Frequently Asked Questions
Phone: 1-877-746-97571-877-746-9757 option 3
A general admission ticket costs $10.00 if you register online or $12.00 at the door. Crop parties cost $15.00 if you register online or $17.00 at the door. Workshop tickets start at $25.00.
Registering online offers you a $2 discount off your general admission or crop party ticket. Plus, you won't waste your precious show time waiting in line to buy tickets—and since many workshops sell out prior to the show, you won't risk missing out on an event you really want to attend! You'll also receive a free email newsletter with updates on classes, show specials, and other helpful information.
No. We regret that we are not able to accommodate over-the-phone registration at this time.
No, we cannot accept faxed registrations due to the issues associated with processing large volumes of faxed documents.
Credit cards and debit cards are the only acceptable forms of payment for our Online registration. For tickets purchased at the door, we accept credit and debit cards as well as cash.
Sure. You can purchase a daily general admission pass, which will give you access to shopping at the Vendor Fair.
Bring the following basic supplies to help you complete projects in workshops:
Check the individual workshop descriptions for additional supplies you'll need.
We work hard to finalize all information before we post it to the web site; however, as we work with sponsors and teachers to confirm and finalize classes and activities, details sometimes change. There are times when we may need to make adjustments to class and activity descriptions and prices. We apologize for any confusion or concern this may cause. Please note it's possible we may add classes to the schedule after registration has opened. But if any class or activity details change, we'll update those details online and notify registered attendees by email.
Due to increased processing costs, we no longer send your convention packet in the mail unless you request us to do so when you register. There is an additional $2.00 fee for that service. If you choose not to have it mailed to you, you will need to bring your confirmation email and a Photo ID to the Will Call area at the convention to pick up your packet. You will be emailed a copy of your schedule prior to the show. If you forget your schedule, tickets or wristband, you'll have to repurchase them onsite—so please remember to bring them!
Unfortunately, we are not able to increase the number of seats in full workshops or crops. We maximize our space to allow as many people as possible to attend classes and crops. After considering a combination of factors, such as how many people the room can hold and how many people an instructor is able to teach at one time, we set maximum class seat numbers and post that availability online. Manufacturers use these numbers to prepare class kits, and the facility uses them to set each room with the appropriate tables and chairs.
Yes, but we will need written and signed confirmation that you've given your friend permission to take your place. Simply write a letter that explains your situation and releases authorization to your friend to pick up your tickets. Be sure to name your friend and sign the letter! Your friend just needs to bring this letter and turn it in at the Will Call area in order to pick up your registration materials. If your friend is taking your place at a workshop, he or she will need a printout of your emailed confirmation along with the letter authorizing him or her to take your place.
No, we do not currently accept checks by phone, fax or over the internet.
It may be due to a variety of reasons. If difficulties persist, please contact your financial institution.
Sometimes financial institutions such as banks will put holds on an account while a merchant verifies whether there are enough funds in the related debit card bank account. The hold may be in place for as long as 24 hours. Even though the account has funds, the financial institution won't release the funds until the waiting period is over. Please call your financial institution and verify that your account does not have any holds.
Great American Scrapbook Convention-- Arlington Arlington Convention Center
1200 Ball Park Way
Arlington, Texas 76011
Log onto the site using your email address and reference number provided to you in your confirmation email
Our registration system allows you to purchase items for yourself and for other people; HOWEVER, you will still need pertinent information of each individual you are registering, including full name, address, telephone number, and email address. We need all this information in order to confirm our workshop attendee list and to make sure that we do not oversell a workshop.
No, some classes will have spaces available during the show, but we recommend you register online to secure the classes you want to take. Many classes fill up before the actual date of the convention.
If you want to go into the Vendor Fair, you will have to purchase a general admission ticket for each day you attend.
No. General admission, workshop and crop party tickets are sold separately. The only exception is the Shop & Crop ticket, a combination ticket that gets you access to the Vendor Fair as well as an all-day cropping area (not a crop party).
You may make changes to your schedule while online registration is open. Once online registration has closed, no changes, exchanges or refunds will be issued. You may add, exchange or remove classes, parties and general admission from your schedule as often as you like until online registration closes. If your changes result in a refund owed to you, you must contact GASC to have your credit processed. You can contact us at firstname.lastname@example.org.
To modify your registration, please click on the link below. You will need to enter your email address and your reference number. Your reference number you received in your confirmation email. If you did not receive a confirmation email, please email us at email@example.com and we will resend your confirmation email.
Modify Registration Link
Yes! To find out more about volunteering at the show, please visit here.
A couple of vendors are looking for help at the show. The work could include helping them set up their booth, restocking, running the cash register, tear down at the end of the show, etc. Each vendor’s request will be different. The vendors usually will require help for all three days. Each vendor will choose their own method of compensation for your time. For more information about vendors looking for help, please contact the vendor directly.
Children of all ages are welcome to join you as you shop on the show floor. However, please note that strollers are not permitted. Children 10 years of age or older are charged admission.
Yes. We want to make sure that every scrapbooker has a great time at The Great American Scrapbook Convention. The Arlington Convention Center is in compliance with the Americans With Disabilities Act, and the facility will do everything possible to accommodate your needs. While we cannot provide a foreign language or ASL interpreter, we can arrange for your interpreter to accompany you throughout the event at no additional class or admission cost.
If you are in need of motorized assistance at the show, please contact the following company for assistance. All rentals are at consumer’s expense.
Lone Star Mobility • (817) 469-4777(817) 469-4777 office • firstname.lastname@example.org
30. What happens if I want to make changes to my registration after online registration closes?
You can make changes to your registration up to the online close date. After online registration closes, no refunds, exchanges or changes can be made to your schedule.
We strive to provide a safe and pleasant convention for all attendees; therefore, no rolling totes or strollers will be allowed on the show room floor (except umbrella strollers for children only; we will consider umbrella strollers used to hold personal merchandise as totes and these will not be allowed on the show floor). A bag check area will be available in the convention center during Shopping hours for your convenience. You will be permitted to bring your rolling tote into the workshop rooms and the crop party rooms. We appreciate your understanding of this policy.