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Sunpro Kenya

September 14 - 19, 2020

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Welcome!

Thank you for choosing Sunpro as your building materials supplier. We look forward to taking you on an unforgettable trip with Sunpro Rewards. We have traveled with customers all over the world to exciting destinations with unique experiences and incredible accommodations. Vacationing Sunpro Rewards style means you will experience all the local area has to offer through specially selected excursions, activities, and dining. Take a few minutes to review this website which includes upcoming trip details and then redeem your points and start planning your Sunpro Rewards adventure today!

Greg Templeman
President
Sunpro

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Trip Information

Sunpro's Signature Trip, September 14 - 19, 2020 to Kenya, Africa! Please take a moment to learn about our trip and complete registration.

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Trip Inclusions
  • Round-trip airfare for you and a guest from home cities to Nairobi, Kenya (NBO)
  • Deluxe VIP round-trip transfers on group travel dates between the airport and hotel
  • One (1) night at the beautiful Four Points Sheraton by Nairobi Airport
  • Round-trip private charter flight to the Maasai Mara National Reserve
  • Four (4) nights in a luxurious tent at Governor's Main Camp in the Maasai Mara
  • Full breakfast daily at each property
  • Group dinners and lunches as outlined in itinerary
  • Day/half-day activities as outlined in itinerary
  • All taxes, fees, and gratuities included


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Nairobi, Kenya

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Situated on the equator on Africa's east coast of the Indian Ocean, Kenya has been described as 'the cradle of humanity'. It encompasses savannah, lakelands, the dramatic Great Rift Valley, and mountain highlands. In the Great Rift Valley paleontologists have discovered some of the earliest evidence of man's ancestors. It's also home to wildlife like lions, elephants, and rhinos. From Nairobi, the capital, safaris visit the Maasai Mara Reserve, known for its annual wildebeest migrations, and Amboseli National Park, offering views of Tanzania's Mt. Kilimanjaro. In the present day, Kenya's ethnic diversity has produced a vibrant culture.

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Four Points by Sheraton Nairobi Airport

Located in the Nairobi Airport precinct for convenience, the hotel offers an invigorating space. Contemporary in design and created to delight the senses, our 172-room hotel offers all the modern amenities and comforts a traveler needs. From spacious rooms and signature Four Points beds, to rain showers and 42" LED TVs you will feel at home. If you like to keep your body energized we offer a rooftop pool and a fully-equipped fitness room. Our all-day dining restaurant, The Marketplace, serves a variety of wholesome and fresh international cuisine as well as a 24 hour menu.

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Maasai Mara National Reserve, Kenya

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Maasai Mara is situated in south-west Kenya and is one of Africa’s greatest wildlife reserves. Together with the Serengeti National Park in Tanzania it forms Africa’s most diverse, incredible and most spectacular eco-systems and possibly the world’s top safari big game viewing eco-system.

Maasai Mara National Reserve stretches 1,510 sq km (580 sq miles) and raises 1,500-2,170 meters above sea level. Add the conservancies and the area is at least twice the size. It hosts over 95 species of mammals and over 570 recorded species of birds.

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Governor's Main Camp

Governor's Camp nestles in the forest along the winding banks of the Mara River, it’s waters teeming with bird-life, hippo and crocodile, in the heart of Kenya’s Maasai Mara National Reserve.

The entire camp is under canvas with all of the comforts of a luxury hotel. The tents are big, bright and allow in lots of natural light. All tents are classic safari style each with en-suite bathrooms and a private verandah. There is a bar tent with deck overlooking the Mara River and dinning tent with views over the plains.

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Agenda

Below is a basic itinerary of events that will be taking place during your stay. You will have access to the app fpr any updates or changes while on the program.

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Activity


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Safari Game Drives

We will have the opportunity to participate in several game drives during our Kenya program. We are thrilled that you will have many chances to see the beautiful wildlife that Africa offers.

We recommend bringing binoculars and a camera to best capture the experience.

The 'Big Five' of Africa refers to the game animals: lion, leopard, rhinoceros, elephant, and Cape buffalo.

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Hot Air Balloon Safari

Fly over the plains, forests, and Mara River for a bird's eye view of the beautiful wildlife below.

Hot Air Safaris offers balloon flights in Kenya’s famous Maasai Mara National Reserve. The Mara is the northernmost part of the spectacular Serengeti-Mara ecosystem, home to the “Great Migration” and scores of other wildlife, including lions, cheetahs, elephants, rhinos, hippos, and crocodiles.

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Mobile App

To usher our trips into the mobile age, we now offer you a sleeker, greener alternative to communicate trip information to you! In a few months, you'll receive the invitation to download our mobile app which will help you receive up-to-date trip information. We will be communicating during the months leading up to travel as well as while we are in Kenya!

The mobile app features include:

  • All travel information built into one central location (not including flight itineraries)
  • Up-to-date daily agenda
  • Onsite updates through push notifications (be sure to enable push notifications in your settings!)
  • Custom profiles per user - upload a photo and contact info
  • Attendee to attendee messaging
  • Activity Feed to share photos, updates and more
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FAQs

PACKAGE INCLUSIONS

What's included in my travel package?
Trip Inclusions
  • Round-trip airfare for you and a guest from home cities to Nairobi, Kenya (NBO)
  • Deluxe VIP round-trip transfers on group travel dates between the airport and hotel
  • One (1) night at the beautiful Four Points Sheraton by Nairobi Airport
  • Round-trip private charter flight to the Maasai Mara National Reserve
  • Four (4) nights in a luxurious tent at Governor's Main Camp in the Maasai Mara
  • Full breakfast daily at each property
  • Group dinners and lunches as outlined in itinerary
  • Day/half-day activities as outlined in itinerary
  • All taxes, fees, and gratuities included
Whom should I tip?

Customary gratuities have been taken care of on your behalf for all resort and airport staff, as well as all staff involved in our functions. Gratuities for services you book yourself, such as the onsite spa, are not included and would be at your own discretion.

 

REQUIRED DOCUMENTATION

What type of identification / documentation is required for this program?

It is your responsibility to be in possession of the proper personal identification and travel documents for your trip. Guests without proper documentation will be denied transit and/or entry, and will not be eligible for a refund of travel or personal expenses. As requirements vary for each nationality and individual citizen's situation, we recommend all travelers verify their individual documentation requirements with their local consulate or a visa service, such as VisaCentral (https://visacentral.com/).

For travel that commences, terminates, or stops in any destination outside of the 50 United States, passengers of all ages are required to have a valid passport (including infants and children under the age of 18). Some countries may also require travel and/or tourist visas. Obtaining a passport and/or visa requires several weeks, so please plan appropriately. For more information about international travel, including passport validity and visa requirements, please visit the U.S. State Department Travel website, or contact your local embassy or consulate.

Do I need a temporary Visa to enter Kenya?

A travel visa is required for US citizens visiting Kenya. Kenya Immigration recommended that travelers apply for their visa using the evisa online application. This application and other information pertaining to the visa can be found at http://evisa.go.ke/single-entry-visa.html.

Unless you plan to stay longer than 90 days, or anticipate multiple visits, you will apply for a single entry visa. The evisa is only valid for 3 months so do not apply more than 3 months before your trip.

At least 1 week prior to your trip, you must follow these steps:

  • 1. Visit http://evisa.go.ke/single-entry-visa.html and create an online account
  • 2. Be prepared to upload the following items:
    • Clear color photo of your face
    • The expedition trip itinerary
    • Clear Image of passport bio data page
  • Pay the $51 online evisa fee
  • Download and print your completed eVisa form

Please note to bring the following items when arriving in country:

  • Completed and printed evisa form (see above)
  • Proof of $51 payment (done as part of the eVisa online process)
  • Copy of complete flight return itinerary
  • Valid passport

Citizens of other countries might be subject to different requirements to enter Kenya. Please consult international embassies and/or consulates for further information.

Visas can also be purchased upon landing at the airport, be sure to have $50 USD, in crisp new bills – they will not accept bills that have any rips or major wrinkles in them. You will need to fill out the visa form available upon arrival at NBO.

How do I apply for a U.S. Passport? How long does it take to get one?

Visit the U.S. State Department Passport website for more information about applying for a U.S. Passport, including passport fees. Please be advised that routine processing times can be 6-8 weeks, so please plan accordingly.

We recommend taking a photo of your passport on your phone and/or emailing it to yourself in the event your passport is lost, damaged or stolen while traveling. This will help expedite the passport replacement process in the unlikely event this should occur.

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PLANNING AHEAD

What will the weather be like? What should I pack?

September in Kenya is warm and dry. At this time of year, the average temperature ranges from 52°F (11 °C) to 79°F (26°C).

Suggestions include casual cotton clothing with a warm jacket or sweater for air-conditioned locales or cooler morning and evenings. Comfortable shoes are always suggested. Bright clothing is not recommended during safari drives. Don’t forget your camera and binoculars!

How much luggage can I take?

Most carriers charge a fee for checked luggage. Please check with your airline for current fees. Baggage allowance and costs vary by destination and fare type. Your carry-on must be able to fit in the overhead compartment or under the seat in front of you.

**Please note: Luggage on domestic flights in Kenya limited to 15kg per person (33 lb) in soft sided bag. You will be provided a soft sided safari bag upon arrival in Kenya. You will have the opportunity to transfer your clothing and belongings from your hard suitcase to your soft sided back before departing to the Maasai Mara the following morning. Your hard suitcases will be stored safely in Nairobi, and you will be reunited with them on the final evening before flying back home.

What items should I keep with me in my carry-on luggage?

Please pack your valuables and things you will need within the next 24 hours in your carry-on luggage. These include (but are not limited to) your passport/government issued ID, credit cards/cash, laptop, cell phone, jewelry, glasses, contact lenses and solution (note size limits), and medication. Your checked bags will be inaccessible or may become lost during the trip.

What items are prohibited in my carry-on luggage?

For an up-to-date list of items banned from carry-on luggage, please visit: http://www.tsa.gov/travel/security-screening/prohibited-items

Should I purchase travel insurance?

Because unforeseen circumstances may arise, we have purchased travel insurance for your upcoming trip! Morris Meetings & Incentives works with Arch RoamRight® to provide each participant a travel insurance plan which includes coverage for trip delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage; or baggage delay. The plan also includes non-insurance services of Worldwide Emergency Assistance supported by UnitedHealthcare Global. Please expect to receive an electronic version of your unique ID Card and Confirmation of Benefits just before your travel date.  Your Arch RoamRight ID Card will provide contact information for customer service inquiries before, during, and after your trip.

Do I need to have health insurance coverage in order to travel?

We highly encourage all travelers to carry proof of health insurance coverage. Mandatory health insurance coverage for entry into foreign countries can be required. Participants can be denied entry into countries that request proof of health insurance coverage and are unable to provide documentation. Medicare coverage does not apply or cover any medical needs outside the U.S. unless travelers have supplemental insurance such as Medicare Advantage and Medigap.

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FLIGHT ARRANGEMENTS & INFORMATION

Will I earn frequent flyer miles for my flight?

If you have a frequent flyer account with the airline you will be flying on, you may be eligible to earn miles for your flights. Mileage accrual methods vary from airline to airline, and some tickets may not be eligible for mileage accrual as dictated by the fare rules. Airlines with agreements (One World, SkyTeam, Star Alliance, etc.) typically allow mileage accrual on partner airlines. Check with the airline for specific information about mileage accrual eligibility.

Please note that there may be limitations/restrictions on Skymiles eligibility if the tickets are booked as part of group space.

Can my TSA Known Traveler Number (KTN) or Redress Number be attached to my reservation?

Please provide your KTN or Redress Number during registration, if possible, or provide it to your Flight Coordinator when confirming your flights. Please be advised that the name on your ticket must match the name on your KTN application and the name on the identification you are using to travel or in order to receive TSA Pre-Check benefits.

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UPGRADES

Can I pay to upgrade to First Class/Business Class/Premium Economy?

Your Flight Coordinator can provide you with the cost of upgrading to a premium cabin or seat upon request. Many airlines have premium seats with extra legroom and priority boarding for an additional cost. These seats can be purchased through your Flight Coordinator, on the airline’s website, or by contacting the airline’s reservations department.

Can I use my frequent flyer miles to upgrade?

Morris Meetings & Incentives does not have the ability to view mileage upgrade availability, and cannot quote the number of miles needed to upgrade. If you wish to use frequent flyer miles to upgrade, we suggest taking an air credit and speaking with your preferred airline directly.

Please note that there may be limitations/restrictions on Skymiles eligibility if the tickets are booked as part of group space.

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TICKET CHANGES / CANCELLATION

What if I need to cancel? Can I use my ticket in the future?

Unless otherwise stated, all tickets are non-refundable and expire one year from the date of issue. Fares are subject to change at any time based on availability, and are not guaranteed until ticketed. Any cost associated with changes made beyond the 24-hour cancellation time frame after the tickets have been issued will be at your expense, including penalty fees and applicable fare difference (fare difference may apply for changes made within 24 hours). Unless previously agreed upon, neither MMI nor the program sponsor will cover the cost of change fees or fare difference for voluntary changes and/or name corrections.

What if the name on my ticket does not match my identification?

In order to be in compliance with the TSA Secure Flight Program, both the TSA and the airlines require that the name on your reservation matches the name on the government-issued photo identification you present at the airport. This requirement supersedes any requirement for airline frequent flyer accounts to match the name on your ticket, and you may need to submit a request to have the name on your airline frequent flyer account changed to match your I.D.

Can I change the name on my ticket or my guest's ticket?

Unless otherwise stated, all tickets are non-transferable, which means that the name on the ticket cannot be changed. If your name is misspelled, or if you need to make a minor name correction, please contact the Flight Coordinator who booked your tickets. Be advised that name corrections made after the 24-hour free change and cancellation period may be subject to a name correction fee. 

Unless previously agreed upon, neither MMI nor the program sponsor will cover the cost of change fees for voluntary changes and/or name corrections.

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SEAT ASSIGNMENTS

Will my preferred seat type be assigned for me?

Flight Coordinators will do everything possible to assign you in your preferred seat type (e.g. window, aisle, bulkhead, etc.). However, seat requests cannot be guaranteed. If your preferred seat type is not available, a Flight Coordinator will assign the best seat type available.

Should I be concerned if I don't have a seat assignment? What if my guest and I aren't seated together?

In some situations it may not be possible to pre-assign seats at the time of booking, or assign you and your guest(s) seats together. This is either because all pre-assigned seating is full, or the airline has an open seating policy. If you do not have seat assignments when you arrive at the gate, (or if you wish to change your seat assignments), you may speak with the gate agent about available seats. A limited number of seats are held exclusively for gate agent use on the day of departure. As these seats are limited, it’s best to arrive at the gate at least an hour prior to departure for the best availability.

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CHECKING IN FOR YOUR FLIGHT

24 hours prior:

We strongly suggest checking in online for your flight. Online check-in is typically available within 24 hours of flight departure time. You can also pre-pay luggage fees, reconfirm/change your seat assignment, and sign up for flight updates. If you are ticketed n a group space booking, you will only be allowed to check in on your day of departure at the airport, to find out which type of ticket you have been issued, please contact your flight coordinator.

Day of Departure:

Please reconfirm your itinerary prior to leaving for the airport, as schedule changes and flight delays are common. You can also download the airline's mobile app to access your boarding pass and view flight changes/updates.

For international flights, the standard recommendation is three hours prior to departure. However, recommended arrival times vary by airport and may be longer, so it's best to check the airport website. This time accounts for parking, shuttles, check-in/baggage drop-off, security screening, and arriving at your departure gate no later than 30 minutes prior to your scheduled flight departure time.

At the airport:

At the check-in counter or kiosks, you'll be asked to present your identification and check your luggage (if any). If you are checking luggage, please verify it is checked through to your final destination (NBO). Keep in mind gate assignments can change, so keep an eye on the airport monitors for flight updates.

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AT THE AIRPORT

When should I be at the gate?

Most airlines close the boarding doors 10 minutes prior to the scheduled departure time to allow time to complete final paperwork and baggage loading. Whenever possible, passengers should be at the assigned departure fate no later than 30 minutes prior to the scheduled departure time for domestic flights. For international flights, passengers should arrive 45 minutes prior to scheduled departure time because gate agents will need to re-verify passports prior to boarding. Please check with the airline carrier, for their specific recommended gate time frames.

When does boarding begin?

Boarding typically begins 20-30 minutes prior to the scheduled departure time for domestic flights, and 45-60 minutes prior to the scheduled departure time for international flights. Depending on the connection airport, connecting flights may only allow as little as 30 minutes between the first flight arrives and the second flight departs. It is imperative that you get to your next gate as quickly as possible, and if needed, find a restroom within the vicinity of your next gate or use the lavatory onboard your next flight. Please check with the airline carrier, for their specific recommended boarding time frames.

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TRAVEL DOCUMENTS

When will I receive my travel documents?

You will be emailed your personalized Travel Summary a few weeks prior to travel. We will be preparing a mobile app* which will be available shortly before the trip. The app will be a wonderful and easy to use resource while you are on the go! Our app will include the agenda, trip information, answers to frequently asked questions and more. Specifics regarding when and how to download the app will be emailed out close to the trip. You will want to be sure to download the app before you leave.

* Data rates will apply when you are not connected to Wi-Fi at the various hotels we will be staying. Please note that internet while in the wild areas of Africa will be limited. Any resulting data charges would be at your own expense.

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GETTING TO THE RESORT

What is the transfer time between the Nairobi Kenya Airport and the Four Points Sheraton by Nairobi Airport?

The transfer time is approximately 5 minutes.

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SPECIAL NEEDS / MEDICAL ISSUES

How can I inform you of a medical condition, physical disability or special dietary needs?

You will be given the opportunity to inform us of any special needs during the registration process. We will do our best to accommodate your needs.

Will I need any vaccinations in order to go to Kenya?

Updating immunizations before travel is a good idea for your general health. Take your immunization records with you to the immunization clinic so they can be reviewed and updated.

Be sure you are aware of any required immunizations for the country where you will be traveling (see also the next FAQ below). You can view required immunizations on the CDC website. The Yellow Fever immunization is not required if coming from the United Sates, but it is highly recommended, as well as other immunizations recommended from your local travel clinic. See next FAQ below for more information about immunizations.

What do I need to know about Yellow Fever?

Health recommendation: Yellow fever is a risk in certain parts of Kenya, so CDC recommends the yellow fever vaccine for travelers 9 months of age or older to these areas.

Country entry requirement: The government of Kenya requires proof of yellow fever vaccination if you are traveling from a country with risk of yellow fever (this does not include the United States) - for complete list, see Countries with risk of yellow fever virus (YFV) transmission.

For more information on recommendations and requirements, see yellow fever recommendations and requirements for Kenya. Your doctor can help you decide if this vaccine is right for you based on your travel plans.

Note: Yellow fever vaccine availability in the United States is currently limited. If you need to be vaccinated before your trip, you may need to travel some distance and schedule your appointment well in advance. Find the clinic nearest you.

Click here to visit the CDC website.

What should I know about the Zika virus?

For information on prevention, transmission, and other facts related to the Zika virus, click here.

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STAYING IN TOUCH

How can I stay in touch with my family and friends back home?

The hotel and safari camp offer complimentary Wi-Fi, making email by far the most affordable way of staying in touch with those you leave behind. There are many popular web-based applications for staying in touch (WhatsApp, Skype, Facebook Messenger, etc.) Should you need to call however, we recommend using your cell phone or a calling card. Check with your mobile service provider prior to your departure because many offer affordable international plans. In-room phones usually charge substantial fees that must be settled upon departure.

What is the time difference?

Kenya is on East Africa Time (ICT).

 

RETURNING HOME

What should I know about customs procedures?

All articles will need to be declared upon reentry into the United States, including gifts. Residents are normally entitled to a duty-free exemption of $800. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older. Additional quantities may be entered, although they will be subject to duty and Federal excise taxes that will be assessed and collected at the port of entry. Up to 100 cigars and 200 cigarettes may also be included in the $800 duty exemption.

Please note that for any gifts received, payment of all applicable taxes, including but not limited to, customs and duty, VAT, sales and use, GST and/or income taxes will be the recipient’s responsibility. We cannot provide tax advice, please consult with your local tax adviser.

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DATA PROTECTION AND PRIVACY

What is the data protection policy regarding this event?

All Personal Data that is collected during the registration process that is necessary to fulfill travel and other service requests is protected and secure. The protective measures we use depend on the sensitivity of the information and the ways in which we collect, process, and store it. These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures, strict password protection protocols, and utilizing encryption software for all financial and other sensitive Personal Data transmitted on or through our sites.

To access our full Data Protection and Privacy Policy, click here.

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Contact Us

Please do not hesitate to contact us with any questions or concerns you may have prior to travel.

Event Support
1-801-483-6444
eventsupport@morrisincentives.com

Flight Coordinator
Candice Shino
1-801-483-6520
cshino@morrisincentives.com

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Redeem

Please fill out the information below to continue your registration.

To review the Rewards Catalog,

click here.

 

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