ICCA Congress 2016
 
Full schedule


Reed Travel Exhibitions is again our Strategic Partner for 2016’s education programme. Their support helps us create what we’re sure will be ICCA’s strongest and most innovative programme ever.












Please note, that the sessions including timings, format and speakers are subject to change.

12/11/2016
10:00 - 16:00Transfer from official hotels to BCCK (click for details)
Pick up from official hotels
10:00 - 17:00Registration
Main Concourse, BCCK
11:00 - 17:00Transfer from BCCK to official hotels (click for details)
Pick up from BCCK
13:00 - 17:00Optional City Tour (pre-registration required)
Pick up from BCCK, drop off at official hotels

13/11/2016
07:30 - 11:30Transfer from official hotels to BCCK (click for details)
Pick up from official hotels
08:00 - 18:00Registration
Main Concourse, BCCK
09:00 - 10:00Accompanying Guests Welcome Gathering
Raintree Restaurant, BCCK
09:00 - 12:00Chapter Chair Meeting (Closed Meeting)
Meeting Room 4, BCCK
09:00 - 12:00First Time Attendees Introduction Programme
Great Hall B, BCCK
10:30 - 11:00Networking Break
Concourse B, BCCK
10:30 - 11:30Australian Committee (Closed Meeting)
Meeting Room 12, BCCK
10:30 - 12:00Gaining Edge (Closed Meeting)
Meeting Room 2, BCCK
11:00 - 12:00Enited (Closed Meeting)
Meeting Room 5, BCCK
12:00 - 13:00Welcome Lunch
Concourse A, BCCK
13:00 - 13:20Opening ceremony
Great Hall A, BCCK
13:30 - 14:30Destination Marketing Sector Meeting
Great Hall B, BCCK
Meeting Management Sector Meeting
Great Hall C, BCCK
Meeting Support Sector Meeting
Meeting Room 14, BCKK
Venues Sector Meeting
Great Hall D, BCCK
13:30 - 14:30Transport Sector Meeting
Meeting Room 1, BCCK
Association Executives Meeting
Meeting Room 2, BCCK
14:30 - 15:00Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
15:00 - 16:00African Chapter Meeting
Meeting Room 13, BCCK
Asia Pacific Chapter Meeting
Great Hall B, BCCK
Central European Chapter Meeting
Great Hall D, BCCK
France – Benelux Chapter Meeting
Meeting Room 4, BCCK
15:00 - 16:00Iberian Chapter Meeting
Meeting Room 5, BCCK
Latin American Meeting
Meeting Room 2, BCCK
Mediterranean Chapter Meeting
Meeting Room 1, BCCK
Middle East Chapter Meeting
Meeting Room 3, BCCK
15:00 - 16:00North American Chapter Meeting
Great Hall C, BCCK
Scandinavian Chapter Meeting
Meeting Room 12, BCCK
UK/Ireland Chapter Meeting
Meeting Room 14, BCCK
16:00 - 16:30Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
16:30 - 17:45ICCA General Assembly
Great Hall A, BCCK
17:45 - 18:00Reception for 20/30/40 year members (upon invitation only)
Great Hall A, BCCK
18:00 - 18:30Transfer from BCCK to official hotels (click for details)
Pick up from BCCK
19:00 - 19:45ARP Reception (upon invitation only)
Olympia 1, Pullman Hotel
19:30 - 22:00Welcome Reception, Malaysia Gastronomic
Kuching Waterfront

14/11/2016
06:30 - 07:30Zumba lesson (pre-registration required)
The gym at Pullman Hotel
07:30 - 08:30Transfer from official hotels to BCCK (click for details)
Pick up from official hotels
08:30 - 17:30Registration
Main Concourse, BCCK
08:45 - 10:00Monday Morning Wake up Call
Great Hall A, BCCK
10:00 - 10:30Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
10:30 - 11:45PCO Hot-topics - Designed in collaboration with IAPCO: Accomodation Management - Navigating a new landscape
Great Hall B, BCCK
Home-grown innovation from the Asia-Pacific region
Great Hall C, BCCK
Public or Private: How to boost ROI whilst balancing the needs of communities and clients
Great Hall D, BCCK
Bidding with Wings: How destinations can work more intelligently and strategically with airlines
Meeting Room 2+3, BCCK
10:30 - 11:45"The Big Debate" - Do destinations have authentic personalities, or are we fooling ourselves as well as our clients?
Meeting Room 12+13, BCCK
Tech Wizards look into their Crystal Balls
Meeting Room 14, BCCK
Monday ICCA Data Workshop: An Introduction
Meeting Room 6, BCCK
11:45 - 13:15Lunch
Level 1, BCCK
13:15 - 14:45The mouse that roared - destinations that punch above their weight
Great Hall B, BCCK
CEO Deep Dive Part 1 (pre-registration required)
Great Hall C, BCCK
Lets focus on the bottom line! Sales, pricing & negotiation Part 1
Great Hall D, BCCK
How do we make learning that leads to real change? How do we remember what was important? Why did we forget to act?
Meeting Room 12+13, BCCK
13:15 - 14:45Financial models for meetings: Escrow protection; guarantees and pre-financing; subvention funds and more
Meeting Room 14, BCCK
Monday Sayang Sarawak – ICCA’s Ship of Serendipity* (pre-registration required)
Meeting Point: Registration Desk
14:45 - 15:15Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
14:45 - 17:00Outside the box - Sarawak Biodiversity Centre (pre-registration required)
Main Entrance, BCCK
Outside the box - The King of Flavours: Sarawak Laksa (pre-registration required)
Main Entrance, BCCK
15:15 - 16:45What associations really, really need after the bid is won and before the meeting takes place
Great Hall B, BCCK
CEO Deep Dive Part 2 (pre-registration required)
Great Hall C, BCCK
Let's focus on the bottom line! Sales, pricing and negotiation Part 2
Great Hall D, BCCK
Ancient Wisdom; Modern Solutions for leaders (Presence at ICCA kindly supported by Auckland Convention Bureau)
Meeting Room 14, BCCK
15:15 - 16:45A mind opened by wonder: Why great networking is the world's most innovative business activity
Meeting Room 12+13, BCCK
17:00 - 18:00Monday Business Exchange Session (BE participants only)
Great Hall B, BCCK
17:00 - 18:00Japan Business Events Focus Group (Closed Meeting)
Great Hall D, BCCK
Japan Committee (Closed Meeting)
Meeting Room 12+13, BCCK
Ungerboeck (Closed Meeting)
Meeting Room 2+3, BCCK
WPCOA (Closed Meeting)
Meeting Room 14, BCKK
17:00 - 18:00Transfer from BCCK to official hotels (click for details)
Pick up from BCCK
19:00 - 19:15Transfers to CAT Night from official hotels (click for details)
Pick up from official hotels
20:00 - 23:00CAT night - Rainforest Music Festival
Sarawak Cultural Village
22:00 - 23:15Transfers from CAT Night to official hotels (click for details)
CAT Night

15/11/2016
06:30 - 07:30Zumba lesson (pre-registration required)
The gym at Pullman Hotel
07:30 - 08:30Transfer from official hotels to BCCK (click for details)
Pick up from official hotels
08:30 - 17:00Registration
Main Concourse, BCCK
09:00 - 10:15ICCA Best Marketing Award 2016
Great Hall A, BCCK
10:15 - 10:45Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
10:45 - 11:45Solutions to the HR challenges that will make or break your business
Great Hall B, BCCK
Associations on fire!
Great Hall C, BCCK
Presentation Skills Masterclass
Great Hall D, BCCK
Measuring and Promoting the "Beyond Tourism" impact of International Meetings
Meeting Room 2+3, BCCK
10:45 - 11:45The Kaizen approach to Sustainability - let's get better at getting better
Meeting Room 12+13, BCCK
Coping with political uncertainty: Brexit, Trump, and other improbable impacts on our business environment
Meeting Room 14, BCCK
Tuesday ICCA Data Workshop: An Introduction
Meeting Room 6, BCCK
12:00 - 12:45President's Choice Session: Building bridges in a broken and unequal world: what can leaders do?
Great Hall A, BCCK
12:45 - 14:00Lunch
Level 1, BCCK
14:00 - 15:15Healthcare Meetings Sector: Where does it hurt this year? Part 1
Great Hall B, BCCK
Don't risk disaster! new realities and your new Crisis Communication Plan Part 1
Great Hall C, BCCK
The ABC's of Bidding + Ambassador Programmes Part 1
Great Hall D, BCCK
The (unstoppable?) rise of Bogus Association Meetings
Meeting Room 2+3, BCCK
14:00 - 15:15Evolve or Die! The great revolution in strategic thinking!
Meeting Room 12+13, BCCK
Tradeshows and Associations - A match made in synergistic heaven?
Meeting Room 14, BCCK
Tuesday Sayang Sarawak – ICCA’s Ship of Serendipity* (pre-registration required)
Meeting Point: Registration Desk
15:15 - 15:45Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
15:45 - 17:00Healthcare Meetings Sector: Where does it hurt this year? Part 2
Great Hall B, BCCK
Don't risk disaster! New realities and your new Crisis Management Plan Part 2
Great Hall C, BCCK
The ABC's of Bidding + Ambassador Programmes Part 2
Great Hall D, BCCK
"Have you eaten?" ... East meets West!
Meeting Room 12+13, BCCK
15:45 - 17:00Destination Competitive Positioning: If you don't know what you are or where you stand, you've got no chance of knowing what to do or where to go?
Meeting Room 14, BCCK
17:15 - 18:15Tuesday Business Exchange Session (BE participants only)
Great Hall B, BCCK
17:30 - 18:30Transfer from BCCK to official hotels (click for details)
Pick up from BCCK
19:00 - 19:45Transfers from official hotels to Farewell Dinner (click for details)
Pick up from official hotels
19:30 - 23:00Farewell Dinner - Gathering of the ICCA Global Tribes
BCCK
22:00 - 23:15Transfers from Farewell Dinner to official hotels (click for details)
Farewell Dinner

16/11/2016
06:30 - 07:30Zumba lesson (pre-registration required)
The gym at Pullman Hotel
07:30 - 08:30Transfer from official hotels to BCCK (click for details)
Pick up from official hotels
08:30 - 14:30Registration
Main Concourse, BCCK
09:00 - 10:00WCL: The Copenhagen Denmark Lecture
Great Hall A, BCCK
10:00 - 10:30Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
10:30 - 11:45Unlocking and understanding the secrets that define a genuine Association Management Company (AMC)
Great Hall B, BCCK
How to use new generation tech tools to drive innovation and solve business problems
Great Hall C, BCCK
Young ICCA teaches old dogs new tricks - Fit for future folk
Meeting Room 4+5, BCCK
Explore the ICCA you haven't yet discovered!
Great Hall D, BCCK
10:30 - 11:45How to make your marketing engage your audience
Meeting Room 12+13, BCCK
Wednesday Sayang Sarawak – ICCA’s Ship of Serendipity* (pre-registration required)
Meeting Point: Registration Desk
11:45 - 12:00Short Networking Break
Main Concourse, Concourse A & B, Business Area 1 & 2, BCCK
12:00 - 13:00Closing Session
Great Hall A, BCCK
12:30 - 14:30Transfer from BCCK to official hotels (click for details)
Pick up from official hotels
13:00 - 14:30Next Destination Lunch
Level 1, BCCK
14:30 - 18:30Optional City Tour (pre-registration required)
Pick up from BCCK, drop off at official hotels