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| Sally Biles General Manager Planned Giving Guide Dogs NSW/ACT Remarkably, two out of every three Guide Dogs are funded by people who leave a gift in their Will to Guide Dogs NSW/ACT. Sally Biles is the General Manager Planned Giving at Guide Dogs NSW/ACT and over the past 5 years she has led the bequest team to meet the challenge of growth and sustainability of this significant income contribution. | |
| Suzanne Brown Manager, Bequests The Salvation Army Australia Suzanne is Manager, Bequests for The Salvation Army Australia. She is responsible for supporter retention, prospect generation, and marketing of The Salvation Army’s gifts in wills program which can contribute up to 50% of all fundraising revenue for the Salvos. Her team includes Team Leaders, Relationship managers and part time honoured friend representatives. Suzanne has worked in business development, sales and marketing at BOC, The Heart Foundation and Medibank. She has been with The Salvos for 3.5 years. The Salvation Army has sent bequest surveys to volunteers, prospects and supporters in the past and Suzanne will share some key learnings (Suzanne has a Bachelor of Science, an MBA, a Diploma of Nutrition and Certificate in Fundraising.) | |
| Stephen Burfield Planned Giving Manager, Fundraising Wesley Mission Prior to joining Wesley Mission in September 2015, Steve spent 11 years at the Salvation Army, including the position of Divisional Community Relations Director, where he played a key role in raising $9.5 million for the Salvation Army Emergency Appeal following the Blue Mountains bush fires in October 2013.
At Wesley Mission Steve oversees the planned giving team, which has a broad comprehensive bequest program including visitation and Wills days. Wesley Mission sees Wills days as a community service. Over the past number of months Steve and the Wesley Mission Team have trialled a new Wills day service where clients walk away with a completed Will on the day. This is done through a mutually beneficial partnership with a firm of solicitors who provide their staff and services, completing as many as 60 wills in a day. Over the past 2 years the team have seen their Wills days increase from 2 a year to 12. Buoyed by this success, Steve and his team anticipate this will assist in improving their acquisition of confirmed bequestors by 50% over the next five years. | |
| Maisa de Paiva Digital Strategy Manager, Fundraising Cerebral Palsy Alliance An activist at heart, Maisa is an experimental marketer. Her vision is to be a social change agent for better technologies, equality and education at a global level, via the distribution of wealth through sustainable fundraising. She Maisa brings a rare combination of expertise in both the digital and fundraising areas. In 2010 Maisa has joined her current employer, Cerebral Palsy Alliance, and has helped raise vital funds to provide essential support services, new technologies and fund ground-breaking research for people living with disabilities. She used her broad knowledge and fundraising skills base to contribute to a number of key areas. Most notably in bequests over the last few years. Her management of the bequest program has led to incredible growth in bequest prospects and increased sophistication in our targeting and channel mix. This achievement achieved sector-wide recognition at the FIA national awards, with the Cerebral Palsy Alliance bequest program being awarded the national winner in the Bequest category. | |
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