Customer Compliance Seminar 2019

October 29th, 2019 – October 30th, 2019
Purchase, New York

United States

Course Description

Hear first-hand from MasterCard compliance programs' designers and business owners how to best protect your business through compliance. Understand the rationale and guiding principles behind the programs and how best to engage with MasterCard in managing compliance. Walk away from this workshop with a better understanding of the rules and the tools you need to improve your company's compliance and chargeback performance and ecommerce merchant on-boarding.   


All presentations will be delivered in English.

Dress Code

Business casual is appropriate for all course sessions.

Cancellation Policy

Cancellation by the Academy of Risk Management:

MasterCard Academy of Risk Management reserves the right to cancel this event if an insufficient number of persons register. In that occurrence, MasterCard will make reasonable effort to notify each registered participant as much in advance as possible via the email address provided by the participant when registering. MasterCard will make a final determination two weeks prior to the start of the event.

MasterCard is not responsible for the reimbursement of travel expenses due to the cancellation of an event.

Cancellation by a Registrant:

All cancellations are required to be made in writing to Cancellations submitted ten business days prior to the start of the event will receive a 100% refund of the registration fees. No refunds will be issued for cancellations that occur after ten business days. "No show" registrants will be charged the full registration fee.

Registrants who are unable to attend, may send a replacement attendee. It is the responsibility of the original registrant to notify MasterCard, in writing three business days prior to the event confirming that they will not be able to attend and would like to send a replacement from the same organization.

MasterCard Attendance Policy

MasterCard reserves the right to restrict registration.