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| Mr. Caleb Baker General Manager, HRO Asia Talent2 Caleb is General Manager of the Talent 2 Managed Services team in Asia, and is responsible for setting the strategic direction, client engagement and overall operational management for Talent2's human resources outsourcing services across the region. With more than ten years of experience in the human resources and executive search industry both in Australia and Asia, Caleb has consulted with some of the region’s largest companies such as National Australia Bank, Hewlett Packard, EDS, Merrill Lynch, UBS and IBM. After beginning his career as an organisational psychology consultant with the National Australia Bank, Caleb moved into the executive search field. He worked at senior management levels within multi-national corporations and was responsible for the successful implementation and management of large accounts. Caleb obtained his Masters of International Human Resource Management and Marketing, Graduate Diploma in International Human Resource Management and his Bachelor of Arts in Psychology and Statistics from Monash University, Australia. | |
| Mr. Tibor Beles Vice President Business Process Outsourcing Oracle Corporation Tibor leads Oracle’s Business Process Outsourcing globally. Prior to Oracle, Tibor has served in leadership positions in SAP and IBM, held corporate and regional management positions in Europe and Asia Pacific and his responsibilities included sales, marketing and business development. He has been published in multiple articles for information technology and outsourcing media and is a frequent speaker at conferences. Tibor holds a Masters degree in Computer Science and a Harvard Business School Program for Management Development diploma. | |
| Mr. Michael Beygelman Senior Vice President Adecco Michael Beygelman is Senior Vice President, Business Development, At Adecco North America. His primary role is solutions architecture and commercialization of products and services, including global Recruitment Process Outsourcing ("RPO") sponsorship across all Adecco business lines. Previous adviser to numerous HR executives on human resource outsourcing (HRO), and an influential HRO and HR technology thought leader, Michael's experience also provides significant internal and external thought leadership for Adecco around Business Process Outsourcing (BPO). Most recently Michael was the Executive Director of the HR Outsourcing Association ("HROA"), where he directed all operating activities, and was instrumental in promoting education, the exchange of information, and the advancement of best practices in the HR outsourcing industry. During Michael's HROA tenure he was also responsible for the successful launch of the industry's largest RPO special interest group - the RPO Alliance - and the launch of HROA's Certified Professional Outsourcing ("CPO") curriculum. Prior to the HROA Michael held a number of senior and executive management positions for startup, private and publicly traded companies including Chairman of Acies Corporation, Chairman and CEO of iamindependent, inc., COO of Careerbay, LLC., Vice President Sales of MyBizOffice, Inc., and Director, Technical Consulting Services, The Netplex Group. He was named an HRO Superstar by HRO Today magazine in 2005 and then again for 2007. | |
| Ms. Rosaleen Blair CEO Alexander Mann Solutions Rosaleen Blair, the founder and CEO of Alexander Mann Solutions, is widely credited with pioneering the concept of recruitment process outsourcing in Europe, since. Since the company was founded in 1996, Alexander Mann Solutions has become the recognised global leader in recruitment process outsourcing (RPO), building world-class talent functions for its clients that cover permanent, contingent, internal mobility, graduate and talent resourcing programmes. Rosaleen continues to lead from the front, with her vision and creativity driving the business and its people forward to further success. In 2010 she was named as a Global HRO Superstar by HRO Today magazine and was the only UK representative on the list. This title can be added to her list of other notable achievements that include winning Ernst & Young's London Business Products & Services Entrepreneur of the Year in 2006, and the prestigious Veuve Clicquot Business Woman of the Year in 2007. | |
| Ms. Karen Browne President Advantage xPO Karen Browne is the president of Advantage xPO, an operating company of Advantage Resourcing, positioned in the top 1% of all staffing and professional services companies worldwide. She is responsible for the execution and global development of strategic workforce solutions that include recruitment process outsourcing (RPO), managed service programs, business process outsourcing (BPO) and strategic workforce planning services. Under her guidance and leadership Advantage xPO was most recently named as the #1 Global MSP provider of 2010 by HRO Today, on the heels of Karen’s 3rd annual HRO Superstar Award in recognition of her contributions and innovations within the RPO industry. She is a welcomed speaker and contributor on recruitment and employee retention-related topics and has been quoted in leading industry publications. With more than 13 years experience at the executive level, Karen has a BS and MA from Central Michigan University. | |
| Dr Chris Chan Assistant Dean, Faculty of Business and Economics & MBA Program Director Hong Kong University Dr. Chan is an Associate Professor in Accounting and Finance at the Faculty of Business and Economics, University of Hong Kong. He also serves as Assistant Dean and Director of HKU MBA programs. At HKU MBA, Dr. Chan is responsible for admissions, program management, budgets and finance, curriculum, student affairs, brand development and media relations. In 2009, Dr. Chan was awarded the Outstanding Teaching Award by The University of Hong Kong. This prestigious award was granted to five professors only among all faculty members of the University. He was also the winner of the Faculty’s Outstanding Teacher Award twice in four years, first in 2004 and again in 2008. Dr. Chan has developed an extensive executive education portfolio by being actively engaged in consulting projects and in-house executive education programs for a number of local and multinational firms in the Asia-Pacific region. His areas of specialty include talent acquisition in Asia, corporate branding evolution, business decision-making and effective corporate governance. Recent keynote speeches in HR forums include Singapore HR Congress and Business - Connect Exposition 2009, Hong Kong IHRM Conference 2009, Corporate Governance In Asia and China Post-Financial Crisis Opportunities. Dr Chan works with an impressive range of organizations and is renowned for his innovative and creative teaching methods. He has helped many international companies extend and develop their expertise across Asia Pacific including; LVMH, MinSheng Bank, ABN-Amro, Lucent Technologies, Agilent Technologies, General Mills, Hong Kong Government Civil Service Bureau, SGS, TAL, New World Mobility and South China Morning Post. | |
| 0 | Mr. Elliot Clark CEO SharedXpertise Elliot Clark is CEO of SharedXpertise, owners of CR, HRO, FAO magazines, conferences and online properties. As COO of Kenexa, a leading HR outsourcing provider, Clark helped take the company public and served as the company’s chief compliance officer and de-facto CRO. Clark holds a BS in economics from the Wharton School at the University of Pennsylvania. |
| Mr. Richard Crespin President of SharedXpertise & Global Executive Director of the HROA Richard Crespin is a successful entrepreneur, business and community organizer, and tireless advocate for global trade and corporate responsibility. He currently serves as the President of Member Services for SharedXpertise, the Executive Director of the Corporate Responsibility Officers Association, and the Global Executive Director of the HROA. In his role as Executive Director of the CROA, Richard oversees all aspects of the Association’s mission, operations, profit and loss, membership development, and member services. As Global Executive Director of the HROA, Richard has responsibility for the HROA’s worldwide mission and operations, spanning Asia, Europe, and North America. | |
| Ms. Jo-Ann Feely Global Client Relationship Director Alexander Mann Solutions Jo-Ann joined AMS in June of 2001 and is the Global Sector Lead for Investment Banking. She is responsible for aligning AMS's products and services to best support clients in the Investment Banking sector. Jo-Ann has worked as Client Relationship Director for a number of large-scale RPO clients including Deloitte, CSC, Prudential and Energis (now Cable & Wireless). During her time at AMS, Jo-Ann has also been responsible for developing a number of AMS’s strategic products including the AMS Outplacement Programme as well as having pioneered the development of AMS’s Talent Management programme, Talent Source, which is currently live with three major clients. Jo-Ann has published a number of articles on talent management and retention, and is a regular expert opinion in leading trade publications. Jo-Ann started her career as a researcher in executive search in the UK before moving to Chicago to work as a Senior Consultant for a well-established local search firm. Prior to joining AMS Jo-Ann was the EMEA Head of Recruitment marchFIRST (formerly Whittman-Hart / USWeb and the Mitchell Madison Group), a leading US IT/ Strategy / Branding Consultancy (14,000 employees, 48 offices across the globe) where she headed up a stand-alone, search based in-house recruitment department. Jo-Ann has a BA and an MA in English Language and Literature from University College Dublin. | |
| Ms. Susan Grace Rivera Managing Consultant & Former Head of HR – Globe Telecom The TLC Company Susan has an extensive and broad range of expertise in business as it relates to talent, leadership, organization and change management and she has crafted and executed people and organization strategies in various industries and business contexts. Susan is President of PARTHIA (Parenting, Teaching, Healing Initiatives and Advancements) a social advocacy company in the wellness realm and Managing Consultant in The Talent, Leadership, & Change Company (TLC). Previously she was a member of the Senior Executive Group and Head of HR in Globe Telecom Inc. In Globe she sponsored and championed the outsourcing of Globe’s HR systems to the Ayala HR Mall, and continues to consult with Globe on mission-critical projects. Her wealth of experience, innovation and thought leadership is borne out of key roles she has played in the past, such as Philippines country manager for Hewitt Associates and other senior management roles in the telecoms, broadcast, financial, services and consulting domains. To further contribute to job generation, sustainability and human development in the Philippines, she has also started a learning center – HIHIP (Hilot at Hilom Pilipinas) that trains wellness therapists in various healing massage modalities. She continues to engage actively in the talent, leadership and change consulting domains– very much aligned with achieving total wellness for individuals and organizations. Susan holds a BS in Psychology (Magna Cum laude) from the University of St. Tomas and an MA in Social Psychology from the Ateneo de Manila University. | |
| Mr. Paul Knowles Client Relationship Director Alexander Mann Solutions Paul joined Alexander Mann Solutions (AMS) in December 2008 and is now responsible for supporting the development, growth and management of the AMS International business in the field of Recruitment Process Outsourcing (RPO). With a career spanning more than 25 years in International Business across a variety of markets and business sectors including both IT & BPO, Paul has a unique blend of knowledge, skills and experience which has added significant added value within all organizations he has served. By background he is a broad based HR professional, however he has also worked in both Business Consultancy and Operational Management roles within the UK, Europe and Asia Pacific. Immediately prior to joining AMS Paul worked for Everest Consulting Group, a leading Dallas based strategic consulting and outsourcing advisory firm. As Engagement Director, Paul provided consulting advice and support to clients considering Shared Services and / or Outsourcing in the fields of IT, FAO, HRO and Contact Center support. Previously Paul was General Manager (UK & Ireland) of the then newly formed Siemens Business Services HRO unit. Prior to that he was instrumental in the establishment of Siemens Business Services (SBS), a new outsourcing division of Siemens AG, leading the HR “big deal” team on major cross boarder outsourcing engagements as well as supporting the establishment of new SBS business units across Europe and Asia. Before joining the SBS unit Paul had numerous HR management roles with Siemens including HR Director of Siemens Nixdorf Information Systems. Paul has both a first degree and post graduate qualification in Personnel Management at the London School of Economics and is a Fellow of the Chartered Institute of Personnel & Development. | |
| 0 | Mr Duncan McKee STIX - High performance results can only be achieved through collaboration, leadership and high performance. In this engaging session, professional musician Duncan will demonstrate the power of collaboration through the metaphor of music. Duncan McKee, Musician, Speaker, Composer, Educator and Creator of STIX-motivation through music |
| Mr. James Mendes Managing Director Futurestep Asia James Mendes is the Asia Managing Director for Futurestep, Korn/Ferry International’s talent acquisition recruiting subsidiary. Based in Hong Kong, James leads Futurestep’s operations across Asia - China, Hong Kong, India, Japan, Malaysia and Singapore. In addition, given James’ extensive RPO experience he spearheads RPO business development strategy across the region as RPO Solutions Leader. Most recently, James served as Managing Director and Sales Director Asia for Alexander Mann Solutions. Prior to AMS, he was with Capital Consulting, where he served initially in Europe before founding the Capital Consulting business in Asia, establishing a market leading business in Hong Kong, Singapore and Australia. For the past ten years, he has negotiated and managed complex cross-border outsourcing and talent management projects in Europe and Asia Pacific, working with global companies in the banking, IT, telecommunications, property and manufacturing sectors. Prior to this James worked in recruitment in London and Europe, having moved to London following his early sales career and retail business management studies in South Africa. | |
| Mr. Zachary Misko Global Director KellyOCG D. Zachary Misko is the Global Director and member of the Leadership Team at Kelly Services, Inc. Outsourcing & Consulting Group (KellyOCG). As the Global Director, Zachary works with Fortune 500 clients throughout the world to develop and implement innovative talent management solutions within a company. Prior to joining Kelly Services in 2001, Zachary managed Human Resource functions at a world-wide leader in Biotechnology and Life Sciences, Promega Corp, Madison, WI, and was employed as the Sr. Training Manager for Lands’ End, Dodgeville, WI. Zachary has over 15 years of broad Human Resource and management expertise in the Direct Merchant arena, Retail, Finance, Biotechnology, and Professional Services. Additionally, he has held various positions in the areas of Recruitment, Employment Law, Employee Relations, Consulting, Strategic HR Planning, Performance Management Programs, Training/Development and Compensation. Zachary has several certifications within the HR, training and development arena and has delivered 100+ seminars to date. He has completed advanced certification from DILHR and is certified in Affirmative Action and Diversity Hiring. Zachary is a Senior Executive Board Member of Best Practice Institute (BPI) and serves on the Advisory Board for Enticelabs. Additionally, Zachary has been a member of SHRM for the past 14 years and is the Past President of Metro Milwaukee SHRM. Metro Milwaukee SHRM is an association with over 900+ members and 12 Board of Directors. In addition, Zachary is an active member of the National Association of Personnel Services (NAPS) and has previously served on the board of directors for JMB Properties. | |
| 0 | Mr. Jim Morrison Managing Director Credit Suisse |
| Ms. Nicole Paulson Washko Vice President, Singapore Operations Pricoa Nicole has been involved in the relocation and international assignment industry since 1999 when she joined an international real estate company in China. In 2004, Nicole joined Pricoa Relocation and was tasked with setting up local operations in China. Since joining, Pricoa has expanded operations to four legal entities in China—from three employees to over 50—and successfully secured real estate consultancy licenses for Beijing and Shanghai, which now have "in house" operational capability. In her role as Vice President, China Operations, Nicole developed close relationships with Pricoa's network of suppliers across China as well as maintained client retention and satisfaction. Moreover, Nicole conducted a HR executive roundtable discussion on a quarterly basis and is a frequent speaker at industry events. In July 2009, Nicole assumed the role of Vice President, Singapore Operations, overseeing all business for Pricoa’s Singapore office. An American from Texas, Nicole moved to Singapore in July 2009. Prior to that, she lived in China for ten years and divided her time between Shanghai and Beijing. Nicole received her Bachelor’s degree in Arts from Oklahoma City University. In addition she completed a Chinese Language Program from Shanghai’s famous Jiao Tong University. Prior to working at Pricoa, Nicole worked as a Senior Manager, Residential Services (Shanghai); Associate Director, Residential Service (China); then Executive Director, Residential Services (Asia) at a leading real estate company. Nicole is a Mandarin speaker. | |
| Mr. Ragi Singh Head of Human Resources American International Assurance Company Currently, as Head of HR for AIA Singapore, Ragi has been facilitating transformation and change in the organisation through praxis. He has been leading the HR team to evaluate and implement HR practices that supports transformation and empowers the staff to be effective in very challenging times. He believes that only kind of learning which significantly influences behaviour is selfdiscovered or self-appropriated learning - truth that has been assimilated in experience (Carl Rogers). Using his experience in Organisations Learning, Leadership Development and Organisational Culture building, Ragi has helped AIA Singapore to turnaround from the challenges of '08 and '09 through praxis and by getting staff to apply their experiences and willingness in complex change situations. Ragi joined AIA in 2006 in the Learning & Development function and has used his experiences to build internal capabilities in organisational development, change management and HR practices that make a difference for employees. | |
| Mr Chaitanya Sreenivas HR Solutions Leader Asia Pacific Business Process Delivery IBM Chaitanya Sreenivas (Chinni) is the HR Solutions and Delivery Lead for Asia Pacific , IBM Business Procress Delivery. In his 8 years at IBM, he has covered several roles including that of Director of Client Operations at the IBM Manila Delivery Centre where he was responsible for both internal as well as commercial clients. This included end-to-end delivery for clients across the world. He has also been the Regional Delivery Lead for HR Delivery in India and was instrumental in the development of the Bangalore Delivery Centre. He has also worked on BTO transition as well as being the global lead for the development of IBM's Professional Development Framework. | |
| Mr. Terry Terhark Chief Executive Officer The Right Thing, Inc. Terry Terhark began his career in 1984 as an executive recruiter. Following his entrepreneurial sprit in 1990, he founded Selective Staffing, Inc., an innovator in recruitment process outsourcing that quickly signed on General Electric which led to many new clients. By 1998, Selective Staffing grew to 250 employees and was acquired by Aon Consulting to bolster is own outsourcing group. From 1998 – 2003, Terry served as senior vice president in Aon’s Employment Outsourcing Group and played a deciding role in the first major outsourcing deal with ATT, helping Aon significantly build its market share in the human resource outsourcing industry. The RightThing was founded in 2003 to solely focus on recruitment process outsourcing and establish a standard that would listen, explore and address the individual needs of each client. Since its inception, The RightThing has experienced exponential year-on-year growth in both revenue and employees and was named #1 Enterprise RPO Provider on HRO Today’s Baker’s Dozen list for 2008. Terry personifies his mantra and company namesake, “Do the right thing and good things will happen.” Setting the tone for the company’s ethics and culture, he built the foundation of The RightThing on the core values of flexibility, adaptability, commitment to each other, accountability, empowerment and trust. These standards are evident in both client and employee interaction. Recently named an “HRO Superstar” by HRO Today magazine for a third consecutive year, Terry and the company are regularly featured in industry publications and conferences. | |
