Please note, that the sessions including timings, format and speakers are subject to change.
| | | | |  08:00 - 18:00 | Registration
Foyer in front of Sheikh Rashid | | 09:00 - 09:30 | Accompanying Guests Welcome Gathering
Sheikh Rashid F, Ground floor | | 09:00 - 12:00 | VisitBritain (closed meeting)
Dubai A+B, 1st floor | Watterston Associates (closed meeting)
Dubai D, 1st floor | WPCOA (closed meeting)
Dubai C, 1st floor | GainingEdge (closed meeting)
Dubai E+F, 1st floor | | 09:00 - 12:00 | First Time Attendees Introduction Programme
Sheikh Rashid A+B, Ground floor | Chapter Chair Meeting (closed meeting)
Fujairah A, 1st floor | | 09:00 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours
Bubble Lounge, 1st floor | | 09:00 - 18:00 | Braindates
The Hub, Ground floor | | 10:00 - 17:00 | Tech Pavilion Opening Hours
Sheikh Rashid F, Ground floor | | 10:00 - 10:25 | Tech Pavilion: #EventTech: Trends & Insights for 2019
Sheikh Rashid F, Ground floor | | 10:30 - 11:00 | Networking Break
Sheikh Rashid F & Maktoum Lobby | | 10:40 - 11:00 | CONNECT: mind|body - Wellness the new black (What is wellness, what makes it up? How can it be introduced in the workplace and events)
Bubble Lounge, 1st floor | | 11:15 - 11:45 | CONNECT: mind|body - Focus meditation for a great start into the day
Bubble Lounge, 1st floor | | 12:00 - 13:00 | Welcome Lunch - sponsored by Bahrain Tourism & Exhibitions Authority
Exhibition Hall 8, Ground floor | | 13:00 - 14:00 | Opening ceremony
Sheikh Rashid E, Ground floor | | 14:00 - 15:00 | Destination Marketing Sector Meeting
Sheikh Rashid A+B, Ground floor | Meetings Management Sector Meeting
Sheikh Rashid C, Ground floor | Meetings Support Sector Meeting
Abu Dhabi B, 1st floor | Venues Sector Meeting
Sheikh Rashid D, Ground floor | | 14:00 - 15:00 | Transport Sector Meeting
Dubai A+B, 1st floor | Association Executives Meeting (closed meeting)
Ras Al Khaimah, 2nd floor | | | | 14:30 - 14:55 | Tech Pavilion: Apps to Transform Your Events Team
Sheikh Rashid F, Ground floor | | 15:10 - 15:30 | CONNECT: mind|body - Breathing techniques to overcome jetlag and travel recovery
Bubble Lounge, 1st floor | | 15:00 - 15:30 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Youth Engagement
Sheikh Rashid F, Ground floor | | 15:30 - 16:30 | African Chapter Meeting
Dubai E+F, 1st floor | Asia Pacific Chapter Meeting
Sheikh Rashid D, Ground floor | Central European Chapter Meeting
Sheikh Rashid A+B, Ground floor | France – Benelux Chapter Meeting
Umm Al Qwain, 2nd floor | | 15:30 - 16:30 | Iberian Chapter Meeting
Dubai A+B, 1st floor | Latin American Chapter Meeting
Dubai D, 1st floor | Mediterranean Chapter Meeting
Dubai C, 1st floor | Middle East Chapter Meeting
Sharjah D, 1st floor | | 15:30 - 16:30 | North American Chapter Meeting
Abu Dhabi A, 1st floor | Scandinavian Chapter Meeting
Sheikh Rashid C, Ground floor | UK/Ireland Chapter Meeting
Abu Dhabi B, 1st floor | Association Executives Meeting (closed meeting)
Ras Al Khaimah, 2nd floor | | 16:30 - 18:45 | ICCA General Assembly
Sheikh Rashid E, Ground floor | | 18:45 - 19:15 | Longstanding member reception (upon invitation only)
Sheikh Rashid F, Ground floor | | 19:30 | Transfers from the official hotels to Welcome Reception
| | 20:00 - 22:30 | Welcome Reception
Armani Hotel Dubai | | from 22:00 | Transfers from Welcome Reception to official hotels
Armani Hotel Dubai |
| | | | | | 06:15 - 08:00 | ICCA Charity Run 'N' Walk
La Mer at Jumeirah Beach | | 08:00 - 09:00 | Dubai World Trade Centre Site Inspection (pre-registration required)
Hall 8 Main Entrance | | 08:30 - 17:30 | Registration
Foyer in front of Sheikh Rashid | | 09:00 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours
Bubble Lounge, 1st floor | | 09:00 - 18:00 | Braindates
The Hub, Ground floor | | 09:00 - 18:00 | Tech Pavilion Opening Hours
Sheikh Rashid F, Ground floor | | 09:00 - 10:15 | Monday Morning Wake up Call
Sheikh Rashid E, Ground floor | | 10:15 - 10:40 | Tech Pavilion: How can event analytics improve customer engagement?
Sheikh Rashid F, Ground floor | | 10:15 - 10:45 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Engage the Stakeholders, Empower the Change
Sheikh Rashid F, Ground floor | | 10:25 - 10:45 | CONNECT: mind|body - Energizing and mind clearing meditation for mid-day rejuvenation
Bubble Lounge, 1st floor | | 10:30 - 12:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App)
| | 10:45 - 11:45 | Data Protection: 150 Days after GDPR
Sheikh Rashid C, Ground floor | How AI and automisation will change the meetings industry
Sheikh Rashid D, Ground floor | Body language - I hear what you are not saying
Sheikh Rashid A+B, Ground floor | Venue Trend Survey
Sheikh Maktoum D, Ground floor | | 10:45 - 11:45 | Translating tech-speak into human language
Sheikh Maktoum C, Ground floor | Demystifying blockchain
Sheikh Maktoum B, Ground floor | Expo 2020 Dubai under two years to go and the legacy it will imprint on the region
Sheikh Maktoum A, Ground floor | ICCA Association Database Training
Ajman A, 1st floor | | 12:00 - 12:45 | President’s Choice Session and Inspirational Woman Awards
Sheikh Rashid E, Ground floor | | 12:45 - 14:00 | Lunch – sponsored by IMEX
Exhibition Hall 8, Ground floor | | 14:00 - 17:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App)
| | 14:00 - 14:25 | Tech Pavilion: 3 Ways to Uncover the Attendee Journey
Sheikh Rashid F, Ground floor | | 14:30 - 14:55 | Tech Pavilion: Thought Leadership Panel Discussion
Sheikh Rashid F, Ground floor | | 14:00 - 15:15 | Pitching Masterclass - Part 1
Sheikh Maktoum D, Ground floor | Forensic case study of creative success in a crowded marketplace - SMACC
Sheikh Rashid D, Ground floor | Faster Future - why and how companies are accelerating their plans and projects
Sheikh Maktoum A, Ground floor | Meetings Mean Business
Sheikh Maktoum B, Ground floor | | 14:00 - 15:15 | Bidding - from the Core PCO's point of view
Sheikh Maktoum C, Ground floor | Leveraging Neuroscience - To power individual and organisational change
Sheikh Rashid A+B, Ground floor | Sustainability can't be an afterthought anymore: How can the GDS-Index help leverage your destination brand reputation and where to start?
Sheikh Rashid C, Ground floor | | | 14:00 - 15:15 | Research database one-on-one appointments (please book your personal appointment through the ICCA Meetings App)
| | 15:15 - 15:40 | Tech Pavilion: Top 7 Tips to Creating Eye-Popping Content & Images
Sheikh Rashid F, Ground floor | | 15:15 - 15:45 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Be part of meetings impact
Sheikh Rashid F, Ground floor | | 15:15 - 17:30 | Outside the box - Emirates Airline Crew Training Academy (pre-registration required)
| Outside the box - Dubai Future Foundation (pre-registration required)
| | 15:45 - 17:00 | Pitching Masterclass - Part 2
Sheikh Maktoum D, Ground floor | Setting up future proof centres and venues
Sheikh Maktoum A, Ground floor | The ICCA Souk Market - Irresistible Arabian Secrets to Maximise Value from your Membership
Sheikh Maktoum B, Ground floor | The Middle East market and the growth of business events
Sheikh Maktoum C, Ground floor | | 15:45 - 17:00 | How to attract more start-ups to grow your local economy
Sheikh Rashid D, Ground floor | How to use empathy as a powerful tool
Sheikh Rashid A+B, Ground floor | | | | 16:00 - 16:30 | CONNECT: mind|body - Mindfulness and focus techniques for the workplace and how to share some simple practices with your team
Bubble Lounge, 1st floor | | 19:00 | Transfers from the official hotels to CAT Night
| | 19:30 - 22:30 | CAT Night
Jumeirah Beach Hotel | | from 22:00 | Transfers from CAT Night to official hotels
Jumeirah Beach Hotel |
| | | | | | 08:00 - 09:00 | Dubai World Trade Centre Site Inspection (pre-registration required)
Hall 8 Main Entrance | | 08:30 - 17:00 | Registration
Foyer in front of Sheikh Rashid | | 08:30 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours
Bubble Lounge, 1st floor | | 08:30 - 08:50 | CONNECT: mind|body lounge - Morning centering mindfulness meditation
Bubble Lounge, 1st floor | | 09:00 - 10:15 | ICCA Best Marketing Award 2018
Sheikh Rashid E, Ground floor | | 09:00 - 18:00 | Tech Pavilion Opening Hours
Sheikh Rashid F, Ground floor | | 09:00 - 18:00 | Braindates
The Hub, Ground floor | | 10:15 - 10:45 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Purpose Driven Leadership
Sheikh Rashid F, Ground floor | | 10:25 - 10:45 | CONNECT: mind|body lounge - Mudra Yoga - yoga for the hands and Chair Yoga - mindful movement exercises for the office and on the road
Bubble Lounge, 1st floor | | 10:30 - 18:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App)
| | 10:45 - 12:00 | Synergies and lessons shared between trade shows and international associations
Sheikh Maktoum B, Ground floor | City strategies for over-tourism
Sheikh Rashid A+B, Ground floor | Predicting the Future of Meetings: Kings versus Magicians
Sheikh Rashid D, Ground floor | #Digitisedme
Sheikh Maktoum A, Ground floor | | 10:45 - 12:00 | Innovation put into practice
Sheikh Maktoum C, Ground floor | ICCA Association Database Training
Ajman A, 1st floor | | | | 11:00 - 11:25 | Tech Pavilion: Propelling Business Forward via Your CRM System
Sheikh Rashid F, Ground floor | | 12:00 - 13:30 | Lunch - sponsored by Abu Dhabi Convention Bureau
Exhibition Hall 8, Ground floor | | 13:30 - 15:00 | CEO Deep Dive - Part 1 (pre-registration required)
Sheikh Rashid C, Ground floor | Shaping your attendees' experience by using 5 Senses
Sheikh Rashid D, Ground floor | Rock and Rule Your Reputation. Handling a Media Crisis in the Online Era
Sheikh Maktoum A, Ground floor | Play the meeting design game
Sheikh Maktoum C, Ground floor | | 13:30 - 15:00 | Celebrating the "Incredible Impacts" of international association meetings organized in association with BestCities Global Alliance
Sheikh Rashid A+B, Ground floor | Doing business across Cultures; how to communicate, cooperate and succeed!
Sheikh Maktoum D, Ground floor | | | | 13:30 - 17:00 | Research database one-on-one appointments (please book your personal appointment through the ICCA Meetings App)
| | 14:00 - 14:25 | Tech Pavilion: Security, Data Protection (GDPR) and PCI Compliance
Sheikh Rashid F, Ground floor | | 15:00 - 15:25 | Tech Pavilion: AV Equipment planning for convention and exhibition centers
Sheikh Rashid F, Ground floor | | 15:00 - 15:30 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Mobilising task forces in European Palliative Care
Sheikh Rashid F, Ground floor | | 15:00 - 17:15 | Outside the box - Emirates Airline Crew Training Academy (pre-registration required)
| Outside the box - Dubai Opera (pre-registration required)
| Outside the box - Dubai Future Foundation (pre-registration required)
| | | 15:10 - 15:30 | CONNECT: mind|body lounge - Energizing and mind clearing breath exercises for afternoon rejuvenation
Bubble Lounge, 1st floor | | 15:30 - 17:00 | CEO Deep Dive - Part 2 (pre-registration required)
Sheikh Rashid C, Ground floor | The Association Expert Bazaar
Sheikh Maktoum B, Ground floor | The Future Belongs To Us - Competition
Sheikh Maktoum D, Ground floor | Future Meeting Space - new requirements, new formats, new meeting areas
Sheikh Rashid A+B, Ground floor | | 15:30 - 17:00 | Winning more association congresses: how to build long lasting relationships and manage leads more efficiently
Sheikh Rashid D, Ground floor | | | | | 15:45 - 16:10 | Tech Pavilion: Best Practices for Event Websites
Sheikh Rashid F, Ground floor | | 17:15 - 18:15 | Town Hall meeting: discussing Association membership (members only)
Sheikh Rashid E, Ground floor | | 17:15 - 18:15 | BestCities (closed meeting)
Dubai D, 1st floor | Ungerboeck (closed meeting)
Ras Al Khaimah, 2nd floor | GDS-Index (closed meeting)
Dubai A+B, 1st floor | Australian Committee (closed meeting)
Dubai E+F, 1st floor | | 18:30 - 19:15 | Transfers from the official hotels to Farewell Dinner
| | 20:00 - 23:00 | Farewell Dinner
Al Lisaili desert | | from 22:00 | Transfers from Farewell Dinner to official hotels
Al Lisaili desert |
| | | | | | 00:00 - 23:55 | Transfers from the official hotels to the airport
| | 08:30 - 14:30 | Registration
Foyer in front of Sheikh Rashid | | 08:30 - 17:00 | CONNECT: mind|body lounge - Lounge opening hours
Bubble Lounge, 1st floor | | 08:30 - 08:50 | CONNECT: mind|body lounge - Morning centering mindfulness meditation
Bubble Lounge, 1st floor | | 09:00 - 10:00 | The Copenhagen Denmark Lecture - sponsored by the Danish ICCA Members
Sheikh Rashid E, Ground floor | | 09:00 - 14:00 | Tech Pavilion Opening Hours
Sheikh Rashid F, Ground floor | | 09:00 - 14:30 | Braindates
The Hub, Ground floor | | 10:00 - 12:00 | One-on-one meetings with Regional Directors (please book your personal meeting through the ICCA Meetings App)
| | 10:00 - 10:25 | Tech Pavilion: The Future of the FOMO Factor
Sheikh Rashid F, Ground floor | | 10:00 - 10:30 | Networking Break
Sheikh Rashid F & Maktoum Lobby | Campfire Sessions: Developing an Impact Journey
Sheikh Rashid F, Ground floor | | 10:20 - 10:40 | CONNECT: mind|body lounge - Improved focus techniques for the workplace and how to share some simple practices with your team
Bubble Lounge, 1st floor | | 10:30 - 10:55 | Tech Pavilion: Open Q&A Session: Apps
Sheikh Rashid F, Ground floor | | 10:30 - 11:45 | Driving profits via pricing: how psychological pricing and value quantification improve pricing and win rates for PCOs
Sheikh Maktoum C, Ground floor | Meetings and the new industrial revolution
Sheikh Maktoum D, Ground floor | The un-conference
Sheikh Rashid D, Ground floor | Importance of smaller association meetings
Sheikh Maktoum B, Ground floor | | 10:30 - 11:45 | Are you ready for the future?
Sheikh Rashid A+B, Ground floor | What we can learn from astronauts
Sheikh Maktoum A, Ground floor | ICCA Association Database Training
Ajman A, 1st floor | | | 11:30 - 11:50 | CONNECT: mind|body lounge - Calming breath exercises for travel ease
Bubble Lounge, 1st floor | | 12:00 - 13:00 | Closing Session
Sheikh Rashid E, Ground floor | | 13:00 - 14:30 | Next Destination Lunch - sponsored by Houston Local Host Committee
Exhibition Hall 8, Ground floor | | 13:30 - 18:30 | Expo 2020 Dubai (pre-registration required)
Meeting point: Local information & tours desk | | 14:30 - 18:30 | Optional City Tour
Meeting point: Local information & tours desk |
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