Frequently Asked Questions

HOW Design Live


Conference details
1. When is HOW Design Live 2012?
2. Where is HOW Design Live 2012 taking place?
3. Who is HOW Design Live 2012 for?

Registration questions
1. How do I register?
2. How much will it cost to attend?
3. Can I register on-site at HOW Design Live 2012?
4. Do I have to choose my sessions when I register?
5. What registration options do I have, and what does each include?
6. Can I get a receipt/invoice for my registration?
7. Is the Group Rate a per-person cost, or is that for the whole group? Can group members register simultaneously?
8. Can I make my hotel reservation when I register?
9. When is the Early-Bird registration deadline?
10. How do I use a discount code I've received to save on registration?
11. How do I receive the student registration rate?
12. What is your Federal Tax ID number?
13. What is your cancellation policy?
14. What if I have a registration question that isn't answered here?

Travel and Lodging

Using this site
1. Is it safe for me to register using my credit card on the HOW Design Live 2012 site?
2. What if I'm having problems with the online registration process?
3. I'm having some difficulty just viewing the pages on your Web site. Can you help?

Other questions
1. How can I recommend a speaker, or let you know I am interested in speaking myself?
2. I have a session idea for HOW Design Live 2012—how can I tell you about it?
3. Can I receive printed materials about HOW Design Live 2012?
4. How do I subscribe or unsubscribe to the e-newsletter for one or more of the HOW Design Live Conferences?
5. Can my company sponsor or exhibit at HOW Design Live 2012?
6. Can I get a list of who's attending HOW Design Live 2012?
7. Do you accommodate special needs?
8. What if I have a question about HOW Design Live 2012 that isn't answered on this site?

When is HOW Design Live 2012?
How Design Live 2012 is comprised of 4 separate design conferences that take place Thursday, June 21 through Monday, June 25, 2012. The Creative Freelancer Conference (CFC) will take place June 21-22, the InHOWse Managers Conference (IHMC) will take place June 21-23, and the HOW Design Conference (HDC) and The Dieline Package Design Conference (DPDC) will both take place June 22-25. All conferences will take place in Boston.
 
Where is HOW Design Live 2012 taking place?
HOW Design Live 2012 is being held at the Hynes Convention Center in Boston, MA, located at 900 Boylston Street, Boston, MA 02115.

Who is HOW Design Live 2012 for?
The HOW Design Live program was created with designers, art directors, creative directors, illustrators, production managers, studio owners, advertising managers, marketing managers and communications managers in mind. In short, if you're a graphic design professional, the HOW Design Live is for you! You’ll rethink your approach to work and life, connect with like-minded allies, hear from creative visionaries, and discover new tools to make your job more satisfying and productive than ever before.
The HOW Design Conference focuses on graphic design creativity, business and technology. InHOWse is geared toward in-house design and creative-service managers, while CFC is geared toward designers, copywriters, illustrators, photographers and all other creative solopreneurs. The Dieline Package Design Conference is for package designers looking to expand their skills and career opportunities.  

How do I register?
Registration for HOW Design Live 2012 is now open. Click here to register online. Registrations can also be faxed to 513-531-0798, Attn: HOW Design Live or mailed to:

HOW Design Live
Registration Dept.
10151 Carver Road, #200
Blue Ash, OH 45242

How much will it cost to attend?
Please visit the registration page for a complete price list.

Can I register on-site at HOW Design Live 2012?
Yes, on-site registrations will be accepted, unless the individual conferences sell out. Because some sessions and workshops may sell out in advance, we recommend you register as early as possible for your first pick of HOW Design Live events.

Do I have to choose my sessions when I register?
While it is not required that you choose your sessions when you register, we strongly encourage you to do so. This not only speeds up the registration process and provides a tangible record of your selections, it also helps ensure you'll get into the sessions you want should a session sell out. Once registered, you are welcome to access your personal registration and add/remove/change sessions at any time.

What registration options do I have, and what does each include?
Attendees can choose from several full-conference registration options. A number of optional items are also available for an additional fee. You'll find complete registration details here and more on optional items here.

Can I get a receipt/invoice for my registration?
You can click on the Invoice/Receipt button in your confirmation email (received upon completion of your registration) to print your receipt.

Is the Group Rate a per-person cost, or is that for the whole group?
The Group Rate is a per-person registration cost. To qualify for group registration prices, at least three people must register and the attendees must be from the same company. If you are registering online, the registration system will require that you register all 3 attendees, one right after another. If mailing or faxing your registrations, we must receive them at the same time. Please note that each member must sign up individually and select his or her own agenda of sessions and events.

Your group can comprised of any combination of HDC group, IHMC group, DPDC group or BIG Ticket registrations. For instance, your group may include 2 HDC group and 1 BIG Ticket registration or it may include 1 DPDC and 2 IHMC registrations. However, each attendee’s fee will reflect their registration type (group or BIG Ticket). Please contact us with any questions regarding the Group registration.

Can I make my hotel reservation when I register?
No, but you can make your reservations via Web, phone or fax. You'll find complete information on the travel page. Please be sure to make your reservations early, as our room blocks fill quickly.

When is the Early-Bird registration deadline?
The Early-Bird registration deadline is March 30, 2012. Beginning at 3:01 AM Eastern Time (12:01 AM Pacific Time) on March 31, 2012, the regular rates become effective.

How do I use a discount code I've received to save on registration?
If you would like to use a discount code that you've received, you are welcome to do so. Simply enter the code in the box on the first page of the registration process, just under your email address. The site will automatically calculate your registration fees and subtract the discount on the next registration page. If you are mailing or faxing your registration, be sure to include the code.

Please read the discount code instructions carefully; most discounts can not be applied to all registration options. Attendees may only use 1 coupon per registration.

If you are a member of the Design Insider Program, please enter your discount code in the box on the first page of the registration process, just under your email address to receive your 10% discount. Members have been emailed a code specifically for this discount.

How do I receive the student registration rate?
To qualify for the student rate, you must submit a copy of your student ID, proof of 12 current credit hours, and a paid receipt for the current semester/term to howdesignlive@fwmedia.com or fax to 513-531-0798, attn: HOW Design Live. Be sure to include your name and email address. After documentation is reviewed and accepted, you will receive a discount code via email to use online when you register.

What is your Federal Tax ID number?
Our Federal Tax ID is 20-2955953. We are F+W Media, Inc. doing business as HOW Design Live. Please contact us for a current W-9.  Please note that our offices have moved and any W-9 you may have used in the past will not have our current information.

What is your cancellation policy?
If you must cancel for any reason, please notify us in writing via email at howdesignlive@fwmedia.com no later than May 4, 2012. Your registration fee will be refunded, less a $250 processing fee ($150 for Creative Freelancer Conference registrations). No refunds will be made after this date for any reason. Substitutions may be made by fax or email until May 31, 2012. After this date, all substitutions must be made on-site.

What if I have a registration question that isn't answered here?
If you have further questions, please contact us. We'll promptly answer any questions you have about HOW Design Live or registering for one of the individual conferences.

Where can I find information about official hotels?
Please visit our travel page for complete information on our official conference hotels and things to do in Boston during your free time.

Is it safe for me to register using my credit card on the HOW Design Live 2012 site?
Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address and credit card information are secure.

What if I'm having problems with the online registration process?
If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and re-launching your browser, and/or restarting your computer. Also, be sure you are not blocking cookies in your browser's preferences (cookies are required for the registration form to work). If the issue persists, contact us and explain your problem in as much detail as you can.

I'm having some difficulty just viewing the pages on your website. Can you help?
The HOW Design Live 2012 website uses several web technologies, including JavaScript and Cascading Style Sheets, which depend upon the browser to interpret correctly. Our site is optimized for version 6.x browsers and higher (e.g., Netscape 7.0+, Mozilla 1.4+, Firefox 1.0+, Safari 1.0, or Microsoft Internet Explorer 7+ for PCs or 5.2+ for Macs), and a video resolution of at least 800x600.
If you are using an older browser, or a browser that does not support these technologies, but want to learn more about the conference, please feel free to call us at 800-436-8700, option 2 (outside the U.S., call 513-531-2690 ext. 11450). We'll be happy to answer any questions you may have about the conference, and we can send you a printed brochure via postal mail if you have yet to receive one.

If you want to upgrade your browser, you can download the latest free versions of one of the following popular browsers:

• Firefox
• Safari
• Internet Explorer

If you have technical questions about the website itself, please contact us.

How can I recommend a speaker, or let you know I am interested in speaking myself?
Please contact us to recommend a speaker or complete and submit the speaker application form. Please email completed forms to howspeakers@fwmedia.com or fax to 513-531-0798 Attn: HOW Design Live.

I have a session idea for HOW Design Live 2012—how can I tell you about it?
Please contact us to send us session ideas.

Can I receive printed materials about HOW Design Live 2012?
Please contact us if you'd like to receive a brochure or be added to our mailing list. Be sure to provide complete postal information with your request.

How do I subscribe or unsubscribe to the e-newsletter for one or more of the HOW Design Live Conferences?
To subscribe to the e-newsletter for the HOW Design Conference, the InHOWse Managers Conference, the Creative Freelancer Conference and/or The Dieline Package Design Conference, simply enter your email address in the box on the right-hand side of the home page for that conference (you’ll find it under the large “REGISTER” box).  To unsubscribe, follow the instructions at the bottom of the newsletter.

Can my company sponsor or exhibit at HOW Design Live 2012?
Please contact us for information on sponsoring or exhibiting.

Can I get a list of who's attending HOW Design Live 2012?
We will first post the list of HOW Design Live 2012 attendees after the Early-Bird deadline has passed. From there, the list will be regularly updated as people register.
 
Do you accommodate special needs?
Yes. We make sure our facility has total accessibility, and we do whatever is needed to make attending the Conference as convenient as possible for all attendees. If you have a special need, please contact us after you have registered and we'll make special arrangements, if necessary.

What if I have a question about HOW Design Live 2012 that isn't answered on this site?
Contact us or phone us at (800) 436-8700, option 2 with further questions. Outside the U.S., call us at (513) 531-2690 ext. 11450.