SDBY1A: The Tooth About Dentistry
All of Dental Pearls 6 Sessions must be attended concurrently to obtain CE
Subject Code: 770: Self Improvement
Credits: .33
Session Type: Lecture
Fee: Free
Audience: D
This is a case study of the most complicated aspect of dentistry the patient as an ever-changing, unpredictable and complex being. What is the most important factor in a successful dental office? We often say it is the patients first point of contact, the person who answers the phone. The problem with this is the assumption that we have no control over that first conversation. From training staff to our own personal relationships with patients, a dentist solely is responsible for the health of the office.
Objectives:
Develop skills to observe, evaluate and predict patient behavior.
Learn to prevent problems before learning to manage them.
Communicate to create a smooth operation.
All of Dental Pearls 6 Sessions must be attended concurrently to obtain CE
Subject Code: 770: Self Improvement
Credits: .33
Session Type: Lecture
Fee: Free
Audience: D
This is a case study of the most complicated aspect of dentistry the patient as an ever-changing, unpredictable and complex being. What is the most important factor in a successful dental office? We often say it is the patients first point of contact, the person who answers the phone. The problem with this is the assumption that we have no control over that first conversation. From training staff to our own personal relationships with patients, a dentist solely is responsible for the health of the office.
Objectives:
Develop skills to observe, evaluate and predict patient behavior.
Learn to prevent problems before learning to manage them.
Communicate to create a smooth operation.
