail at 19 years old and has since then established himself as a thought leader in the automotive space. Zach has given well-received keynotes and presentations at conferences across the country about automotive disruption, millennials, and changing consumer buying habits. Zach also contributes to multiple automotive trade magazines as well as other media outlets including Tech Crunch, Forbes, and CNBC.
 
Tom Kontos
Chief Economist
KAR Auction Services Inc.
Tom Kontos is chief economist for KAR Auction Services Inc. He makes frequent presentations to clients and at automotive industry conferences, and is often quoted in the trade and national press. Tom is author of Pulse, a report on economic conditions and the new and used vehicle markets in the U.S. and Canada, and the Kontos Kommentary, a monthly email report and video on wholesale used vehicle price trends. His ADESA Analytical Services team produces numerous value-added studies for clients and dealers. In 2016, Tom was awarded the Ed Bobit Icon of the Automotive Industry Award by the International Automotive Remarketers Alliance and the National Auto Auction Association. Tom has more than 25 years of experience in market research, financial analysis and strategic planning. He holds bachelors and masters degrees in mineral resource economics from Pennsylvania State University.
 
Stacia Kuhn
Deal Attorney
Fortis Law Partners
Stacia Kuhn is a deal attorney for Fortis Law Partners. She has more than 20 years’ experience in providing analysis and advice to local and national clients in the areas of real estate transactions, business acquisitions and sales and general corporate law. Stacia believes in a collaborative, creative and resourceful approach to problem-solving and addressing complex client needs, with a deep regard for providing affordable, efficient legal counsel for growing businesses. Prior to joining Fortis, Stacia practiced with both local and national/international law firms, including LeBoeuf Lamb Greene & McRae LLP, where she served as dedicated outside counsel for a major U.S. automobile manufacturer. In addition, Stacia served as outside counsel for the local firm of Hensley Kim & Holzer and Of Counsel for Silver & DeBoskey, P.C. Most recently, Stacia formed and successfully operated her own firm for over 10 years where she represented a wide range of small and growing clients.
 
Jon Leedom
Director of National Accounts and Business Development
Paymaxx Pro, a division of the Leedom Group
Jon Leedom, CPP, is the director of national accounts and business development for Paymaxx Pro, a division of the Leedom Group. His lengthy background in the financial industry includes a corporate credit analyst at Hershey Foods Corporation in Pennsylvania, and a manager with Citibank in its Credit Card Division. Jon is a thirteen year veteran of the Leedom Group, where he began as the general manager of the firm’s Buy Here-Pay Here dealership, AutoMaxx in Sarasota, Florida.
 
Scott D. Lilja
Senior Vice President of Member Services
NIADA
Highly accomplished specialist in alliances development, new vertical market growth strategy, competitive positioning of products/services, P&L management strategy, new products/services development methodology, and corporate strategy execution. Responsible for all NIADA Member Services strategy, affinity partner development/management, new business development, marketing strategy, business plan development, due diligence, business terms negotiation, assessment of member services programs, ongoing review and development of new member services.
 
Chris Macheca
Executive Vice President and Chief Operating Officer
PassTime
Chris Macheca, EVP/Chief Operating Officer at PassTime, completed his undergraduate studies at Regis University in 1997 with a degree in business administration while captaining the lacrosse team. He joined PassTime in 1998 and has been an integral part of its success ever since. During his career at PassTime, Chris has been involved in all areas including sales, development, IT, operations, and manufacturing and has managed all operations since 2003. He received his MBA in Operations from Regis University in 2007 graduating with honors.
 
Jesse Martin
Senior Vice President of Sales and Marketing
Nowcom
Jesse Martin is the SVP of Sales and Marketing for Nowcom, the technology company that produces DealerCenter dealer management system (DMS) and CarZing.com. With an extensive background in technology, Jesse focuses on developing relevant solutions to help dealers manage their dealership more efficiently and profitably. Jesse works closely with other key industry providers to connect all of the necessary products and services dealers need. Jesse promotes the concept of a dealer-driven platform by working with dealerships across the country to develop solutions to meet the ever-changing needs of independent dealers. Jesse holds a Bachelor of Science degree in leadership and management from Portland State University and an MBA from Pepperdine University.
 
Dan Marzouk
Vice President of Operations
Edward E hall
Dan started his career as an underwriting manager for a universal underwriters group The NY office - was promoted and placed in charge of the western portion of PA and then lead the NJ region. Dan is currently Vice President of operations for Edward E hall and company, where he continues to create specialized products and services designed to protect auto dealers nationally. Edward E Hall & Company is dedicated to providing innovative commercial insurance solutions to auto, truck, motorcycle, and RV dealers. As automotive industry specialists, we understand what dealers need to succeed in this unique marketplace. Our broad range of coverages, expert underwriting, efficient claims handling, and access to multiple A-rated carriers are just a few value propositions we offer. Dan is a graduate of the State University of New York at Albany and currently a graduate student in Data analytics and Predictive modeling at St. John's University. He and his wife Atara live in Long Island with their 4 children.
 
Bill Metzinger
Chief Executive Officer
Red White and Blue Autos, Inc.
Bill Metzinger is CEO of Red White and Blue Autos, Inc. in Ashland, Pa. Bill has had an entrepreneurial spirit his entire adult life, going back to 1990 when he started his first company at 18 years old. After selling this company in 1999, Bill began training in the financial industry and worked as an investment advisor for more than 12 years. In 2013, Bill co-founded Red White and Blue Autos and related companies. He has led the growth of the business in just over three years to over $10 million in annual revenue with 35 employees and a business model built around exceptional customer experience. This obsession surrounding customer experience has led to more than 20,000 Facebook followers with a very high star rating and a customer base with a single digit delinquency rate.
 
Brian Miller
Senior Manager
eBay Motors
Brian Miller is senior manager for eBay Motors. An industry veteran who began as a car salesman, Miller oversees all eBay vehicle sales in the U.S. In addition, Brian is the head of the eBay Motors Referral Network, primary training at eBay Motors University and plays an active role in the continued advancements of eBay Motor’s Vehicle Merchandising Platform.
 
Christopher Miller
President
Recall Masters
Christopher Miller has more than 15 years of experience building software to automate marketing communications. From automotive to financial services and the hospitality industry, he has worked with marquee brands including HSBC/Household Automotive, Mercedes Benz USA, BMW/Mini North America, Volvo North America, Costco Automotive Group, JP Morgan Chase, Wells Fargo, Washington Mutual, Residential Pacific Mortgage, ServiceMagic, Monumental Life Insurance and Moxy Solutions. Miller believes he has truly found his passion with Recall Masters as he is dedicated to getting every recalled vehicle repaired, and he has built a proprietary and world-class technology platform to achieve that goal. Previously, Miller founded AdSoft Direct to provide personalized, self-service local marketing automation in the cloud for national brands that have geographically-dispersed retail locations, offices, agents, and partners across the country to maintain brand and legal compliance. He is a graduate of California Polytechnic State University in San Luis Obisbo where he received a BS degree in Business and International Management.
 
David Milne
President of the Automotive Training Managers Council
ASE Industry Education Alliance
Dave Milne is the President of the Automotive Training Managers Council, a division of the ASE Industry Education Alliance. The Council is a network of training managers from both the OEMs and aftermarket who use their collective wisdom to look into the future of how people will learn, and then help each other prepare their training for that future. Milne is also the Executive Director of Special Testing Programs for ASE, where he is responsible for the development, maintenance, and assembly of several of the ASE Certification tests. A 40-year veteran of the automotive service industry, he has been with ASE for 21 years, previously serving as President of Professional Auto Supply, Inc. Dave started his industry career as an automotive technician in a 4-bay service station.
 
Blaine Morgan
Senior Product Manager
iDMS at Dealer Socket
Blaine Morgan is Sr. Product Manager of the iDMS product at DealerSocket. He has 12 years of combined work experience in the independent dealership space at AutoStar Solutions and DealerSocket. During that time he has had close interaction with over 600 dealerships to help drive innovative product development.
 
Chris Murphy
Executive Vice President
Warrentech's Automotive Divison
Chris Murphy is executive vice president of Warrentech’s automotive division. Murphy joined Warrantech in January 2011 as executive vice president of sales. He brings more than 16 years of experience in the administration of vehicle service contracts to Warrantech. He has held several executive positions prior to joining Warrantech, including with Interstate National. Murphy is also instrumental in developing and expanding Warrantech’s practice in recreational vehicles, watercraft and heavy equipment products by leveraging his extensive background in these industries.
 
Tracy Myers
Owner
Frank Myers Auto Maxx
Tracy Myers is an award-winning small business marketing & branding solutions specialist, car dealership owner, best-selling author, Emmy-winning movie producer, speaker, business coach, wrestling promoter and serial entrepreneur. He is commonly referred to as the Nation’s Premier Automotive Solutions Provider, while bestselling author and legendary speaker Brian Tracy called him “a visionary… a Walt Disney for a new generation.” He is also a Certified Master Dealer and was the youngest ever recipient of the National Quality Dealer of the Year award by the NIADA, which is the highest obtainable honor in the used car industry. His car dealership, Frank Myers Auto Maxx, was recognized as the number one Small Business in NC by Business Leader Magazine and one of the fastest growing privately owned small businesses in America by Inc. magazine for 5 consecutive years.
 
Shneur Nathan
Attorney
Shneur Nathan has a reputation for effectively and passionately representing his clients won from the hundreds of federal and state court cases that he successfully brought to resolution. During the three years Mr. Nathan worked as an Assistant Corporation Counsel at the City of Chicago’s Department of Law, he quickly gained respect for his work ethic and fearlessness as he earned his trial stripes. During law school, Mr. Nathan honed his research and writing skills as an extern in the chambers of the Honorable Margaret O’Mara Frossard (Ret.) of the Illinois Court of Appeals. Mr. Nathan’s strong writing background combined with his poise and preparedness at trial gives his clients peace of mind during some of the most important times in their careers or businesses.
 
Jack Neher
Owner
B&B Automotive
Jack Neher is owner of B&B Automotive and service director of a multimillion dollar corporation with 25 years of automotive experience. Providing the ultimate in customer service, cultivating relationships and never losing sight of the bottom line in this full service dealership, this Buy Here-Pay Here dealership has become a community landmark.
 
Shane O’Dell
President of Financial Solutions
Cox Automotive
Shane O’Dell is president of Financial Solutions for Cox Automotive. He oversees NextGear Capital, one of the industry’s leading financial companies, and focuses on delivering lending solutions to more than 23,000 auto dealers across North America, the United Kingdom and Ireland. A proven leader in this business sector, O’Dell was one of the founding members of Dealer Services Corporation in 2005 and became chief operating officer in 2010. In 2013, DSC merged with Manheim Financial Services to become NextGear Capital. O’Dell has also served as senior vice president of vehicle solutions for Manheim, and began his career with Automotive Finance Corporation.
 
Terry O’Loughlin
Director of Compliance
Reynolds & Reynolds
Terrence J. O’Loughlin, J.D., M.B.A. Terry O’Loughlin is the director of compliance for Reynolds & Reynolds. Prior to joining Reynolds in 2006, he was employed by the Office of the Attorney General, State of Florida, since 1990, in the Economic Crimes Section. Terry was the mediator of Florida’s Motor Vehicle Lease Disclosure Act, a statute which he assisted in drafting. He has served as a consultant to the Federal Reserve Board’s Leasing Education Committee, an observer/advisor for the Uniform Consumer Leases Act committee, and a consultant to “PrimeTime Live,” “Dateline,” and various other media and publications. In addition, Terry routinely assisted numerous states agencies nationally regarding motor vehicle fraud. He was also elected to serve as a member of the Governing Committee of the Conference on Consumer Finance Law.
 
Justin Osburn
Moderator, Consultant and Trainer
NIADA Dealer 20 Groups
Justin Osburn is a moderator, consultant and trainer for NIADA Dealer 20 Groups, offering more than a decade of experience in retail and Buy Here-Pay Here executive management. Over his career, he has served as a sales professional, finance director, sales manager, general manager, chief operations officer and owner/partner. His formal education in organizational development and adult learning provides a solid foundation for leading dynamic retail 20 Groups, training and on-site consulting. Justin has served in the U.S. Army, been elected to multiple public offices and served on numerous private business boards. He is a published author, patent holder and speaker, and has completed the Walt Disney Executive Leadership Course.
 
Edward Parmelee
Program Manager of the Transportation, Chemical and Government Facilities Sectors
Mission Critical Engagement Unit of the FBI
Special Agent Edward Parmelee entered on duty with the FBI in March 2000. His first assignment was to the Jackson, Mississippi Field Office where he worked myriad of federal violations such as bank robberies, violent crimes, domestic terrorism, cyber crimes, and on-line sexual exploitation of children. He transferred from the Jackson Field Office in May 2012, when he was promoted to Supervisory Special Agent (SSA) in the Counterterrorism Divisions National Joint Terrorism Task Force. There he was program manager for the Military Operations Support Team. SSA Parmelee’s main function was to lead a team of FBI Analysts and Department of Defense (DOD) personnel to identify operational and intelligence gaps between FBI investigations and the Department of Defense Theatre of Operations campaigns. In December 2014, SSA Parmelee transferred to Cyber Division where he was assigned to the Asia Cyber Operations Unit. There he was a program manager for various Asian-based cyber threat sets. In October 2015, SSA Parmelee accepted a position in the Mission Critical Engagement Unit where he is the Program Manager of the Transportation, Chemical and Government Facilities Sectors. His main focus is to enhance and create relationships with private sector in an effort to enhance intelligence sharing and the sharing of cyber security best practices.
 
Glenn Pasch
Chief Executive Officer
PCG Companies
As CEO of PCG Companies, Glenn Pasch works with clients to develop new strategies that will enable their businesses to become more visible, efficient and profitable. He continues to author articles for multiple industry publications. His book The Power of Connected Marketing is a best seller on Amazon. He is also co-author of Selling Cars in the Digital Age, which has been translated into four languages. As a highly requested speaker Glenn has been asked to help educate audiences throughout the U.S. and internationally, delivering keynotes and workshops on the topics of marketing strategy, business leadership, employee performance and the customer experience.
 
Anthony Pellarin
1st Vice President
Wells Fargo Advisors
Anthony Pellarin is the 1st Vice President with Wells Fargo Advisors. He joined the company in 2016. Anthony’s career started at Morgan Stanley in 2008 during the throes of the financial crisis and has since earned his Certified Financial Planner (TM) certification to help a select group of clientele. Anthony manages clients’ reinsurance company investments through comprehensive asset allocation and planning, investment strategies and risk management.
 
Chip Perry
President and Chief Executive Officer
TrueCar, Inc.
Chip Perry is president and chief executive officer of TrueCar, Inc. He is responsible for TrueCar's strategic direction, product vision and operations. Perry also manages TrueCar’s relationships with key external stakeholders, including dealers, dealer associations, automakers, consumers, regulators, affinity partners and investors. Perry joined TrueCar after serving as president and CEO of RentPath LLC. Previously, Perry led AutoTrader.com in 1997, serving as its CEO from the company’s inception until 2013. While there he guided AutoTrader’s evolution from a one-person startup into the world’s largest online automotive marketplace with an array of transformative digital solutions that have helped thousands of dealers expand their presence online.
 
Shaun Petersen
Senior Vice President of Legislative and Governmental Affairs
NIADA
Shaun Petersen, NIADA SVP Legislative & Governmental Affairs, concentrates on assisting business within the automotive industry comply with consumer protection regulations. He has represented both franchise and independent dealers, finance companies and marketing firms. Prior to joining NIADA in 2016, he had his own practice at MacMurray, Petersen & Shuster. Before entering private practice he was Senior Deputy Attorney General and Chief of Consumer protection Section under former Ohio Attorney General Jim Petro.
 
Captain Richard Phillips
Author / Keynote Speaker
The inspiration for the hit movie Captain Phillips and author of A Captain’s Duty: Somali Pirates, Navy SEALS, and Dangerous Days at Sea, Captain Richard Phillips was at the center of a dangerous drama in 2009 when his merchant vessel, the MV Maersk Alabama, was seized by Somali pirates in the first hijacking of a U.S. ship in more than 200 years. Having risked his own life to protect his crew, Phillips was taken by the pirates as a hostage and held in a small lifeboat. After a five-day ordeal, he was rescued by members of the famed Navy Seal Team 6. He’ll offer his perspective on the power of leadership, teamwork, training, belief in self and an unyielding, never-give-up attitude.
 
Mike Platts
Partner Development Manager
CARFAX
Mike Platts is a partner development manager with CARFAX. With more than a decade of automotive industry experience, Mike has key insight on how dealers can increase their success in today’s market. He has spent the last six years with CARFAX helping hundreds of dealer groups across the country utilize proven best practices that improve their used car and service operations. Mike joined CARFAX in 2008 as regional account manager. In this position Mike was responsible for managing a territory of about 200 dealer partners where he was responsible for developing healthy working relationships while increasing VHR usage and revenue.
 
Reggie Ponsford
Vice President of National Accounts
Spireon
Reggie Ponsford oversees sales for the vehicle finance market segment, including Buy Here-Pay Here, franchise, rental and power sports vehicle dealers, as well as direct and indirect lenders and strategic accounts. He previously served as vice president of national accounts, and was responsible for Spireon’s largest and most complex customers in the automotive space. Ponsford has over 18 years of sales and management experience within the wireless asset management and location-based services markets. Ponsford earned a bachelor’s degree in business and managerial economics at California State University, Long Beach.
 
Chad Randash
Owner
Randash Auto Center Inc.
Chad Randash is the owner of Randash Auto Center Inc. in Bozeman, Montana. He is the son of Edward Randash, who started Randash Auto & Truck Center in Billing, Montana over 20 years ago. Randash Auto is committed to the success of its client. This is proven by their track record of a consistently low repossession rate, followed by a delinquency rate of 3 percent or less over the last five years of business at their Bozeman location.
 
Mark Rappaport
President
EFG's Simplicity Division
Mark Rappaport brings more than 28 years of business acumen to his role as the president of EFG’s Simplicity Division. He is responsible for the development of new channels to deliver EFG’s existing product portfolio to market, as well as innovating new, needs-driven and customized products that enable clients to capture greater marketshare at lower cost per customer acquisition. Mark started his career with The Richards Group, and has led market development initiatives for blue chip brands, such as Fleet Boston Financial, Pizza Inn, TXU, Mrs. Baird’s, Grupo Bimbo, Jack Daniels, HCA Hospitals, Verizon and Motel 6. Mark holds a master’s degree from Northwestern University.
 
David Robertson
Cofounder and Executive Director
The Association of Finance & Insurance Professionals
David Robertson is a cofounding member and the executive director of The Association of Finance & Insurance Professionals, a nonprofit regulation education association. Founded in 1989, AFIP certifies new and used sales and F&I personnel employed by automobile, RV, motorcycle, and personal sports dealers to the state and federal regulations. AFIP also certifies captive and institutional lender and aftermarket product provider personnel. Mr. Robertson has been active in all facets of the retail automobile industry for more than 40 years. He is widely published in the trade and popular press – and has appeared on ABC 20/20 and MSNBC. He is an aggressive advocate for the F&I process, serves as an expert witness, and industry lobbyist. He holds an MBA from the Richard DeVos Graduate School of Management.
 
Majd Saboura
Director of Wholesale Business Development
vAuto
Majd Saboura has been working in the automotive industry across various sectors for over 9 years. For the past several of years, Majd delved into the wholesale industry to fully understand how to connect buyers and sellers worldwide. Majd Saboura possesses a unique combination of experience, skill and drive that has led to profitable business growth. He is currently working with vAuto, as Director of Wholesale Business Development, helping dealers gain a better understanding of how to utilize today’s technology and analytics to acquire the right car at the right price.
 
James Santistevan
President
New Mexico Independent Automobile Dealers Association
James Santistevan has been in the automotive industry 38 years. He started in a new car dealership, in the parts, service, and detail departments. He gradually worked his way into sales, finance and eventually management. In 1990 he started his own used car dealership with a few cars, and now after 27 years has become a full service dealer with a 15 bay Napa Auto Care Service Center, recondition and detail shop. He is a Certified Master Dealer, president of the New Mexico Independent Automobile Dealers Association, and a NIADA Certified Pre-Owned dealer.
 
Joseph Schumacher
Director of Certified Pre Owned Partnerships
CARFAX
Joseph Schumacher is the Director of Certified Pre Owned Partnerships at Carfax. He received his MBA from Northwood University in Automotive Marketing & Management and has over 30 years’ experience in the automotive industry. He leads Carfax initiatives with OEM and Independent Certified Pre-Owned Programs to develop innovative solutions that enable them to leverage the Carfax vehicle history database, products and brand to protect their programs and build sales.
 
Ken Shilson
President
National Alliance of Buy Here-Pay Here Dealers (NABD)
Ken Shilson, CPA, President, NABD, is known nationally for his expertise in subprime portfolio analysis services and BHPH issues in the automotive industry. He founded the National Alliance of Buy here pay here Dealers in 1999, which has become the largest special interest group for the BHPH industry.
 
Nathan Shneur
Extern
The chambers of the Honorable Margaret O’Mara Frossard (Ret.) of the Illinois Court of Appeals.
 
Johnny Shroyer
Vice President of Operations
Automotive Finance Corporation
Johnny Shroyer, vice president of operations, oversees all field operations at Automotive Finance Corporation (AFC). In this position, he manages, directs and coordinates operations for 29 branches located in AFC’s West Division. Johnny joined AFC in 2010 with more than 30 years of key industry experience. He holds a wealth of knowledge and insight due to a variety of leadership positions in the sales, sales management, field operations, financial services and automotive industries. Prior to joining AFC, Johnny held positions as a fixed and variable operations specialist with Reynolds and Reynolds, regional sales manager with Capital One Auto Finance, and vice president of sales with HSBC Bank of North America.
 
Robert E. Sickles
Managing Partner & Member
Broad and Cassel, the Firm's Commercial Litigation Practice Group
Robert E. Sickles, managing partner of the Tampa office of Broad and Cassel, is a member of the Firm's Commercial Litigation Practice Group. As part of his consumer finance practice, Mr. Sickles represents clients in all aspects of the automotive industry. He has served as counsel for more than 250 licensed motor vehicle dealerships in Florida alone. He also represents automotive dealers in Ohio and Georgia. Sickles also serves the automotive industry by acting as the outside general counsel to the Florida Independent Automobile Dealers Association. He also represents finance companies and lenders affiliated with the automotive industry and a substantial number of debt buyers and collection agencies. Mr. Sickles is a frequent writer and speaker on consumer finance issues and he is a regular presenter at automotive industry events.
 
Ariad Sommer
Chief Executive Officer
Ituran USA
Ariad Sommer is CEO of Ituran USA and brings a unique mix of proven business development skills and technical experience. He graduated Cum Laude with a degree in Information Technology from the Arison School of Business in Herzliya, Israel. His career started using his high tech skills as a business analyst and finance and operation manager at SeeRun Corporation. He has been working in the US automotive and finance industry since 2004, when he was chief operating officer and managing partner of AFS Acceptance. During this time, his key responsibilities were operations and financial management of a full service auto finance company that specialized in subprime credit. As an owner of both a Buy Here-Pay Here dealership and floor planning company, he speaks with real hands on knowledge.
 
Troy Spring
Founder and Chief Executive Officer
Dealer World
Troy Spring is the founder and CEO of Dealer World, a full service performance agency dedicated to the automotive industry. Growing Dealer World over the past 8 years to be a dominant force in the marketing and advertising world, Troy recently led his to team through the transformation to become what they now call a Performance Agency. Focusing on true lead generation, better ROI from the ad spend and holding themselves accountable to helping dealers perform better has proven to be a winning formula. This all stems from Troy’s background of upper management in the retail space. Having a deep understanding of what dealers want and what they are facing on a day to day basis has helped his company connect with dealers of every level as a true partner. Troy resides at the base of the Pocono Mountains in Pennsylvania with his wife and children.
 
Andrew Street
Dealer Online Marketing Group
Andrew Street is a former Facebook employee who helped develop and test Facebook’s small business advertising tools. After growing out of his role with Facebook, Street launched Dealer Online Marketing Group (OMG), an award winning ad agency best known for lead generation with car dealers. Dealer OMG has earned the status of Preferred Marketing Partner with Facebook and is a trusted resource to beta test and review new ad products on the platform. When he is not working with dealerships, Andrew fills his time adventure traveling with his wife, Claire, guest lecturing university marketing courses around Austin, and improving his neighborhood as the president of their Home Owners Association.
 
Natalie Suarez
National Business Development Manager
Warrantech Automotive, Inc.
Natalie Suarez is a seasoned professional with more than 23 years of experience in the automotive industry. She has held multiple roles for some of the nation’s top 10 auto groups. She is currently the national business development manager for Warrantech and is the lead instructor in the company’s finance training. In Natalie’s 20-plus years of automotive experience, she has been a salesman, general sales manager, business manager, finance director, regional director, lead trainer and a national manager. With past experiences, ongoing training, and advanced development of dealerships, Natalie seeks to help increase profit and productivity.
 
Robert Taar
Vice President of Sales and Client Services
Cox Automotive's Logistic Solutions
Robert “Bob” Taar is vice president of sales and client services for Cox Automotive’s logistics solutions, which include the Ready Logistics and Central Dispatch brands. In his role, he leads the sales and client service activities across the logistics suite of products. Taar joined the Cox Automotive family in 2011, beginning with the Ready Logistics brand, where he was responsible for managing the sales strategy, as well as developing and maintaining key client relationships to generate new business. Taar has spent much of his career focused on automotive remarketing and logistics, with more than 15 years’ experience in the industry. His career has spanned across the automotive landscape to create a consultative approach to client relationships and sales. He has held positions at Ally Financial, Vanguard Car Rental USA and National Car Rental Systems, among others.
 
Jim Taylor
President
Auto Data Direct, Inc.
Jim Taylor, president of Auto Data Direct, Inc., holds a bachelor's degree from Florida State University in government and international affairs and studied economics at the University of Basel Switzerland. An entrepreneur at heart, Jim Taylor has a passion for public/private business ventures that bring a common sense, small-business approach to complex regulatory processes at the state and federal level. In 1999, Jim founded Auto Data Direct, Inc. and pioneered the use of Internet-based access to driver license and automobile records maintained in government databases. Over the next 20 years, ADD became known for providing forward-thinking, industry-specific solutions delivered with responsive and personalized customer service.
 
Billy Threadgill
President
NIADA
Billy Threadgill is president of Van's Auto Sales in Florence, S.C. and president of the National Independent Automobile Dealers Association. Threadgill is a second-generation dealer, operating the dealership opened by his father Van on March 12, 1975. Billy has experience in all aspects of the dealership, from washing cars as a boy to running a related finance company, a U-Save auto rental franchise and a subsidized transit company that provides transportation to and from work for federal employees. Threadgill was recently honored by members of the South Carolina legislature for his continuous efforts to support the Free Enterprise system and to enhance the reputation of independent automobile dealers.
 
Elbert Tilghman
Marketing and Development
AutoZoom
Elbert Tilghman has been involved in the automobile industry since 1983, having worked in a Subaru dealership and a Toyota dealership where he was the special finance manager and was inducted into the Toyota Sales Society. He also was the senior vice president of credit at Search Capital, a publicly traded sub-prime finance company doing business in 36 states. He worked for CARS Protection Plus, an auto warranty company where he grew a territory to $2 million in annual sales. He was the general manager for AutoStar Solutions, a Dealer Management System software company where sales grew to over $13 million annually and was subsequently sold to DealerSocket. He has been a partner in AutoZoom since 2002 and two years ago came on full time to help develop marketing and develop systems for the company.
 
Gordon Tormohlen
Chairman
Illinois IADA
Gordon Tormohlen began his automotive career at the age of 13, working in various areas of the dealership and as an automotive consultant before running his own dealership. In 2003, Mr. Tormohlen sold his Chrysler franchise and opened Tormohlen’s Good People Automotive, a used vehicle dealership and finance company. Tormohlen is a National Automobile Dealer’s Association Certified Manager, a recipient of the Northwood University Dealer Education Award, and was the Illinois TIME Magazine Quality Dealer of the Year in 2000. In 2013, Tormohlen was selected as the Illinois Independent Auto Dealer of the Year. In addition to operating Buy Here-Pay Here dealerships in Illinois and Wisconsin, Tormohlen serves as Chairman of the Automotive Curriculum Committee for Northwood University, Chairman of the Illinois Independent Auto Dealers Association, and is NIADA’s Region III Vice President.
 
Travis Weisleder
Co-founder
InterActive Financial Marketing Group
Travis Weisleder is the co-founder of InterActive Financial Marketing Group, one of the first companies to ever market to the bad credit customer, starting back in 1989 with 1-800-CAR-LOAN. IFMG today leverages its marketing knowledge and brands to help its dealer partners sell more cars. IFMG’s offerings range from online lead generation, text messaging solutions and 800 number call processing. Mr. Weisleder is also a serial entrepreneur, having started various companies in high school and college before founding IFMG, having it become the largest in the space, selling it and subsequently buying it back. In between he started various ecommerce companies and has been an angel investor in various startups in the Richmond, Virginia area.
 
David Wiggins
Tax Principal
CliftonLarsonAllen, LLP
David Wiggins is a tax principal at CliftonLarsonAllen LLP, specializing in dealership taxation and consulting. He has been working with Buy Here-Pay Here dealerships and their owners for over 20 years. CliftonLarsonAllen LLP is a national firm with over 110 local offices throughout the U.S. Dave works in the dealership industry niche group with over 60 professionals dedicated to the auto and related finance company industry. He is a certified public accountant, certified financial planner, and certified fraud examiner.
 
Kerri Wise
Vice President of Dealer Education
TrueCar
Kerri Wise is vice president of dealer education at TrueCar. In her role, she leads dealer training initiatives and events focused on helping dealers understand the tools and best practices that can maximize their success on TrueCar. Kerri's automotive career spans nearly 19 years helping both dealers and OEMs improve their strategies using consumer trends, best practices and analytics. Prior to joining TrueCar, Kerri spent 4 years at Edmunds.com as an executive director of dealer training, leading both dealer and internal sales training. Kerri also spent 12 years at J.D. Power and Associates working in several areas including OEM sales and dealer consulting.
 
Marshall Zoerner
Co-owner and General Manager
Freeman Motor Company
Marshall Zoerner is co-owner and general manager of Freeman Motor Company, a luxury European car dealership and service center in Portland Oregon. He and wife Rachel have been married for over 12 years and have three kids: Elias, Evien, and Gianni. Marshall is an established member of NIADA’s 20 Group. He is a three time CMD dealer and attends over 80 hours of training a year to stay up on the latest technology and industry metrics. Marshall started when Freeman had only three employees selling 30 cars a month. Now, with 55 employees, a full service center and autospa, the store sells over 100 cars and closes 700 repair orders a month. A strong believer that success is the result of consistent training, Marshall has implemented training throughout every department at Freeman. After 17 years of experience in hiring, training, and growing a successful company, he has recently launched Dealer Consultant Pro, reaching out to help independent dealers in "untangling the mess" in their dealerships.