2015 WCO IT Conference and Exhibition
 


Title
Chief Information Officer,
Company
Department Of Homeland Security, Customs And Border Protection
Bio

Mr. Charles R. Armstrong is the Assistant Commissioner (AC) and Chief Information Officer (CIO) of the Office of Information and Technology (OIT), U.S. Customs and Border Protection (CBP).  As the AC and CIO, Mr. Armstrong is responsible for managing and integrating all of CBP's information technology (IT) solutions in alignment with overarching Department of Homeland Security (DHS) IT strategies.  In addition, Mr. Armstrong’s responsibilities include application development, maintaining an efficient IT infrastructure that enables enforcement technology services and support, tactical communications, laboratory services, and modernization initiatives for improving the service delivery in support of CBP's core business processes.


Mr. Armstrong has led OIT as the AC since June 2008.  He oversees and executes a budget of nearly 1.3 billion dollars and a workforce of about 6000 Federal employees and contractors throughout the world.


Mr. Armstrong has more than 30 years of leadership and technology experience in IT operations and management.  After beginning his career with the Department of the Navy, he worked for the U.S. Customs Service and CBP in various capacities.  He served as the Executive Director, Customs Modernization.  He also served as the CIO, DHS Border and Transportation Security prior to serving as the DHS Deputy CIO from 2005 through 2008.  While at DHS, Mr. Armstrong was a champion of the Department's IT initiatives for improving secure information-sharing capabilities.


Mr. Armstrong graduated from Old Dominion University with a Bachelor of Science in Information Systems and obtained a Master's Certificate in Management from National Louis University.  He is a Harvard Senior Executive Fellow and a graduate of the General Services Administration Strategic and Tactical Advocates for Results (STAR) Program.


Mr. Armstrong is a Certified Information System Security Professional (CISSP).