Modern Management Methods conference, LeanKanban NL 2013
 
What is the value of Social Capital?

Speaker
Jabe Bloom, CTO, TLC


Description
Social Capital is an organization's ability to exceed the performance of it's competitors by creating, distributing and leveraging TRUST. This talk explores the intangible nature of knowledge work, the problems of expertise and the special importance of social capital for enabling effective knowledge work systems.