Community Symposium
 
November 22, 2016
8:30 am -9:15 amDelegate Registration
9:15 am - 9:30 amSymposium Opening & Welcome to Country
MC Glen Sorenson, Managing Director, Age Communications Pty Ltd
9:30 am - 10:15 am2017 reforms - Overview and the Aged Care Roadmap
Paul Sadler, President, Aged & Community Services Australia
10:15 am - 11:00 amMy Aged Care and Assessment Framework 2017
Rajan Martin, Director, Access Reform Branch, Department of Health
11:00 am - 11:30 amMORNING TEA
11:30 am - 12:00 pmCross Sector Collaboration- The potential mutual benefits of community housing and aged care services working together
Wendy Hayhurst, CEO, NSW Federation of Housing Associations Inc
12:00 pm - 12:30 pmManaging Bad Debts
Isaac Parry, National Sales Manager, Slater Byrne Recoveries
12:30 pm - 1:00 pmTechnology as an Enabler
Anne Livingstone, Chair National Home Care Committee, Aged Care Industry IT Council
1:00 pm - 1:45 pmLUNCH
1:45 pm - 1:55 pmExhibitor Prize Draws
1:55 pm - 2:25 pmUsing social media to market your service
Andrew Cavallaro, Digital Strategist, Australian Business Consulting & Solutions
2:25 pm - 3:10 pmValue Based Customer Engagement
Tanya Perry, Consultant, Tanya Perry & Associates
3:10 pm - 4:10 pmAre you ready? Practical steps for preparing for 2017
4:10 pm - 4:30 pmSymposium wrap up and summary
MC Glen Sorenson, Managing Director, Age Communications Pty Ltd