Please note, that the sessions including timings, format and speakers are subject to change.
| | | | | 08:00 - 18:00 | Registration Foyer in front of Sheikh Rashid | 09:00 - 09:30 | Accompanying Guests Welcome Gathering Sheikh Rashid F, Ground floor | 09:00 - 12:00 | VisitBritain (closed meeting) Dubai A+B, 1st floor | Watterston Associates (closed meeting) Dubai D, 1st floor | WPCOA (closed meeting) Dubai C, 1st floor | GainingEdge (closed meeting) Dubai E+F, 1st floor | 09:00 - 12:00 | First Time Attendees Introduction Programme Sheikh Rashid A+B, Ground floor | Chapter Chair Meeting (closed meeting) Fujairah A, 1st floor | 09:00 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours Bubble Lounge, 1st floor | 09:00 - 18:00 | Braindates The Hub, Ground floor | 10:00 - 17:00 | Tech Pavilion Opening Hours Sheikh Rashid F, Ground floor | 10:00 - 10:25 | Tech Pavilion: #EventTech: Trends & Insights for 2019 Sheikh Rashid F, Ground floor | 10:30 - 11:00 | Networking Break Sheikh Rashid F & Maktoum Lobby | 10:40 - 11:00 | CONNECT: mind|body - Wellness the new black (What is wellness, what makes it up? How can it be introduced in the workplace and events) Bubble Lounge, 1st floor | 11:15 - 11:45 | CONNECT: mind|body - Focus meditation for a great start into the day Bubble Lounge, 1st floor | 12:00 - 13:00 | Welcome Lunch - sponsored by Bahrain Tourism & Exhibitions Authority Exhibition Hall 8, Ground floor | 13:00 - 14:00 | Opening ceremony Sheikh Rashid E, Ground floor | 14:00 - 15:00 | Destination Marketing Sector Meeting Sheikh Rashid A+B, Ground floor | Meetings Management Sector Meeting Sheikh Rashid C, Ground floor | Meetings Support Sector Meeting Abu Dhabi B, 1st floor | Venues Sector Meeting Sheikh Rashid D, Ground floor | 14:00 - 15:00 | Transport Sector Meeting Dubai A+B, 1st floor | Association Executives Meeting (closed meeting) Ras Al Khaimah, 2nd floor | | | 14:30 - 14:55 | Tech Pavilion: Apps to Transform Your Events Team Sheikh Rashid F, Ground floor | 15:10 - 15:30 | CONNECT: mind|body - Breathing techniques to overcome jetlag and travel recovery Bubble Lounge, 1st floor | 15:00 - 15:30 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Youth Engagement Sheikh Rashid F, Ground floor | 15:30 - 16:30 | African Chapter Meeting Dubai E+F, 1st floor | Asia Pacific Chapter Meeting Sheikh Rashid D, Ground floor | Central European Chapter Meeting Sheikh Rashid A+B, Ground floor | France – Benelux Chapter Meeting Umm Al Qwain, 2nd floor | 15:30 - 16:30 | Iberian Chapter Meeting Dubai A+B, 1st floor | Latin American Chapter Meeting Dubai D, 1st floor | Mediterranean Chapter Meeting Dubai C, 1st floor | Middle East Chapter Meeting Sharjah D, 1st floor | 15:30 - 16:30 | North American Chapter Meeting Abu Dhabi A, 1st floor | Scandinavian Chapter Meeting Sheikh Rashid C, Ground floor | UK/Ireland Chapter Meeting Abu Dhabi B, 1st floor | Association Executives Meeting (closed meeting) Ras Al Khaimah, 2nd floor | 16:30 - 18:45 | ICCA General Assembly Sheikh Rashid E, Ground floor | 18:45 - 19:15 | Longstanding member reception (upon invitation only) Sheikh Rashid F, Ground floor | 19:30 | Transfers from the official hotels to Welcome Reception | 20:00 - 22:30 | Welcome Reception Armani Hotel Dubai | from 22:00 | Transfers from Welcome Reception to official hotels Armani Hotel Dubai |
| | | | | 06:15 - 08:00 | ICCA Charity Run 'N' Walk La Mer at Jumeirah Beach | 08:00 - 09:00 | Dubai World Trade Centre Site Inspection (pre-registration required) Hall 8 Main Entrance | 08:30 - 17:30 | Registration Foyer in front of Sheikh Rashid | 09:00 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours Bubble Lounge, 1st floor | 09:00 - 18:00 | Braindates The Hub, Ground floor | 09:00 - 18:00 | Tech Pavilion Opening Hours Sheikh Rashid F, Ground floor | 09:00 - 10:15 | Monday Morning Wake up Call Sheikh Rashid E, Ground floor | 10:15 - 10:40 | Tech Pavilion: How can event analytics improve customer engagement? Sheikh Rashid F, Ground floor | 10:15 - 10:45 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Engage the Stakeholders, Empower the Change Sheikh Rashid F, Ground floor | 10:25 - 10:45 | CONNECT: mind|body - Energizing and mind clearing meditation for mid-day rejuvenation Bubble Lounge, 1st floor | 10:30 - 12:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App) | 10:45 - 11:45 | Data Protection: 150 Days after GDPR Sheikh Rashid C, Ground floor | How AI and automisation will change the meetings industry Sheikh Rashid D, Ground floor | Body language - I hear what you are not saying Sheikh Rashid A+B, Ground floor | Venue Trend Survey Sheikh Maktoum D, Ground floor | 10:45 - 11:45 | Translating tech-speak into human language Sheikh Maktoum C, Ground floor | Demystifying blockchain Sheikh Maktoum B, Ground floor | Expo 2020 Dubai under two years to go and the legacy it will imprint on the region Sheikh Maktoum A, Ground floor | ICCA Association Database Training Ajman A, 1st floor | 12:00 - 12:45 | President’s Choice Session and Inspirational Woman Awards Sheikh Rashid E, Ground floor | 12:45 - 14:00 | Lunch – sponsored by IMEX Exhibition Hall 8, Ground floor | 14:00 - 17:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App) | 14:00 - 14:25 | Tech Pavilion: 3 Ways to Uncover the Attendee Journey Sheikh Rashid F, Ground floor | 14:30 - 14:55 | Tech Pavilion: Thought Leadership Panel Discussion Sheikh Rashid F, Ground floor | 14:00 - 15:15 | Pitching Masterclass - Part 1 Sheikh Maktoum D, Ground floor | Forensic case study of creative success in a crowded marketplace - SMACC Sheikh Rashid D, Ground floor | Faster Future - why and how companies are accelerating their plans and projects Sheikh Maktoum A, Ground floor | Meetings Mean Business Sheikh Maktoum B, Ground floor | 14:00 - 15:15 | Bidding - from the Core PCO's point of view Sheikh Maktoum C, Ground floor | Leveraging Neuroscience - To power individual and organisational change Sheikh Rashid A+B, Ground floor | Sustainability can't be an afterthought anymore: How can the GDS-Index help leverage your destination brand reputation and where to start? Sheikh Rashid C, Ground floor | | 14:00 - 15:15 | Research database one-on-one appointments (please book your personal appointment through the ICCA Meetings App) | 15:15 - 15:40 | Tech Pavilion: Top 7 Tips to Creating Eye-Popping Content & Images Sheikh Rashid F, Ground floor | 15:15 - 15:45 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Be part of meetings impact Sheikh Rashid F, Ground floor | 15:15 - 17:30 | Outside the box - Emirates Airline Crew Training Academy (pre-registration required) | Outside the box - Dubai Future Foundation (pre-registration required) | 15:45 - 17:00 | Pitching Masterclass - Part 2 Sheikh Maktoum D, Ground floor | Setting up future proof centres and venues Sheikh Maktoum A, Ground floor | The ICCA Souk Market - Irresistible Arabian Secrets to Maximise Value from your Membership Sheikh Maktoum B, Ground floor | The Middle East market and the growth of business events Sheikh Maktoum C, Ground floor | 15:45 - 17:00 | How to attract more start-ups to grow your local economy Sheikh Rashid D, Ground floor | How to use empathy as a powerful tool Sheikh Rashid A+B, Ground floor | | | 16:00 - 16:30 | CONNECT: mind|body - Mindfulness and focus techniques for the workplace and how to share some simple practices with your team Bubble Lounge, 1st floor | 19:00 | Transfers from the official hotels to CAT Night | 19:30 - 22:30 | CAT Night Jumeirah Beach Hotel | from 22:00 | Transfers from CAT Night to official hotels Jumeirah Beach Hotel |
| | | | | 08:00 - 09:00 | Dubai World Trade Centre Site Inspection (pre-registration required) Hall 8 Main Entrance | 08:30 - 17:00 | Registration Foyer in front of Sheikh Rashid | 08:30 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours Bubble Lounge, 1st floor | 08:30 - 08:50 | CONNECT: mind|body lounge - Morning centering mindfulness meditation Bubble Lounge, 1st floor | 09:00 - 10:15 | ICCA Best Marketing Award 2018 Sheikh Rashid E, Ground floor | 09:00 - 18:00 | Tech Pavilion Opening Hours Sheikh Rashid F, Ground floor | 09:00 - 18:00 | Braindates The Hub, Ground floor | 10:15 - 10:45 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Purpose Driven Leadership Sheikh Rashid F, Ground floor | 10:25 - 10:45 | CONNECT: mind|body lounge - Mudra Yoga - yoga for the hands and Chair Yoga - mindful movement exercises for the office and on the road Bubble Lounge, 1st floor | 10:30 - 18:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App) | 10:45 - 12:00 | Synergies and lessons shared between trade shows and international associations Sheikh Maktoum B, Ground floor | City strategies for over-tourism Sheikh Rashid A+B, Ground floor | Predicting the Future of Meetings: Kings versus Magicians Sheikh Rashid D, Ground floor | #Digitisedme Sheikh Maktoum A, Ground floor | 10:45 - 12:00 | Innovation put into practice Sheikh Maktoum C, Ground floor | ICCA Association Database Training Ajman A, 1st floor | | | 11:00 - 11:25 | Tech Pavilion: Propelling Business Forward via Your CRM System Sheikh Rashid F, Ground floor | 12:00 - 13:30 | Lunch - sponsored by Abu Dhabi Convention Bureau Exhibition Hall 8, Ground floor | 13:30 - 15:00 | CEO Deep Dive - Part 1 (pre-registration required) Sheikh Rashid C, Ground floor | Shaping your attendees' experience by using 5 Senses Sheikh Rashid D, Ground floor | Rock and Rule Your Reputation. Handling a Media Crisis in the Online Era Sheikh Maktoum A, Ground floor | Play the meeting design game Sheikh Maktoum C, Ground floor | 13:30 - 15:00 | Celebrating the "Incredible Impacts" of international association meetings organized in association with BestCities Global Alliance Sheikh Rashid A+B, Ground floor | Doing business across Cultures; how to communicate, cooperate and succeed! Sheikh Maktoum D, Ground floor | | | 13:30 - 17:00 | Research database one-on-one appointments (please book your personal appointment through the ICCA Meetings App) | 14:00 - 14:25 | Tech Pavilion: Security, Data Protection (GDPR) and PCI Compliance Sheikh Rashid F, Ground floor | 15:00 - 15:25 | Tech Pavilion: AV Equipment planning for convention and exhibition centers Sheikh Rashid F, Ground floor | 15:00 - 15:30 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Mobilising task forces in European Palliative Care Sheikh Rashid F, Ground floor | 15:00 - 17:15 | Outside the box - Emirates Airline Crew Training Academy (pre-registration required) | Outside the box - Dubai Opera (pre-registration required) | Outside the box - Dubai Future Foundation (pre-registration required) | | 15:10 - 15:30 | CONNECT: mind|body lounge - Energizing and mind clearing breath exercises for afternoon rejuvenation Bubble Lounge, 1st floor | 15:30 - 17:00 | CEO Deep Dive - Part 2 (pre-registration required) Sheikh Rashid C, Ground floor | The Association Expert Bazaar Sheikh Maktoum B, Ground floor | The Future Belongs To Us - Competition Sheikh Maktoum D, Ground floor | Future Meeting Space - new requirements, new formats, new meeting areas Sheikh Rashid A+B, Ground floor | 15:30 - 17:00 | Winning more association congresses: how to build long lasting relationships and manage leads more efficiently Sheikh Rashid D, Ground floor | | | | 15:45 - 16:10 | Tech Pavilion: Best Practices for Event Websites Sheikh Rashid F, Ground floor | 17:15 - 18:15 | Town Hall meeting: discussing Association membership (members only) Sheikh Rashid E, Ground floor | 17:15 - 18:15 | BestCities (closed meeting) Dubai D, 1st floor | Ungerboeck (closed meeting) Ras Al Khaimah, 2nd floor | GDS-Index (closed meeting) Dubai A+B, 1st floor | Australian Committee (closed meeting) Dubai E+F, 1st floor | 18:30 - 19:15 | Transfers from the official hotels to Farewell Dinner | 20:00 - 23:00 | Farewell Dinner Al Lisaili desert | from 22:00 | Transfers from Farewell Dinner to official hotels Al Lisaili desert |
| | | | | 00:00 - 23:55 | Transfers from the official hotels to the airport | 08:30 - 14:30 | Registration Foyer in front of Sheikh Rashid | 08:30 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours Bubble Lounge, 1st floor | 08:30 - 08:50 | CONNECT: mind|body lounge - Morning centering mindfulness meditation Bubble Lounge, 1st floor | 09:00 - 10:00 | The Copenhagen Denmark Lecture - sponsored by the Danish ICCA Members Sheikh Rashid E, Ground floor | 09:00 - 14:00 | Tech Pavilion Opening Hours Sheikh Rashid F, Ground floor | 09:00 - 14:30 | Braindates The Hub, Ground floor | 10:00 - 12:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App) | 10:00 - 10:25 | Tech Pavilion: The Future of the FOMO Factor Sheikh Rashid F, Ground floor | 10:00 - 10:30 | Networking Break Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Developing an Impact Journey Sheikh Rashid F, Ground floor | 10:20 - 10:40 | CONNECT: mind|body lounge - Improved focus techniques for the workplace and how to share some simple practices with your team Bubble Lounge, 1st floor | 10:30 - 10:55 | Tech Pavilion: Open Q&A Session: Apps Sheikh Rashid F, Ground floor | 10:30 - 11:45 | Driving profits via pricing: how psychological pricing and value quantification improve pricing and win rates for PCOs Sheikh Maktoum C, Ground floor | Meetings and the new industrial revolution Sheikh Maktoum D, Ground floor | The un-conference Sheikh Rashid D, Ground floor | Importance of smaller association meetings Sheikh Maktoum B, Ground floor | 10:30 - 11:45 | Are you ready for the future? Sheikh Rashid A+B, Ground floor | What we can learn from astronauts Sheikh Maktoum A, Ground floor | ICCA Association Database Training Ajman A, 1st floor | | 11:30 - 11:50 | CONNECT: mind|body lounge - Calming breath exercises for travel ease Bubble Lounge, 1st floor | 12:00 - 13:00 | Closing Session Sheikh Rashid E, Ground floor | 13:00 - 14:30 | Next Destination Lunch - sponsored by Houston Local Host Committee Exhibition Hall 8, Ground floor | 13:30 - 18:30 | Expo 2020 Dubai (pre-registration required) Meeting point: Local information & tours desk | 14:30 - 18:30 | Optional City Tour Meeting point: Local information & tours desk |
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