Dental Practice Growth - Art of Persuasion
Increase your Treatment Acceptance by Improving your Patient Communication Skill
09:00 - 18:00Dental Practice Growth - Art of Persuasion - Increase your Treatment Acceptance by Improving your Patient Communication Skill

Ms. Eniko Simon-Sheeran

DDS, Head of Professional Services - Switzerland

Date: Monday, 04 February 2018
Time: 09:00 - 18:00
Venue: Novotel World Trade Centre Hotel
Course Fee: AED 2,200
Teaching Method: Course


The objective of this lecture is to showcase to the delegates the importance of communication in building loyal patient base and increase patient satisfaction in a dental clinic.

Eniko will be teaching ethical"sales in dentistry and how effective patient communication can increase the dentists' uptake of treatment plans, achieve prices their service deserves and deal with patient objections confidently.

Eniko will be presenting a 6 steps communication model tool for the delegates to use in their clinic to enhance patient satisfaction and increase treatment conversion.

Eniko also will be talking about why patient communication plays such a significant role of achieving Patient Experience Excellence.

Learning Objectives

  1. Delegates will be able to go back to their clinic and implement a more effective Consultation structure.
  2. Delegates will be able to build stronger relationships with your patients in a shorter space of time.
  3. Learn how to ask the right questions to understand the true needs of your patients.
  4. Learn how to overcome objections and make your patients accept the proposed treatment plan.
  5. Delegates will be able to talk about money with their patients more confidently.

Who Should Attend?

  • General Practitioners
  • Specialists
  • Dental Hygienists
  • Dental Students

Course Outline

09:00 - 10:30 Building long lasting relationships
Asking the right questions
10:30 - 11:00 Coffee Break
11:00 - 12:00 Providing a solution - Treatment plan
Presentation skill
12:00 - 13:00 Overcoming objections
13:00 - 14:00 Lunch Break
14:00 - 15:30 Gaining Commitment
Talk about money with confidence

Speaker Biography

Eniko's expertise comes from a focussed education in Dental Business Management as well as several years of experience working in this field in the UK and in Dubai.

Eniko completed a Business Management Diploma from the UK, specialising in dentistry, which has enhanced her knowledge and expertise. She continued working in dental clinics before being inspired to create her own dental management consultancy business – Pallas Management Solutions.

Through her consultancy Eniko wish to share her knowledge to aid Clinics to grow as a business and individuals grow as professionals.

Eniko is a dedicated member of the Beryl Institute and organisation in the US that is committed to the improvement of the patient experince through evidence based research and profession development efforts.