8th ICCVM Conference 2018
 

Workshops 

Click on the workshop title for description


Thursday, March 22, 2018 - Pre-Conference

8:30 am - 5:00 pm - Montclair A 
Leadership Communication Skills for Veterinary Practice: Tools and Strategies for Facilitating Effective Meetings, Conflict Resolution, and Decision Making Processes
Facilitator: Jennifer Walinga, Professor of Communication, Royal Roads University, Victoria, BC.


8:30 am - 5:00 pm - Montclair C
 
Enhancing Communication Coaching in Veterinary Medicine: Taking Your Coaching Abilities to the Next Level
Facilitators: Cindy Adams, Professor, Veterinary Clinical & Diagnostic Sciences, Veterinary Medicine, University of Calgary; Becky Taylor, Instructor, AHT, VMR, VTA Programs, Olds College; Elpida Artemiou, Assistant Professor of Clinical Communication, Ross University School of Medicine; Suzanne M. Kurtz, Professor Emerita, University of Calgary; Michelle McArthur. Senior Lecturer , School of Animal and Veterinary Science, University of Adelaide.


Friday, March 23, 2018

10:00 am - 11:30 am - Montclair A 
Dealing with Resistance. Improve Your Daily Conversations with Animal Owners
Facilitator: Jolanda Jansen, Communications Advisor, St. Anna Advies.

10:00 am - 11:30 am - Montclair D 
Understanding the Importance of the Client Experience
Facilitator: Debbie Stoewen, Director of Veterinary Affairs, Lifelearn Inc. 

2:00 - 3:30 pm -  Montclair C

Serious Play: How it can Support Learning Clinical Communication
Facilitator: Julie Cary, Clinical Associate Professor, Director of Clinical Communication Program and Clinical Simulation Center, Washington State University; Daniel Haley, Simulated Client Coordinator, Washington State University; Rachel Jensen, Clinical Communication Program Coordinator, Washington State University. 

2:00 - 3:30 pm -  Montclair D
Virtual Medicine for Pets - Disruptive Technology or Trust Building Tool? 
Facilitator: Garth Graham, Director, Ontario Veterinary Telehealth Services.    



Saturday, March 24, 2018

11:30 am - 1:00 pm - Montclair A
AHT's and Their Role in Relationship Centered Care
Facilitator: Becky Taylor, Instructor, AHT, VMR, VTA Programs, Olds College. 

11:30 am - 1:00 pm - Montclair D
Evidence-Based Innovation in Curriculum Development
Facilitator: Ruth Serlin, Lecturer in Veterinary Professionalism, Royal Veterinary College; Kim Whittlestone, Senior Lecturer in Independent Learning, LIVE Centre for Excellence, Royal Veterinary College.  

2:00 pm - 3:30 pm - Montclair A 
Challenging Obesity Conversations: How to turn Failure into Success
Facilitators: Alex German, Reader in Small Animal Medicine, University of Liverpool; Jason Coe, Associate Professor, Ontario Veterinary College.

2:00 pm - 3:30 pm - Montclair C 
Connect, Motivate, and Succeed: An Interactive Experience in Leadership Communication
Facilitator: Rachel Teichberg, Practice Coach, Veterinary Growth Partners. 

2:00 pm - 3:30 pm - Montclair D 

Eliciting the Client's Perspective: Why bother...?
Facilitator: Cindy Adams, Professor, Veterinary Clinical & Diagnostic Sciences, Veterinary Medicine, University of Calgary; Jane Shaw, Associate Professor, Veterinary Medicine, Colorado State University. 



Sunday, March 25, 2018 

9:45 am - 11:15 am - Montclair A 
Top 10 Challenges of Leading Simulated Client Labs - And What to Do About it!
Facilitator: Jim Clark, Professional Skills Course Leader, UC Davis School of Veterinary Medicine. 

9:45 am - 11:15 am - Montclair B 

Cohesive Debrief from Coach and SC
Facilitator: Julie Cary, Clinical Associate Professor, Director of Clinical Communication Program and Clinical Simulation Center, Washington State University. 

9:45 am - 11:15 am - Montclair C
 
Team Huddle and Making Best Use of Vet Techs
Facilitator: Sue Wedam, Veterinary Technology Program Program Director, Veterinary Technology Program, Yakima Valley College.